Unfortunately there was a fire alarm in the early hours which disrupted sleep. It was turned off quickly but no explanation was provided as to why it occurred

Rooms appeared to be new, very clean and nicely presented. Likewise the shower room was in first rate condition Breakfast could not be faulted

Stayed in September 2024

You have to pay for parking

Good location staff was really friendly and served good home cooked food

Stayed in September 2024

Everything was great if for some reason I ever find myself in Rotherham again I will definitely come back.

Stayed in September 2024

The hotel has clearly just been renovated and needed some finishing touches in our room eg shelf and hooks in bathroom and mirror in bedroom (maybe why it was discounted). The alley way from town needs a good clean up and detracts and spoils the approach. Wouldn't take much to sweep up all the rubbish, remove dead weeds and planters. Hanging baskets and new planters in alley way and seating area under canopy would look lovely and more upmarket.

Stylish hotel with lovely facade from alley way (on photo) Friendly staff, good room lay out, comfy beds, good shower. Discounted price. Parking. Central position.

Stayed in August 2024

Very nice shower room/toilet, but NO SHELVES! Nowhere to put a toilet bag near the sink; nowhere in shower cubicle to put anything except on the floor! This isn't the only accommodation that doesn't believe in shelf room in bathrooms, is it a THING? Good job it was only a one-night stay! It's little things like having shelves in a bathroom that make the difference, - a place to park your razor, soap, toothbrushes, toothpaste, aftershave, and keep your toilet bag off the floor 😡. Oh, and the head-banging music at breakfast 😱 I know we need waking up, but not to that! Glad to say it didn't last too long...

Central, but a bugga to find in the car with satnav! Lovely breakfast selection, continental and full English. Comfy room, nice clean shower room. Friendly helpful staff. Parking available on site, but an extra £5er.

Stayed in September 2024

Clean, spacious, good location

Stayed in September 2024

The only mirror was in the bathroom. Plenty of wall space for one or more in the bedroom, not good for hair drying. No toilet roll holder or toilet brush. No lampshade on the ceiling light just bare bulb. Made the room feel not quite finished.

Lovely staff. Room clean with comfortable bed. Bottled water in the room. Private car park for guests. Large shower in the bathroom with plenty of hot water.

Stayed in September 2024

Got woke up at half 3 one morning of the 2 nights we stayed as someone was smoking it set firealarm off. No maid service was done no clean towels or bed made .

Close to town , very nice hotel.

Stayed in August 2024

It was quite noisy and the beds were not the most comfortable. We also had a room with a big window opposite other properties that the blinds did not fully cover

Lovely decor and staff very friendly

Stayed in August 2024

nothing

Hidden gem, nice people This has to be the best option for accommodation if you have to stay in Rotherham

Stayed in August 2024

i couldnt find anything i didnt like

fabulous cooked breakfast

Stayed in August 2024

Lovely hotel with exceptional friendly staff

Stayed in August 2024

Don't understand why the car park was an extra!

Staff were very helpful and engaging.

Stayed in August 2024

Maybe because it seemed so new that it just lacked a few little essentials in the room but nothing major

The hotel is a hidden gem … literally hidden! But it’s beautifully furnished and the room was very fresh and clean

Stayed in July 2024

One of the rooms (no wimdows) had damp.in the bathroom.

Very welcoming host. Good location. Great breakfast. Host kept the doors open late for our party, which was very welcome.

Stayed in July 2024

The only thing that I can think of that wasn't perfect was there was no window in the room. I also couldn't find the property as it is tucked away a little bit, but the gentleman on reception did stay on the phone when I called for help, and helped direct me to the car park which was greatly appreciated.

Clean and modern,

Stayed in June 2024

Room took hours to heat.Toiler roll should be on a toilet roll holder given its a boutique luxury hotel.

Nice place not far from trains, trams, town centre shops etc. Great breakfast .Not sure it is a boutique or luxury hotel from what I saw. It was pleasant with a comfortable bed though and clean.

Stayed in July 2024

Lovely people

Stayed in July 2024

The hotel feels a little tired-they are working on new changes so expect on the next trip it to be refreshed. The carpets need replacing, removing or a serious deep clean. The dining area has an unorganized look that just feels like a temporary kitchen. It's okay for breakfast but for lunch or dinner it would be unappealing. Breakfast could be improved by selection of fresh fruit refreshed daily, proper coffee not Nescafé and some unsweetened Greek yogurt. I'd replace the plastic wrapped croissants with fresh ones out of the oven daily (there are good frozen ones quick and easy- nice smell too). The suite should have bathrobes and slippers in our opinion or anything special for the price difference. The tub and size were the only difference. The bathroom light and extractor fan are on a sensor- would be nice to deactivate this-very annoying. We are capable of turning them on and off as needed. Just a note Heated towel bar doesn't work

This is another trip to the GW while visiting Rotherham and our first with the new owners/management. We were warmly welcomed and loved the service throughout our stay by all of the team! Just perfect! Throughout the week, the staff could not have been better. The entire team always, smiled, asked if you needed anything and made us happy to be back! Thank you all!!! -We booked the large suite since we were here longer. -The room was ideal for us. It is upstairs, quiet and away from the rest of the rooms. -The bed was very comfortable. The duvet the perfect weight. Linens were white as can be and pillows were to our liking. -We love that the windows open so the fresh air comes in and the view of Rother Minster steeple was nice. Mosquito screens would be a nice addition. -Towels were worn and tattered upon arrival, but we mentioned this and they immediately had them changed-perfect. -The shower is powerful which is wonderful but water goes across the floor to the toilet so you'll need a big bath mat. 😃 -The large bathtub was a nice treat The breakfast was good and the staff accommodated requests with ease for vegetarian sausage, cheese in the eggs. The mushrooms were delicious! The regular sausage was also good. The bar is well stocked. Nice selection of wines, beers and spirits. -Cozy by the wood stove for a visit with friends on the sofas -We watched the 2nd half of the England semi-final on the big screen TV by the bar- Yeah England Bring it home Sunday We did not try the restaurant as we had other dining plans away from the hotel. The menu looked good, the chef was very nice and knowledgeable so will try on our next visit. The outside patios are great for enjoying the nice weather. We still miss the old beach vibe "bar van" outside. Parking is still a plus although no longer included in the price of the room.

Stayed in July 2024

The room was not cleaned properly. There were empty sugar packets that had been opened when we arrived and we found the last persons empty medication packets in both bedside drawers.

The bed was very big and comfortable and the bathrooms are spacious too. Facilités were useful.

Stayed in June 2024

The bathroom was damp and smelly. Shame about Rochester being so quiet and unthriving.

Good breakfast. Helpful staff when our hot water bottle burst all over the sheets

Stayed in June 2024

We never had breakfast, the place is lovely and well situated in town, quite place but within minutes you can be in centre of town.

Stayed in July 2024

The sausages for the breakfast but I guess that a very personal thing

The location is excellent for the centre of the town. With 24 hour parking next door it makes life easy.

Stayed in July 2024

Nice place but It was very expensive and should have had more little touches for such a high price! There was no hairdryer in the room and only one bottle of water between two people! The bathroom toiletries could have also been better quality and a hair conditioner is usually offered alongside a shampoo and shower gel! We weren’t told about breakfast when checking in so when we went to check out with all our luggage we were then asked if we wanted breakfast! We were not asked if we wanted a cooked breakfast and just left with the continental style while other guests were being served hot food. Also the blinds in the bedroom didn’t work so by 4am the room was very light and sleep was difficult.

Loved the style and look of the property and the staff were lovely and friendly

Stayed in July 2024