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Reviews of The Grand Hotel

Station Road, Port Talbot, SA13 1DE, United Kingdom

#23 of 26 hotels in Port Talbot

Guests' Choice

Review score

Based on 240 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.8

  • Value for money

    7.7

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 7 June 2024

    6.0
    Worth the stay and a very nice hotel.
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not much to add. But sometimes the WiFi would drop and would need to log back in but it's good speed Internet.

    Daycor,the parking facilities, staff were helpful, buscuits and coffee, generally fair.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was to faraway from the hotel, the hotel needs updating

    Location

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    It was perfect for the 2 nights we stopped enjoying the local entertainment and seeing family and friends
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t have a restaurant or breakfast option

    It was clean ideal location

    Stayed in May 2024

  • Reviewed: 24 May 2024

    6.0
    Good location
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was served in a different hotel.

    Good location next to the station

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Great location and so handy for the trains. Over all it was good for my business plans.
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night

    The bedside light on the right of the bed didn't work so I had to reach over to the left side (bit awkward with a partially healed injured arm); the window blind, which was good and thick to cut out the glare from the railway station and plaza, was a bit broken and had to be rolled up by hand, also awkward with only one usable arm; and the light above the bathroom mirror didn't work but it was so bright in the shower room it didn't really matter. Shame there was no breakfast option - I was not impressed with the breakfast options on offer at Wetherspoons 300 yards up the high street either. Oh! yes, the wifi was on the blink - didn't bother me but others might find that off-putting. Sorry to seem picky about the small stuff, but you did ask.

    Access to my room was excellent with a good lift; the room was nice and spacious; the bed was comfortable and the ensuite shower,lavatory and basin were excellent with lovely rough towels (I hate fluffy towels, they never dry one properly) also soap and shampoo were nice. The kettle, tea, coffee and milk proved handy too. The reception staff were lovely and helpful.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights

    Having to travel to another hotel for breakfast.

    The staff were friendly and courteous. The room was spacious and well maintained. Local amenities are just a short walk away.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room 2 ( 2 Adults + 1 child)
    • Stayed 1 night
    • Submitted via mobile

    Shower mixer bit tricky to get right temp

    Room size is good

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Sub optimal stay at the Grand
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was cold when I first entered with the window wide open. It took some time for the air con to warm up the room. Light above the mirrior in bathroom was not working .It advertised free wi fi but connection failed the whole time of my stay. Pillows were flat and unexciting. Flar sheet on bed not well tucked in and loose. No shampoo or body wash in the bathroom on my first night.

    Not many likes . Wardrope and dressing table spaces were good. My best like was it was quiet so that you could potentially have a good night' sleep.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    7.0
    It's not to bad
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Building was lovely

    Stayed in February 2024

  • Reviewed: 28 April 2024

    7.0
    Handy for train station. Clean & tidy. Friendly staff.
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Locking the front door from 10pm to 10am. Have to ring bell on side door to be let in.

    Proximity to the train station

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No food facilities on site food facilities was situated at a sister hotel nearly 13 min walk away personally medically wise I am unable to do that walk that far and settled for a local restaurant. As a look of the size of the hotel was surprised by there being no restaurant but two bars attached.

    Lovely bed really good location to the train room was very clean. Staff was friendly and bar area was warming and welcoming.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Absolutely fine
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Outside needs a paint job

    Modern inside and clean

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Staff really kind and helpful. Convenient for Port Talbot railway station.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No food on site, lift is scary (rather rattlely and small). Walk in shower had no grab rails and no anti slip mat. Dirty rubbish bin with previous occupant’s rubbish in it. Staff did sort this out quickly.

    Opposite railway station. Quiet room, lovely staff. We ordered take away as no food on site. Breakfast is free at their sister hotel a short drive away ‘Blancos’ is its name.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    6.0
    Pleasant enough, decent value for money
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Radiator didn’t work in the room, room was very dated. Breakfast was at another hotel down the road

    Property was clean and staff were friendly

    Stayed in April 2024

  • Reviewed: 8 April 2024

    6.0
    Hotel
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 1 night
    • Submitted via mobile

    Would like little cleaner and net be better and not cut off or tv to cut off

    Location wad good

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    A good, comfortable base for exploring the local area.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast in another location

    Central location near the railway station and town centre.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Excellent value for money, lovely and friendly staff
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 4 nights

    Lovely staff, so friendly and helpful and good-humoured. Very comfortable bed Less than one minute from train station and bus hub

    Stayed in April 2024

  • Reviewed: 2 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room 2 ( 2 Adults + 1 child)
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Cost effectiveness and Location

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were friendly and helpful, the room was clean and spacious enough for a couple, the bathroom was functional and clean. Really liked the feel of the staircase. Location is great with many food options nearby. There is also a carpark available.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    very cute and quaint place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    parking was hard to find there was a spot behind the hotel but it was full, only to find out that there's reserved parking further In the town which was not advertised where. breakfast is not included you have to walk to a different hotel to have breakfast which is very inconvenient

    the location is in a very convenient place right next to the town, there are 2 pubs downstairs one is a very relaxed venue and to the left there is a more clubbish venue that goes on until 2 am. i was fortunate to be on the right side so noise wasn't an issue. the windows are openable with a semi-controlled air con.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Pretty good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Room was a bit cold.

    Lovely staff, and nice room.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    6.0
    Friendly but uncomfortable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was very cramped - no bedside tables, no chair. The room seemed to be immediately above a bar playing very loud music until very late.

    The staff were lovely and helpful

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Would book again just need to sort WiFi
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I had to use the area near reception to connect to the WiFi, not ideal Restaurant but no chef/ staff could have went to sister hotel with was 2 mins away

    Hotel staff was friendly and welcoming Place was very clean

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    I went to a&e during our stay and staff rang to check on me, extremely kind! We will visit again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    The location was brilliant for what we needed. We had a room upgrade when we arrived which was a nice surprise. Staff were very welcoming.

    Stayed in February 2024

Showing 1 – 25

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