Coast Road, South Shields, NE34 7BS, United Kingdom
#8 of 18 B&Bs and Inns in South Shields
Guests' ChoiceBased on 667 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
9.5
Facilities
8.1
Staff
9.1
Value for money
7.7
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End of dialog contentReviewed: 9 September 2024
Suzanne
United KingdomJust remember to put spoons with coffee facility
Staff were friendly and helpful Food in restaurant was excellent The room was clean but had odd cobweb but understand the age of building
Stayed in September 2024
Reviewed: 5 September 2024
Angela
United KingdomWe were work up 4.00a.m by people outside at the tables having drinks and a picnic!
The room and view were lovely.
Stayed in August 2024
Reviewed: 1 September 2024
John
United KingdomAll was 👍
Great place with private pebble beach
Stayed in August 2024
Reviewed: 31 August 2024
Penelope
United KingdomPerhaps better choices for breakfast and better seating Outside area could do with an update
Unique property in cliff side, bedrooms very comfortable, and clean, restaurant excellent for evening meals Staff excellent
Stayed in August 2024
Reviewed: 30 August 2024
Dr
United Kingdomparking charge was unclear. we paid for 24hrs but should have only paid for 3 hours. the difference is 10 pounds or 3 pounds.
scenery and bar staff. both fabulous.
Stayed in August 2024
Reviewed: 22 August 2024
Jade
United KingdomInternet and mobile blackspot - unable to work
Stayed in August 2024
Reviewed: 18 August 2024
Beverley
United KingdomThe birds ,all night, and the leaving on of the outside floodlights. These could have gone off maybe after midnight. To help with sleep.
The atmosphere here was so nice. The staff were the kindest they could be. Especially the morning team.thank you all
Stayed in August 2024
Reviewed: 14 August 2024
Raymond
United KingdomYou are charging West End prices and not quite meeting West End standards. Your lift needs better maintenance.
Mem,ories of childhood on Marsden Beach. Beautiful views and scenery.
Stayed in August 2024
Reviewed: 13 August 2024
Jamie
United KingdomNo WiFi at all and can’t connect phone to internet which was disappointing was told because of location and they need there internet for the card machine was very expensive £22 for fish n chips
Good location lovely room clean
Stayed in August 2024
Reviewed: 1 August 2024
Middlemas
United KingdomOutside area was filthy. Hotel very dated could do with a overhaul refurb. Certain areas in the hotel smelt a bit foisty/damp food overpriced though. Breakfast basic but adequate.
The views were fantastic. Best location. All rooms look onto the sea fantastic. Staff were great and more than helpful. Restaurant was nice and staff member who was serving at the bar also serving and taking meal orders what a lovely lad.room was nice and clean.
Stayed in July 2024
Reviewed: 18 July 2024
Bruce
United KingdomThe lift is rather slow but it does get there
The location no wi-fi and no mobile phone signal
Stayed in July 2024
Reviewed: 24 June 2024
Williams
United KingdomShowers to tight to get into (I'm 6'2" and 27 stone my wife is 5' and slightly but neither of us could get in.staff swapped us to twin room with bufold shower.problem solved
Location
Stayed in June 2024
Reviewed: 18 June 2024
Susan
United KingdomCould be cleaner and bad smell in toilet had to keep door closed and wi Dow open room 6
Good location,fab views friendly staff
Stayed in June 2024
Reviewed: 27 May 2024
Kelly
United KingdomNo WiFi and although on sea front the room was strangely very stuffy, even with window open
Location and sea views are amazing
Stayed in May 2024
Reviewed: 25 May 2024
Gary
AzerbaijanBar closed early
Right on the beach, beautiful view
Stayed in May 2024
Reviewed: 2 May 2024
Jill
United KingdomThe way the rooms have been built in to the cliff is very ingenious although our room with a double bed was a little bit cramped and some of the decoration was looking a bit jaded. We also booked an evening meal and although the food was very nice it was overpriced for what it was.
The location was the main reason for booking the Grotto especially at this time of year when the sea birds are coming home to nest.
Stayed in May 2024
Reviewed: 17 April 2024
Richard
United KingdomTired bathroom
Location & its unique
Stayed in April 2024
Reviewed: 16 April 2024
Yvonne
United KingdomThe mattress was showing signs of wear and could feel the springs. The overhead shower had been disconnected, I think due to the size of the shower cubicle. The taps needed attention, the left was so, so hot and the right tap, which should have been cold, was hot until you ran the tap for a few minutes.
Breakfast was fine. We were very happy with the choices
Stayed in April 2024
Reviewed: 9 April 2024
Caprik8
United KingdomFabulous location, very unique
Stayed in March 2024
Reviewed: 29 March 2024
Jackie
AustraliaThe entry was a little off putting when we pulled up…but I’m sure a little refurb in the future is probably being planned.
Great location on the wild North Sea coast. Our room was gorgeous with 180° views of the ocean and cliffs. We had a lovely meal downstairs in the ‘cave’ restaurant, meeting a lovely young man serving, who’d been to Australia recently. we enjoyed a blustery walk along the beach and cliff top before leaving! This was a highlight of our 4 week trip to England/UK!
Stayed in March 2024
Reviewed: 15 March 2024
Vicki
United KingdomOutside areas dirty , tables not cleaned after eating, g&t served without additions and in wrong glasses. Lobster dry and not much meat ..needed garlic butter on
Lovely staff , self serve breakfast, location was fab , cosy room
Stayed in March 2024
Reviewed: 12 March 2024
Simon
United KingdomRoom was a little bit tired but biggest disappointment was the breakfast option (toast or cereal).......a nice English breakfast would have been perfect.
Location, views and staff were amazing! Would recommend a sea view room (I'd have been slightly disappointed if it hadn't have been for that view).
Stayed in March 2024
Reviewed: 19 February 2024
Adrian
United KingdomNo internet, no wifi, room wasn’t as clean as it could of been, especially for the price, way way to overpriced the food and drinks.
Location and the room
Stayed in February 2024
Reviewed: 14 February 2024
Yvonne
United KingdomNo signal but understand as the location.
Loved the location and the beautiful decor and staff were lovely.
Stayed in February 2024
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