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Reviews of The Horse And Groom Inn

The Street, Charlton, SN16 9DL, United Kingdom

#1 of 1 hotels in Charlton

Guests' Choice

Review score

Based on 620 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 14 September 2024

    10
    Lovely stay and the staff were very friendly
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely little hotel, very cosy and relaxed

    Stayed in September 2024

  • Reviewed: 12 September 2024

    9.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike

    A welcoming, friendly stay that was both convenient for visiting family in the area and as a place to meet for dinner. Quiet, comfortable and a lovely old building combining a cosy country pub feel, a restaurant that had a popular local atmosphere and staff who were engaging helpful and pleasant throughout our stay. Good parking, outside spaces, easy access to surrounding places of interest.

    Stayed in July 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No plug for electric razor by bathroom mirror

    Excellent food

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    It was comfortable, had everything we needed, and the breakfast was delicious. Kes and her team were patient with the various wedding party changes and wonderful hosts. We had a lovely few days

    Stayed in September 2024

  • Reviewed: 5 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable - we liked everything!

    Staff were all very friendly and helpful and made us feel welcome. The room was cosy, well equipped, with nice lighting and was bigger than I expected. Food was great too.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Character property, friendly staff & great food
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    As an old property the bathroom showed signs of damp on the wall picture & the bath signs of wear.

    A character full property. Friendly & helpful staff. Good menu & tasty food. Free Prosecco & beer in fridge. Lots of little extra touches. Good value stay with good parking.

    Stayed in August 2024

  • Reviewed: 2 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely stay in a very well appointed and spotlessly clean room. The staff were excellent and incredibly welcoming, even lending us a book with local walks so we could take an evening stroll.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    10
    Friendly efficient staff
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Food was excellent

    Stayed in August 2024

  • Reviewed: 30 August 2024

    10
    Night away
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms have lovely personal touches, fabulous food

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    Nice pub with rooms, good breakfast.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was a little tired for the price. ie certain hooks missing, shower over bath set up not ideal if preferring a shower

    Nice pub with rooms, friendly staff

    Stayed in July 2024

  • Reviewed: 26 August 2024

    10
    Don't stay anywhere else but the Horse and Groom Inn if happen to staying the area with 10 miles
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    None

    Breakfast and dinner was lovely ❤️

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Could hear voices in bedroom above

    Atmosphere, staff, food

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Incredibly friendly staff, cosy bedroom and lovely setting
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were incredibly friendly and helpful. We loved the inn setting, grounds and food.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The en-suite could do with updating. Very impractical shower. Not easy to use without water going everywhere!

    The staff were great as was the food.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    8.0
    Nice dtaff
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little bit too expensive compared to similar hotel

    Nice staff

    Stayed in August 2024

  • Reviewed: 6 August 2024

    10
    Great staff and beautiful rooms
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything! The staff made us feel very welcomed, the hotel is beautiful and very well kept featuring great interiors. We will definitely be back soon

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Long wait for breakfast.

    Lovely big room, very comfy bed. Shame there wasn't a proper shower.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Very enjoyable stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower in the bath was poor. Water went everywhere and picture on wall above bath was poorly positioned.however that was a minor point that didn't spoil our stay.

    Sophie looked after us when we arrived. She was very efficient, friendly and welcoming. We ate at the pub and had one of the best.meals we have had in a long time. Book of local walks in the bedroom was a great asset. Also enjoyed the complimentary prosecco and beer.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    9.0
    Great stay in a typical English countryside pub / hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Nothing really. The building is old, typical English. Don't expect modern standard bathrooms like in a big chain hotel on the continent, but that's part of the charme. It's all clean and everything works, but you'd have to try and mix a separate hot and cold water stream together into something you can use. :-)

    Great atmosphere and fantastic and personal service from the host. Really good place to stay, have a drink and use as a base while in the area.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    10
    Lovely stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about

    Fantastic staff, couldn't have been any more helpful. Nice big clean rooms. We had an early start next day, and they offered to make up a breakfast packed lunch so we didn't miss out.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    10
    Lovely place in a lovely location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    What a lovely place, we have booked again for a couple of nights during Air Tattoo for 2025. Our room The Snug was lovely, very comfy. We can a meal in the pub which was excellent. Staff were very friendly and great service. We left before breakfast was served but the chef kindly made us up a bag of pastries, fruit, biscuits and juice which was brilliant.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing is the doors that are very loud when left to close!

    Warm welcome from excellent staff and Kes. Really good food, cracking Sunday roast. Room was excellent.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    9.0
    Overnight stop while cycling
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fabulous room, loved the bath and free prosecco 😀 staff were so helpful and lovely. Although we didn't need heating there was an oil filled rad which was great for drying our wet clothes.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Gorgeous room in an historic Cotswold pub. Standard pub fayre but not budget friendly.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The stairs to the room and its location. Very noisy for late night residents returning inebriated. The road is fairly busy The restaurant is not budget friendly although the food standard pub fayre. Albeit well cooked and presented.

    Location, amenities, service, staff. Gorgeous room with all of the home comforts. It’s well frequented and popular. The manager highly efficacious. We really liked the breakfast waitress - incredibly friendly. Lots of attention to detail throughout our stay.

    Stayed in July 2024

Showing 1 – 25

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