The Street, Charlton, SN16 9DL, United Kingdom
#1 of 1 hotels in Charlton
Guests' ChoiceBased on 621 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.6
Value for money
9.1
Free WiFi
8.1
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End of dialog contentReviewed: 25 September 2024
Teresa
United KingdomNothing, it was all excellent
The Horse and Groom has a lovely feel to it. Very welcoming. Our room was comfortable with lots of little personal touches. We had an evening meal and breakfast there, totally out of this world.
Stayed in September 2024
Reviewed: 14 September 2024
Amy
United KingdomNothing
Lovely little hotel, very cosy and relaxed
Stayed in September 2024
Reviewed: 12 September 2024
Keith
United KingdomNothing to dislike
A welcoming, friendly stay that was both convenient for visiting family in the area and as a place to meet for dinner. Quiet, comfortable and a lovely old building combining a cosy country pub feel, a restaurant that had a popular local atmosphere and staff who were engaging helpful and pleasant throughout our stay. Good parking, outside spaces, easy access to surrounding places of interest.
Stayed in July 2024
Reviewed: 11 September 2024
Bryan
United StatesNo plug for electric razor by bathroom mirror
Excellent food
Stayed in September 2024
Reviewed: 9 September 2024
Natalie
United KingdomNothing at all
It was comfortable, had everything we needed, and the breakfast was delicious. Kes and her team were patient with the various wedding party changes and wonderful hosts. We had a lovely few days
Stayed in September 2024
Reviewed: 5 September 2024
Catherine
United KingdomNot applicable - we liked everything!
Staff were all very friendly and helpful and made us feel welcome. The room was cosy, well equipped, with nice lighting and was bigger than I expected. Food was great too.
Stayed in September 2024
Reviewed: 3 September 2024
Yvonne
United KingdomAs an old property the bathroom showed signs of damp on the wall picture & the bath signs of wear.
A character full property. Friendly & helpful staff. Good menu & tasty food. Free Prosecco & beer in fridge. Lots of little extra touches. Good value stay with good parking.
Stayed in August 2024
Reviewed: 2 September 2024
Robert
United KingdomLovely stay in a very well appointed and spotlessly clean room. The staff were excellent and incredibly welcoming, even lending us a book with local walks so we could take an evening stroll.
Stayed in September 2024
Reviewed: 31 August 2024
Brian
United KingdomNothing
Food was excellent
Stayed in August 2024
Reviewed: 30 August 2024
Karen
United KingdomThe rooms have lovely personal touches, fabulous food
Stayed in August 2024
Reviewed: 27 August 2024
Philip
United KingdomRoom was a little tired for the price. ie certain hooks missing, shower over bath set up not ideal if preferring a shower
Nice pub with rooms, friendly staff
Stayed in July 2024
Reviewed: 26 August 2024
Duane
United KingdomNone
Breakfast and dinner was lovely ❤️
Stayed in August 2024
Reviewed: 25 August 2024
David
United KingdomCould hear voices in bedroom above
Atmosphere, staff, food
Stayed in August 2024
Reviewed: 17 August 2024
Matthew
United KingdomThe staff were incredibly friendly and helpful. We loved the inn setting, grounds and food.
Stayed in August 2024
Reviewed: 12 August 2024
Christopher
FranceThe en-suite could do with updating. Very impractical shower. Not easy to use without water going everywhere!
The staff were great as was the food.
Stayed in August 2024
Reviewed: 11 August 2024
Adam
United KingdomLittle bit too expensive compared to similar hotel
Nice staff
Stayed in August 2024
Reviewed: 6 August 2024
Andrea
United KingdomEverything! The staff made us feel very welcomed, the hotel is beautiful and very well kept featuring great interiors. We will definitely be back soon
Stayed in August 2024
Reviewed: 6 August 2024
Stoffell
United KingdomLong wait for breakfast.
Lovely big room, very comfy bed. Shame there wasn't a proper shower.
Stayed in August 2024
Reviewed: 4 August 2024
Simon
United KingdomThe shower in the bath was poor. Water went everywhere and picture on wall above bath was poorly positioned.however that was a minor point that didn't spoil our stay.
Sophie looked after us when we arrived. She was very efficient, friendly and welcoming. We ate at the pub and had one of the best.meals we have had in a long time. Book of local walks in the bedroom was a great asset. Also enjoyed the complimentary prosecco and beer.
Stayed in July 2024
Reviewed: 24 July 2024
Robin
NetherlandsNothing really. The building is old, typical English. Don't expect modern standard bathrooms like in a big chain hotel on the continent, but that's part of the charme. It's all clean and everything works, but you'd have to try and mix a separate hot and cold water stream together into something you can use. :-)
Great atmosphere and fantastic and personal service from the host. Really good place to stay, have a drink and use as a base while in the area.
Stayed in July 2024
Reviewed: 23 July 2024
Chris
United KingdomNothing to complain about
Fantastic staff, couldn't have been any more helpful. Nice big clean rooms. We had an early start next day, and they offered to make up a breakfast packed lunch so we didn't miss out.
Stayed in July 2024
Reviewed: 22 July 2024
Kelly
United KingdomWhat a lovely place, we have booked again for a couple of nights during Air Tattoo for 2025. Our room The Snug was lovely, very comfy. We can a meal in the pub which was excellent. Staff were very friendly and great service. We left before breakfast was served but the chef kindly made us up a bag of pastries, fruit, biscuits and juice which was brilliant.
Stayed in July 2024
Reviewed: 17 July 2024
Shabs808
United KingdomThe only thing is the doors that are very loud when left to close!
Warm welcome from excellent staff and Kes. Really good food, cracking Sunday roast. Room was excellent.
Stayed in July 2024
Reviewed: 13 July 2024
Jill
United KingdomNothing
Fabulous room, loved the bath and free prosecco 😀 staff were so helpful and lovely. Although we didn't need heating there was an oil filled rad which was great for drying our wet clothes.
Stayed in July 2024
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