Breakfast was good.

Stayed in March 2024

One little thing , wasn’t advised I could ask for scrambled egg at breakfast , only knew when I saw it being delivered to other people

Very comfortable, good location & car parking

Stayed in March 2024

No water in room.

Very good, other than cheap bread used.

Stayed in March 2024

Only downside was the indoor swimming pool area and changing rooms which are in need of renovation.

Really nice hotel, lovely room and great location. The staff were particularly lovely and helpful.

Stayed in March 2024

Nothing🤣

Hotel was so nice staff was kind and friendly

Stayed in March 2024

Friendly efficient staff. Good access by means of lift. Room had sea view

Stayed in March 2024

Just a very nice place to stay, the only problem was my daughter had steak for dinner wasn’t very nice but the manager took the money of the bill so sorted very quickly

Stayed in March 2024

Good staff, good breki, the pool was a nice bonus, Faded charm quite lovely hotel.

Stayed in March 2024

Sea facing room with very draughty sash windows. Small tv

Staff were excellent, good food, free parking, sea view , spacious room

Stayed in March 2024

The bathrooms tired. Clingy shower curtains

Excellent location.

Stayed in March 2024

We stayed this time in a sea view room,there was a major draft coming in from both windows,we we're sat with a duvet over us both,went down to reception twice,got told sorry no more portable heaters available, got offered another duvet, apart from that it was lovely as always

Lovely hotel stayed acouple of times before

Stayed in March 2024

Nothing.

Location

Stayed in March 2024

The facilities are old needs a bit of a refurb. But that’s only the pool and changing rooms. Everything else was beautiful. Although there was a large stain on our floor so maybe refurb the carpets too. But this is just small things really.

Loved the hotel decor. Felt like the perfect place for a murder mystery party. Bed was made everyday. The staff were all very friendly and kind. Perfect location! Right next to the sea, which was good when we did a sea dip. Only a 50 min walk from Paignton beach as well. We had breakfast with our room and it was great every time!

Stayed in March 2024

Not saying i didn't like it but the breakfast experience has changed to what it used to be like . Still good food so no complaints .

The bar/coffee lounge and restaurant area is a great meeting area with good seating , staff and views .

Stayed in March 2024

Had a drink in the bar on a Sunday evening which was totally ruined by stupidly loud music. There was only half a dozen people there and nobody appreciated the disco music

Great location lovely hotel excellent staff

Stayed in January 2024

No fridge in the room and very soft/ or very used mattress

Friendly staff and nice decor in common areas

Stayed in March 2024

N/a

View, close to town, staff were polite and friendly welcoming. In summer would be loveky to use outdoor pool.

Stayed in March 2024

No scrambled eggs at breakfast. Very disappointing!!

Comfortable bed, lovely bathroom, excellent location!! Very helpful staff.

Stayed in March 2024

The garish decor in breakfast room and lack of blinds to shield you from the sun that flooded the room. No hot choices other than full English breakfast. The garage looks like a bomb has hit it. The room heating was on a timer. We were cold.

The lounge views.

Stayed in March 2024

At times communication problems in restaurant Expected staff to be properly trained on celiacs disease it was hard work when trying to order for my husband despite the fact our dinner was pre ordered your staff wasn’t very clear on my Husbands meal being completely gluten free!!! Even though I said it several times he has celiac disease Breakfast was hard work and a lot of waiting if your celiac even though I was speaking to staff as the card clearly stated Any Allergies or celiac’s disease on the restaurant entrance table .. To my Amazement they clearly aren’t well trained in this Area. Which is such a shame Hopefully you can do something about this for future guests.

All round excellent Throughout hotel and our room was AMAZING RECEPTION STAFF VERY FRIENDLY AND HELPFUL

Stayed in February 2024

The room was too hot. The gym needs a massive up date The changing rooms were freezing and unkept We were very disappointed to hear that guests had been transferred from a sister hotel and got to stay at the grand for £30 with breakfast. Yet we paid over £168 for two nights no breakfast included. This seemed a bit of a let down. If staying in torquay I would recommend the headland hotel

That the staff were very welcoming and the bar area was lovely.

Stayed in February 2024

A little dated.

Very grand. Lots of history. View from the bar was lovely. Good staff.

Stayed in March 2024

The coffee at breakfast was cold each morning

My room after it was changed as I was disappointed with my sea room that looked over a roof

Stayed in March 2024

Cold swimming pool , luck warm shower , no instructions on how to enter the pool ,

The location , comfortable bed and pillows , lovely and warm in the room , plenty of spaces to park , plenty of teabags and coffees to make a drink with. Friendly staff

Stayed in March 2024

Bathroom needed updating. Requested walk in shower so that my mum registered disabled, could use it. Advised walk in showers only in family room which we would have to pay more for.

Lovely spacious warm room. Quality furniture. Nicely decorated. Good breakfast. Very reasonable price. Friendly accommodating staff.

Stayed in March 2024