Building seemed to be falling apart.

Location. Comfy beds

Stayed in September 2024

Beds were not comfortable. Few fixtures in the room were broken.

Lovely spacious room! Good facilities and staff were so friendly!

Stayed in August 2024

Unable to provide an evening meal until 8.45pm because of staff shortage, we had indicated we would be eating in when we booked, a local pub was suggested which was very good for food options.

Private parking at rear even though access was rather narrow, thankfully we had been warned.

Stayed in July 2024

The staff were really accommodating and friendly. The room was very spacious. Lovely outdoor space for drinks and food.

Stayed in August 2024

The windows panes were damaged/broken and didn't open. The bath plug didn't work (room 4).

Excellent breakfast, nice big room.

Stayed in July 2024

Wifi didnt work well at the room, extra bed was terrible; And the Hotel there is no a reception, i missed a place to stay with the kids, outside the room, there was only tables for the restaurant.

The staff was amazing and super helpful! The room was super good, no noise, clean, good bed and good shower.

Stayed in July 2024

A little tired in places with very steep small steps to our bedroom, but it adds to the charm of this lovely hotel. The staff were lovely. Very welcoming and it felt they genuinely were happy to be working there. Excellent location for us attending a family get together.

Stayed in July 2024

Very central- we had a funeral locally - & family local so perfect location. Staff really lovely, we only stayed one night. Breakfast great

Stayed in July 2024

Quiet room despite being on busy road. Friendly welcoming staff. Good food in the restaurant.

Stayed in July 2024

Parking would be difficult in a large vehicle

Nice room, friendly staff and great breakfast

Stayed in June 2024

Maybe housekeeping could have serviced our room during our stay.We stayed two nights.So maybe didn't think it necessary.

Ambience and feel of the hotell was really nice We stayed in the Highworth Room.which was lovely.Nice views down the High Street.Loved the window seats.

Stayed in May 2024

The set up is great and perfect for a short stay and close to amenities

The suite was amazing - beds comfie and plenty of space for the family and 2 dogs

Stayed in May 2024

Only issue we had was the postcode didn’t get us to the property. Did the old fashioned trick of asking someone and they helped.

The bedroom was spacious, clean and perfect for our family of 5. The staff were exceptional with our kids and helpful throughout.

Stayed in April 2024

The stairs!

Lovely old building tastefully decorated. Pleasant Orangery where breakfast was served.

Stayed in March 2024

Piles of washing in the stairs by our room was a little off putting. Music was very loud in the evening playing till gone 11pm with no customers, I had to get up and ask when it was going to switched off, to which the staff did turn it off. Breakfast was disappointing not much in the way of contental or any juice very basic but hot breakfast was good. Parking is not for the nervous very tight but knew that before we arrived.

The room it self was clean and well decorated had everything we needed. ( bed frame was loose and could do with tightening up) Staff were helpful at checking in and out.

Stayed in March 2024

Parking

Friendly atmoshete lovely staff

Stayed in January 2024

Breakfast good

Stayed in December 2023

Room was fairly cold but was provided with an additional electric heater.

Friendly staff, good sized room and central location.

Stayed in December 2023

There was a smell of drains downstairs at the bottom of the stairs. Was disappointed that around 4 when I was hoping to eat, I was only offered a sandwich option.

Room was comfortable but I did pay £148 for one night.

Stayed in December 2023

The room was very cold, tried to get a meal at about 4 pm and was told we could only have a sandwich because there was a Xmas party on. I think when you pay £148 for the night they should accommodate you.

The room was lovely and clean

Stayed in December 2023

Checking in was a bit odd, staff were really welcoming and kind but it was at the Bar which was very busy hosting what possible was a wake. It was really uncomfortable. Plus there was an odd smell throughout the corridors.

Quiet room, comfy bed, warm with soft lights and radio on when we arrived. Great Breakfast! Staff really cheerful and friendly where ever you saw them and really helpful 😊

Stayed in December 2023

No lift, so pack light. The huge number of laundry bags left piled up in a stairwell was an unwelcome sight near our room.

Location suited our needs for a short stay. On-site parking was handy, although you had better check the width of your vehicle against the tight access, we squeezed in but some might not. The hotel was busy with a function when we arrived, but nevertheless staff were friendly and helpful, and accommodated a last-minute dinner reservation. Service at dinner was excellent, as was the food and wine. Breakfast was very good, freshly cooked, tasty and plentiful, and again good service and staff very helpful.

Stayed in September 2023

The room was very spacious and well decorated. Room is at the back so was very quiet.

Stayed in November 2023

The room had not been cleaned as well as it could have been and the bin was still full of the previous occupants rubbish.

Hotel was as expected. Location excellent. Parking just wide enough for car!! Staff were really helpful and cheerful.

Stayed in September 2023