I didn’t want to say but, The bed in room 11 was ver uncomfortable the springs had gone in the bed and was very low

The staff especially Trish the bar manager she was lovely The food was amazing and the breakfast was fabulous xx

Stayed in May 2024

I paid for a put up bed in our room but this was not ready on our arrival.

Our room was lovely and beds and pillows comfortable. The breakfast was excellent with plenty of choice. Everything was super clean and well maintained. The staff were very helpful and lovely.

Stayed in June 2024

Poor old fashioned shower

Set in a Lovely little village Rooms clean

Stayed in May 2024

Not easy to get a taxi on a Saturday to and from the hotel ,but that's not the hotels fault

The location was fabulous,the breakfast was industrial ,so so relaxing staying in this dream location

Stayed in May 2024

room was not cleaned between nights

breakfast was excellent

Stayed in May 2024

I can’t recommend this place highly enough! From the moment we arrived, the staff were incredibly friendly and welcoming, making us feel right at home. The food at the hotel was lovely. We enjoyed meals throughout our visit, and again the service was excellent. Our room was absolutely gorgeous, immaculately clean, and had all the amenities we could possibly need. Thank you very much to all the staff for looking after us during our stay.

Stayed in May 2024

N/A

Location, food and staff

Stayed in May 2024

Some sticky handrails and table tops due to choice of anti-bacterial wipe. Outward opening ensuite doors would improve safety permitting easy evacuation should a resident fall within an ensuite. Handrail provisions could be improved at changes of level. (Observations by a retired Architect who designed for the disabled for many years.)

Breakfasts excellent. Evening meal good basic English fayre. Able to cope with special dietary requirements. Staff pleasant, friendly and very obliging.

Stayed in May 2024

I was charged for a pie with a pint or glass of wine instead of the just the pie which I ordered. I was not offerred the pint or glass of wine and had already ordered a bottle of wine for the table. I did ask for gravy with my pie which did not come and it made the meal very dry. I should have asked for it again but I did not want to spoil my birthday evening. The shower was either scalding hot or freezing cold so neither of us could have one which was a shame. We could have made these things known to staff at the time but did not want to spoil our stay.

The room was lovely, the staff were welcoming and the breakfast was plentiful. The location was also beautiful and they had made an extra effort to put a table decoration out for my birthday which was much appreciated.

Stayed in May 2024

Our Jack Russell, Daisy, was made very welcome, but a £25 additional charge for pets seems a bit steep.

Nice welcome, great room and very comfy beds. Dog bowls and treats set out in room was a nice touch. Really excellent food - the best pub fish and chips we've had for a long time, and lovely, freshly cooked breakfast. Attractive old building, beautiful village, stunning castle and good walks along the Nunney Brook. Convenient for main roads, but feels happily secluded.

Stayed in April 2024

Car parking was a little tight

Really enjoyed the brief stay, the staff and standard of service we had was very high and the staff exceptionally helpful. The choice of food was extensive considering the location and the quality of very high levels.

Stayed in March 2024

The only downside was the creaky floor. I was anxious that I was waking the room next door up when I used the toilet in the night. It was expected considering the age of the building.

Staff was extremely accommodating. Breakfast was delicious.

Stayed in March 2024

The lovely staff, the great food, and the location.

Stayed in April 2024

Nothing

Lovely location friendly staff and great comfortable accommodation

Stayed in April 2024

The only gripe was I wish there were instructions on how to turn the temperature of the shower down. I was already in the bath and using the handheld shower attachment and no matter how i tried I wanted it a little bit cooler than it was.

Beautiful location, the building is beautiful and my room was lovely and well thought out, there were make up remover cloths, shower caps, the bath was huge, bed extremely comfortable. Staff were really friendly and helpful. Breakfast yummy. In my room I had a lot of choice of hot drinks, various teas, coffees.

Stayed in April 2024

Very clean. Staff friendly and pleasant. Food excellent

Stayed in April 2024

All good.

Clean, nice rooms. Staff very nice. Dinner and breakfast excellent

Stayed in April 2024

TV and WiFi not good

Loved the warm cosy atmosphere staff were so friendly this is our 3rd time and will be back food was amazing

Stayed in April 2024

Shower needs sorting out.

Character

Stayed in March 2024

Floorboards upstairs were a bit creaky but as it's an old building this probably can't be helped.

Nice sized room, clean en-suite, nice views, friendly staff.

Stayed in March 2024

The breakfast is freshly made and exceptional.

Stayed in March 2024

A little noisy but understandable. Room was a bit small and bathroom was across the landing so not so good value for money. TV only had one channel. We did not complain because we only wanted to watch the news.

Charming. Warm. Picturesque.

Stayed in March 2024

We got a free room upgrade which was unexpected but amazing!

Stayed in February 2024

Cold breakfast room.

Very good with adequate choice.

Stayed in March 2024