The TV was a bit small and the fire doors were a bit loud when slamming. As was the builders starting work at 8 am on the Wednesday. But such things happen. Getting to the top floor is a workout, so be cautious about how far you walk along the Promenade before hand.

The rooms were warm, the water hot and the view wonderful. The staff were friendly. Two chairs in a double room makes so much sense, yet other hotels don't always do this. Thank you.

Stayed in May 2024

Rooms very clean evening meals great

Stayed in May 2024

More pressure in shower

Didn’t stay for breakfast as went to the local cafe

Stayed in May 2024

No lift but being a listed building this isn’t possible.

The hotel has recently been refurbished so the rooms are lovely & well appointed with a walk in shower bathroom. The restaurant is very modern & airy whilst the menu & food was very good. The staff were very helpful & friendly.

Stayed in May 2024

nothing

how comfortable I was made to feel by staff. so helpful

Stayed in May 2024

No lift, however not expected.

Location is fantastic. Opposite the town green, by the edge of the town centre shops and across the road from the promenade. Old traditional hotel just had refurbishment.

Stayed in May 2024

Room was fine and breakfast ok, buffet style breakfast much better.

Stayed in May 2024

My parents have been here for a few stays and always enjoy theirstay. The staff are always helpful and friendly. The location is perfect for them too, easy for walks or just to enjoy the weather and sit and watch the world go by.

Stayed in May 2024

Nice location, lovely staff

Stayed in April 2024

Our room overlooked the bins. The parking was not free and very haphazard. Really could have done with a lift.

Breakfast OK but pricey. Not included in room rate. Only had 1 Breakfast on 1st day. Bathroom facilities brilliant. Lounge good. Parking extra and not good. No parking bays and very limited.

Stayed in May 2024

struggled with the new menu a bit - very up market! Please don't serve burgers with a bun and fries - it is just too much. too warm at night, please supply thinner duvets or a top sheet.

been refurbished since we were last there. It was looking a little tired before. Breakfast was delicious and no more 'help yourself': all served by smiling staff. Nice sausages! fish and chips were delicious, forget the curry sauce next time! Nice puddings.

Stayed in May 2024

A lift would be good but I was aware of there not being one when I booked.

Our first time in Hunstanton. The location, setting and room were just as we had expected. Sadly I had to leave early due to health issues so didn't get chance to sample the lovely menu. The staff were amazing and so friendly.

Stayed in May 2024

No carpets in the corridors causing echo when staff started early in the morning

Freshly renovated

Stayed in May 2024

Recently refurbished hotel in centre of resort. Excellent deluxe room with sea view, very good restaurant, very friendly staff. Highly recommend. Nick

Stayed in May 2024

Too hot everywhere. Very noisy in bar area with music too loud. Too light in the evenings with the lighting. With slight adjustments would be perfect.

Lovely decor and very clean as recently refurbished. Staff were very nice and attentive on the whole. Although slow bar service which maybe due to new starters and the layout of bar? unlined glassware didn’t help.

Stayed in April 2024

Bathroom was a little small as was the room.

All of the staff were very friendly helpful & professional felt valued as a guest. Location excellent. Look forward to coming back.

Stayed in April 2024

All good

Was all good

Stayed in April 2024

Everything was fine until the Sunday Morning , my husband is an early riser,so got up had his shower ,no problem. I woke up ,had a cup of te ,then went into the shower , it flooded ,water everywhere was not going down . We turned it off, I had to get out with conditioner all over my head , my husband went to get a mop and bucket . We were using towels as well to mop up . He came back with housekeeping ,who were lovely ,professional and did what they could to help. They told me to finish my shower ,they realised there was something amiss as by this time ,my brother in law is coming to our room to ask us if we had a problem,as he had just had a shower,and the water was not draining away.They told us to go to breakfast ,and they would call the plumbers In , It was a teething problem ,would not stop us from staying there again ,the staff went out of there way to help , apparently because of where it’s situated , Hunstanton can flood .,so not really hotels fault, more a act of nature

The staff were lovely ,fresh ,modern lovely room , nice bathroom ,nice location ,and nice bar .

Stayed in April 2024

They had made a great job of renovating the entire hotel.

Stayed in April 2024

Car park at the hotel is not big enough and had to pay for it which the stay was booked it should be free.

Great location, lovely room the bathroom was fab especially the light up mirror. Also hair dryer to use in the wardrobe was great. Staff were friendly and helpful.

Stayed in April 2024

The price of 2 drinks were nearly £12.

Breakfast not quite as good as I thought it would be for the price charged. Staff were excellent.

Stayed in April 2024

Comfortable room with friendly staff

Stayed in April 2024

Menu in the bar was quite expensive.

Nice, large room that had recently been refurbished. It was quiet, I didn't hear anyone in adjoining rooms.

Stayed in April 2024

Every member of staff we saw were so friendly and couldn’t do enough. It was comfortable , clean and a very pleasant stay.

Stayed in April 2024