Chandler's Cross, Watford, WD3 4TG, United Kingdom
#1 of 10 hotels in Watford
Guests' ChoiceBased on 238 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
7.3
Free WiFi
7.7
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End of dialog contentReviewed: 27 September 2024
Charity
United KingdomIt’s better each time I come
Beautiful and peaceful
Stayed in September 2024
Reviewed: 17 September 2024
Cherrell
United KingdomStill trying to get a VAT invoice which is proving difficult
Lovely grounds and staff where amazing
Stayed in September 2024
Reviewed: 16 September 2024
Evelyn
United Kingdomnot applicable
I was celebrating my friend's 50th birthday and the reception advised the Skewd restaurant and they sang for her after our dinner and gave her some dessert Breakfast in the Glasshouse had so much variety to choose from
Stayed in July 2024
Reviewed: 14 September 2024
Gwen
United KingdomNothing
Lovely hotel that always smelled lovely. Good facilities and lovely food
Stayed in August 2024
Reviewed: 7 September 2024
Audrey
United KingdomNew staff and some staff dosent speak well English
Bank holiday weekend loads of extra activities
Stayed in August 2024
Reviewed: 2 September 2024
Jing
United Kingdom1. Upon arrival, we waited over 35 minutes in our room for luggage to be delivered, rang the reception and was told they would hurry up but eventually had to come back downstairs to check what’s going on and found our bags still sitting on the floor. So had to take them up the room ourselves as we were eager to go out for a walk but it was quite chilly so needed the jumpers from our suitcases. Expected better from a 5-star luxury hotel. 2. Left sign on the door requesting cleaning service when we left for breakfast at 8am, came back to the room at 1pm still not been cleaned. Then my baby fell asleep around 2.30pm and then the cleaning lady showed up. So didn’t have new towels until evening cleaning team came in after dinner time. Not a major issue but annoying.
Beautiful grounds
Stayed in September 2024
Reviewed: 28 August 2024
Eva
SwedenFood at the Stables pub was not as good as the other restaurants
Incredible breakfast buffet! We had a nice room with a nice view of the golf course
Stayed in August 2024
Reviewed: 26 August 2024
Magda
United KingdomPoor response to emails with inadequate information prior to our arrival.
Great grounds, lovely beach for kids,
Stayed in August 2024
Reviewed: 21 August 2024
Ray
Gibraltarmade a booking Stables Restaurant, but on arrival no booking could be found
as above
Stayed in August 2024
Reviewed: 10 August 2024
Gill
United KingdomAdding 12.5% service charge on everything
Stayed in August 2024
Reviewed: 4 August 2024
Scott
United KingdomEverything was amazing
Stayed in August 2024
Reviewed: 30 July 2024
Larry
IrelandNothing !
Super family holiday Lots of activities for kids
Stayed in July 2024
Reviewed: 27 July 2024
Katie
United KingdomPerfect break with my daughter…she loved there being so much to do, a really lovely couple of days spent at The Grove. Also really handy for Harry Potter Studios, easy 5 minutes taxi journey.
Stayed in July 2024
Reviewed: 26 July 2024
Wei
SwedenThe bathtub is quite difficult to get in and out, both for the little one and adults. The pool area could be better maintained.
The hotel is really kid-friendly. They use good brand stuff. The restaurant buffet was amazing. The staff are really nice and helpful.
Stayed in July 2024
Reviewed: 3 July 2024
Veruska
ItalyThe aisles look dark and old-fashioned
Beautiful surroundings, stunning garden, sumptuous breakfast
Stayed in June 2024
Reviewed: 30 June 2024
Zaman
United KingdomN/A
Everything! The service was second to none, the location was amazing and we felt like we were abroad.
Stayed in June 2024
Reviewed: 30 June 2024
Tom
United KingdomSpa was a bit average, no sauna and no ice tub or anything. Just a pool and a steam room
Nice rooms, nice hotel, good food
Stayed in June 2024
Reviewed: 30 June 2024
Becca
United KingdomWe don’t recommend the Feast balloons as we had a disappointing afternoon tea here. They are a standalone pop-up though so no reflection to the rest of the Grove.
we had a wonderful stay here with our newborn baby and 3 yr old. The room was a great size with the sofa bed and cot, standalone bath and separate shower with a great view of the grounds. The Glasshouse buffet was delicious as was the breakfast. Grounds are stunning and so well kept. Loved the pool area and the beach for toddler to play.
Stayed in June 2024
Reviewed: 23 June 2024
Leigh
United KingdomFood. Location. Facilities
Stayed in June 2024
Reviewed: 20 June 2024
Jacqueline
United KingdomAmazing hotel !
Stayed in June 2024
Reviewed: 17 June 2024
Fei
United KingdomSpent my 40th birthday there with my family, everything was perfect. Had great fun at the axe throwing activities, kids enjoyed mini off road explorer. The Turkish restaurant was amazing! Loved the ground as well, everything was spectacular!
Stayed in June 2024
Reviewed: 15 June 2024
Debi
United KingdomNothing
The grounds and beautiful with loads of activities and the staff were amazing
Stayed in June 2024
Reviewed: 14 June 2024
Bb
United KingdomThe staff went out of their way to facilitate our stay. They were courteous and polite. We concluded our stay with a family dinner in the Glasshouse and the staff again may us feel extremely welcome. The food was exceptional and we will definitely be revisiting again soon.
Stayed in April 2024
Reviewed: 13 June 2024
Aisling
United KingdomThe coffee machine coffee at breakfast could have been nicer, but that's just me being picky!
Our weekend here was nothing short of exceptional. We felt so welcomed by Christina at reception as soon as we arrived, who gave us all the info we needed and even took us to our room. The room was so comfortable (especially after an upgrade, thank you!), and there was a special birthday treat for my partner. Breakfast was the best I've had at any hotel, the range of options was amazing and the French toast was a highlight. We had a lovely chat with Vera who was so attentive at breakfast too. Our massages and the spa as a whole were a definite highlight. Mia really took the time to ask what I needed and made me feel so comfortable. The grounds are gorgeous and a perfect setting for the whole place, it didn't feel like we were only a short distance from London. The food at Madhu's and Skewd was perfect, such good quality and we were so impressed by the service. Soad at reception was also amazing and very thoughtful after a small mishap at checkout. Yes, the price point is high but everything at The Grove was incredibly slick, well-organised and luxurious - which was exactly what we wanted.
Stayed in June 2024
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