8 Northumberland Avenue, Westminster Borough, London, WC2N 5BY, United Kingdom
#401 of 1,016 hotels in London
Guests' ChoiceBased on 3529 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.7
Facilities
8.0
Staff
8.8
Value for money
7.5
Free WiFi
8.7
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End of dialog contentReviewed: 5 November 2024
Richard
United KingdomThe only thing we didn't like was the small window in the room which barely let any daylight in. The refreshments in the room are quite pricey to purchase.
The location is perfect for a few days in London, just off Trafalgar Square, you can pop to the galleries and back to the hotel for a cup of tea, perfect! A short walk to Covent garden, and the embankment. It suited us perfectly. The rest/club room, with free refreshments was also perfect, we loved that idea..it was so relaxing after a busy day sightseeing. The bed and pillows were heavenly, like sleeping on a cloud. The room was a decent size, and the bathroom was super clean. Towels were thick and we loved the soap,, shampoos etc they're not free to take home but lovely to use during your stay. We would definitely book again.
Stayed in November 2024
Reviewed: 4 November 2024
Andrew
IrelandNothing really. Quality hotel, although the rooms were a little tired
Location was outstanding
Stayed in November 2024
Reviewed: 3 November 2024
Giovanni
ItalyPosizione
Stayed in November 2024
Reviewed: 2 November 2024
Matt
United KingdomA well appointed hotel and a great location for the West End. All the staff are super helpful. We would definitely stay here again.
Stayed in November 2024
Reviewed: 29 October 2024
Emma
IrelandBeds a little soft for a bad back and room was near the noisy air confitioner.
Excellent location, staff are really nice and helpful, very very welcoming on arrival and helpful on check out :) Love that these hotels have the members rooms, such a great idea and its just nice to go sit and have a cuppa, read or just wait after check out for airport taxi etc
Stayed in September 2024
Reviewed: 28 October 2024
Leuan
United StatesBathroom on small side Bathroom counters too narrow, hold only the barest of toiletries. Blow dryer outlet too far from a mirror to be practical. Windows were covered with plexiglass-like cover that can’t be opened. It was chilly outside so there was no need to open windows. But could be a problem if weather was warm.
Excellent location. Comfortable mattress. Tea and coffee machine always available in lounge.
Stayed in October 2024
Reviewed: 28 October 2024
Jorge
United Stateslocation
Stayed in October 2024
Reviewed: 27 October 2024
Katherine
United StatesExcellent location and very quiet room!
Stayed in October 2024
Reviewed: 27 October 2024
Marge
United KingdomBreakfast was busy. The permanent queues for the coffee machine would have been reduced if there had been a second machine.
Easy check in with very helpful and friendly staff at reception. Great location. Comfortable and spacious room.
Stayed in October 2024
Reviewed: 26 October 2024
Wendy
United KingdomFantastic location. Clean and comfortable. Lounge is great for work
Stayed in October 2024
Reviewed: 22 October 2024
Christine
United KingdomI'd have liked a bath!
beautiful hotel in amazing location, comfy bed and very friendly staff
Stayed in October 2024
Reviewed: 22 October 2024
Vishal
Indiabed size was a little small and could have been a bit more comfortable
excellent location right next to trafalgar square everything was pretty much walking distance and very close to the tube station which made travelling very convenient. decent room size courteous staff. very quiet inspite of being in very central location
Stayed in October 2024
Reviewed: 22 October 2024
Kim
United StatesNothing
Staff, location, room size
Stayed in October 2024
Reviewed: 22 October 2024
Susan
United StatesGreat location. Easy access to most sites and close to tube
Stayed in October 2024
Reviewed: 21 October 2024
Lesley
United KingdomSnacks in room very overpriced, would have like to see complimentary biscuits to go with tea/coffee
Lovely friendly staff, great location, comfy bed.
Stayed in October 2024
Reviewed: 20 October 2024
Nicola
United KingdomThe hotel was beautiful
Stayed in October 2024
Reviewed: 20 October 2024
Meghna
CanadaFor our room, the toilet and bathtub was in a separate space from the sink. The sink was outside where the bed and closet were. That was a bit strange for us
Great location. Friendly staff. Clean and spacious rooms.
Stayed in September 2024
Reviewed: 18 October 2024
Electra
United StatesThe lower level smelled a bit funny.
Great location next to Trafalgar Square between Embankment and Charing Cross station. No formal foyer, but access to a dedicated lounge for hotel guests that had and amazing coffee/cocoa machine. The beds and pillows were very comfortable. Hot water was practically instantaneous.
Stayed in October 2024
Reviewed: 17 October 2024
Gill
United KingdomMember of staff on my check in on the Friday let me down regarding arrangements for a relatives birthday, a shame as previously staff have been excellent in this regard and staff on the Saturday tried to sort things but was a bit late by then as the relative had arrived...
Room was spacious. nice to have snacks and drinks even though they were pay for. Location is fabulous. Love the guests' lounge-coffee is good as is the hot chocolate.
Stayed in October 2024
Reviewed: 17 October 2024
Susana
United StatesThere was a bad street noise till 3am on Saturday night. The window are not sound proof. So it was very loud and made uncomfortable to sleep.
The hotel was nice and clean. Excellent location. I felt very safe there. The staff was helpful. The room was very clean and comfortable.
Stayed in October 2024
Reviewed: 17 October 2024
Amira
United Stateswindows not clean and outside view is inconvenient
location
Stayed in August 2024
Reviewed: 14 October 2024
James
United StatesI'm an American, so the size of everything could have been more spacious. However, it wasn't enough of an issue to bring down the experience.
You absolutely couldn't have beaten the location
Stayed in October 2024
Reviewed: 14 October 2024
Glen
United StatesSmall bathroom
Breakfast is really good
Stayed in October 2024
Reviewed: 14 October 2024
Paul
United KingdomNothing wrong really. If I was being picky, the room could have been a bit warmer, but no big deal though.
Very good location. Friendly and helpful staff. Entrance and bar/restaurant areas had a lovely 'old grandeur' feel about them. Would definitely stay again.
Stayed in October 2024
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