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Reviews of The Headland Hotel & Spa 3 stars

Daddyhole Road, Torquay, TQ1 2EF, United Kingdom

#17 of 46 hotels in Torquay

Guests' Choice

Review score

Based on 2470 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 25 June 2024

    8.0
    Some improvements
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    The bedroom decor was a bit dated, the carpet and the curtains, the rest of the room was completely fine, so just minor things. Also the 10.00 fee to use the spa facilities when staying at the hotel, seems a bit counterproductive to the business model, other competitors across Torquay such as TLH offer their leisure facilities as part of the room rate paid, mybe Headland hotel could increase its prices to then allow the customer not to pay for the spa as well. I also checked on their website and could not find any mention of breakfast times and dinner times, it mentioned everything else but this important bit of information. Mondays to Fridays 07:30 to 09:30 Saturday and Sunday 08:00 to 10:00 Dinner From 18:00 daily I mentioned this to the female head of reception on Monday 24/06 and she advised she would pass this on so times could not be put onto website to help customers, she was polite about it.

    I liked the bathroom decor as it was modern, I also liked the breakfast items. They did not have sliced avocado out on the buffet trays however I asked, and this was no problem for the kitchen, avocados to have with the eggs. Nice communal areas where you can sit and look out to sea, which is very peaceful. The dining room overlooks meadfoot beach.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    9.0
    Relaxing weekend definitely recommend
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We had to pay to use the spa without any treatments which I think should be included in your stay

    The hotel is great, friendly and helpful staff and very clean, breakfast was delicious and plenty to choose from, we had a 3 course evening meal which was excellent, we used the spa which I would highly recommend

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    Very good
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    they charge you to go in spa

    food good and clean

    Stayed in June 2024

  • Reviewed: 23 June 2024

    7.0
    Great front of house staff but otherwise a little lacking
    • Leisure trip
    • Couple
    • Club Ziplink Garden View
    • Stayed 1 night
    • Submitted via mobile

    The front of house staff are great. Our room was dated but ok, though the bathroom was dirty. We booked dinner - we had the vegetarian option and it was really disappointing - chips, peas and a cooked frozen piece of fake meat, like a kids meal really. The spa area is nice (no pool but longer hot tub style pods), really peaceful and spent a nice hour in there. Breakfast ok but not much selection. We will normally just eat whatever’s going but did feel at this hotel that we should have eaten elsewhere. A nights dinner, bed and breakfast was very expensive for what you get. There were beautiful walks just outside the hotel where you can walk along the cliff path.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    7.0
    Nice hotel , Friedly staff , tired rooms
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Dates rooms , they have a late 90s feel , old red carpets and wood chip wallpaper , bed wasn’t very comfortable on a sprung mattress and shower was tired and door was clunky , lots of touch ups have happened with silicone and grout in the bathroom just makes it feel tired overall , shame as the hotel and common areas are really nice.

    Amazing location and views Common areas as very nice Staff were all very friendly and helpful Breakfast was nice and breakfast staff again very friendly and helpful

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    This is Torquay, madam. What did you expect to see out of a Torquay bedroom window?
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    EV charger - had problems registering and charging. Had to go to the local Lidl to charge the car the first night as no-one from the app service team could help me.

    Location, staff

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Friendly staff and the communal areas were well decorated

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Sea View
    • Stayed 2 nights

    The room seemed a bit outdated with an old wardrobe and cabinet and two single beds pushed together. Not much parking with first come first served so is limited.

    Good sea view and nice location, easy scenic walk into Torquay that took around 15/20 mins, also a short walk down the hill to a cafe on the seafront. Very nice garden and patio area to sit out in. breakfast was very good and eat as much as you wanted ans the dining room had good sea views.

    Stayed in May 2024

  • Reviewed: 17 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Sea View
    • Stayed 2 nights

    The terrible bathroom in our room

    Fantastic staff

    Stayed in May 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Couple
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately the room left us feeling deflated, you need to clean by the side of beds as cobwebs and pills on floor. Bathroom is wonderful but you need to get a new toilet seat, and you need to cover side of toilet. Decor was bland and furniture needs replacing. Voile net curtains.

    The wonderful staff, the massage and spa. Food was amazing. And the views were amazing

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Nice but not worth the money.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Too many stairs with heavy luggage with no life facilities to many of the floors. Bed was only a queen when, as we were in an executive suite, we expected a king. Buffet breakfast was absolutely overpriced with a limited selection which didn’t include anything one would expect for such an expense such as freshly poached eggs or made to order omelettes.

    Gorgeous location with spectacular views

    Stayed in June 2024

  • Reviewed: 12 June 2024

    9.0
    Will be back
    • Leisure trip
    • Couple
    • Executive Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room needs an updating but it would not stop us from going back. We loved the Headland hotel.

    Room and bath spacious. View/location fantastic

    Stayed in May 2024

  • Reviewed: 10 June 2024

    8.0
    Enjoyable break
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was a little tired and dated and unfortunately due to mobility issues the town was not a walkable distance for us.

    Very clean and comfortable hotel, staff very pleasant and helpful. Beautiful view from the stylish terrace. The restaurant was impressive as was the breakfast and dinner.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    8.0
    Over night stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The parking was not ideal

    Lovely area lovely views

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Very pleasant stay in comfortable hotel with good meals
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No problems

    Staff very friendly and helpful

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Good value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was great. Room clean, staff polite.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Time of breakfast as had to leave hotel early in the morning.

    Friendliness of staff on reception and in terrace bar.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    9.0
    Made a great location for our walks.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not used to a double bed. The room was a little tired and cold.

    Views are amazing. We love walking so a central location was great for us.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    9.0
    The Headland Hotel is a great place to holiday
    • Leisure trip
    • Couple
    • Standard Family Room of 3
    • Stayed 1 night
    • Submitted via mobile

    The hotel rooms are very dated & the furniture too.A hotel room used to be somewhere special,but home is a much more luxurious stay.

    Loved the hotel,location & staff.The staff couldn't have worked harder or been more attentive.The entertainment on Sunday night was a wonderful surprise.A great singer & we had the best cooked fish & chips than we had had in a long time.Just perfect 👌

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Overall a lovely trip.
    • Leisure trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Serious lack of parking spaces. This is the main downside.

    As expected. Friendly staff.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Family Room of 3
    • Stayed 2 nights
    • Submitted via mobile

    Initially the windows couldn't close and the door wouldn't lock. This was fixed very quickly.

    The sea views from the terrace and the spa.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Club Single Room
    • Stayed 1 night
    • Submitted via mobile

    They said room not ready early but I could have paid and then it would have been I only asked 15 min before check in if I could go in early but no luck

    Nice location great views and excellent breakfast

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Excellent views , attentive staff, clean and comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a strange shape with steps in the bathroom

    Stunning views and good food and attentive staff

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    People not being quiet in the corridor going back to the rooms

    Location good it's quiet

    Stayed in June 2024

Showing 1 – 25

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