Nothing. All excellent.

Fantastic area. Great room with separate lounge area. Excellent pool and gym. Food brilliant.

Stayed in June 2024

The flooring in the conservatory/dining area was not cleaned from the night before.

Everything was wonderful

Stayed in June 2024

They could do with a small table outside next to the seating area no where to put your wine

Stayed in the woodland pod it was small but enough for 2 for a few days first time we have ever tried Glamping and it was ok would do it again the Inn itself was good the food was great and the bar was fine although the pool was a bit cold to get in at first husband enjoy the gym 😁

Stayed in June 2024

The room was a bit warm at first but soon cooled down once the sun went down.

The staff were really friendly & helpful particularly David who checked us in and Dan who served us in the restaurant. The food was delicious from the restaurant menu. Free parking & plenty of spaces. Lovely, comfortable room & comfy bed.

Stayed in June 2024

Would prefer lounge chairs in the room rather than dining upright ones. We needed to be at an appointment on Sunday morning and with breakfast starting at 8.00am we asked if we could pre-order and and our order was taken. On arrival in the morning no cooked breakfast was ready for us so that put an end to that! Very disappointed with the instructions not been taken. Poor customer service!

The rooms are of good quality with o/s garden space to sit out however the weather was baltic! The evening meal was fine.

Stayed in June 2024

Staff,room and food were all good,great location in the Dales.

Stayed in June 2024

Nothing

Excellent location, lovely views and very peaceful. We had a warm welcome, we were shown to our room which was beautifully decorated and comfortable. Food was excellent at dinner and breakfast.

Stayed in June 2024

Breakfast not good, sausages and bacon seemed like they had been kept warm rather than cooked fresh WiFi didn’t work in bedroom at all

Bedroom lovely , bed very comfy Great location , 40 min drive into malham Evening meal amazing and staff really helpful

Stayed in June 2024

The weather was rainy on arrival but brightened up, but obviously, that was nothing to do with the hotel.

It was in a beautiful location, the staff were great, couldn't do enough for you. We ate in the restaurant and it was fab, can't fault it in any way.

Stayed in June 2024

Nice room albeit a little dated, nice pool to use in the leisure facilities next door - food was good, staff were lovely

Stayed in June 2024

Nothing.

Great facilities in an excellent location. The room was very good.

Stayed in June 2024

Small and compact. High standards of cleanliness everything g you will need; washing up liquid, cloths, fridge, shower gels.

Stayed in May 2024

Wifi didn't tend to work.

Location was stunning with the pub onsite and the leisure facilities. Friendly staff. A lovely weekend break. Perfect for a quick getaway.

Stayed in May 2024

Lovely property friendly staff

Stayed in May 2024

Breakfast and breakfast staff all good. Dinner really good.

Stayed in May 2024

Nothing

Comfy room, delicious food, friendly staff, great leisure facilities to use.

Stayed in May 2024

Everything about the hotel and room was fantastic, couldn't fault it at all. Having access to the pool and other facilities was a real bonus!

Stayed in May 2024

The only fault with the room was that out of several options ‘available’ for wifi access - none of them worked anywhere in the room (and we tried!!). We were not bothered re technical devices and were not streaming - but had come away without children and so on top of the fact we had no normal phone signal - the lack of wifi was quite impactful and frustrating.

The property was lovely, easily found via Sat nav. Plenty of parking. Check in was simple. Room was cosy and very warm (it was a hot day) but did have a window that was soon opened! Nice and clean, basic toiletries which were a nice touch. Liked the coffee machine too! The bed was very comfortable. The Spa was a lovely and welcomed treat during our stay, facilities were great and it was quiet. Breakfast the next morning was excellent, hot, fresh and everything cooked to perfection. Service was also good.

Stayed in May 2024

Nothing

Lovely room very clean only downstairs was the duvet cover was very lumpy and very warm for the time of year

Stayed in May 2024

The bed was absolutely horrendous to sleep on - not only was the mattress itself incredibly lumpy and genuinely painful to sleep on (we are in our 30s), but the pillows and duvet were lumpy too. The 'spa facilities' are actually the on-site Leisure Centre. It's about a 30-second walk from the bedroom to the 'spa', but it is a public place, the staff there are stingy with the towels, refusing to give us two towels each (when we wanted to use the sauna etc), and to quote paying members of the gym & pool, "something is always broken". During our three day stay, the steam room was out of service for two days, and the hot tub and sauna were out of action on the third day. The temperature of the pool also wildly fluctuated. It is worth emphasising that the leisure centre is a separate entity from the hotel, but I was expecting something a lot more relaxing and spa-quality than what comes across on the Booking.com page, having specifically booked this stay as a spa break.

We stayed in one of the inn rooms (these are separate from the pub bit - there are no rooms within the actual pub/inn) which was large and nicely furnished. Wifi was good, but you do have to switch between different wifi networks as you move from the rooms to the pub to the leisure centre. The walk-in shower in the bedroom was excellent - very powerful, and the room was clean. The food at the Gamekeeer's Inn restaurant was also excellent, and breakfast was also tasty, but disappointing that hot chocolate is not included in the breakfast menu, and you'd have to pay for that separately if you don't want tea, coffee or juices. Staff very friendly and welcoming.

Stayed in May 2024

Nothing really, the temporary issue with water quality was a bit of a pain but free bottles were happily supplied.

The room was lovely, the leisure was ideal for me as I am a swimmer and often find pools too small to get a good session in, this one was great. Finally, the staff, everyone was absolutely delightful, chatty, friendly and helpful, I feel they are definitely your best asset.

Stayed in May 2024

Unfortunately our room (Geat Coum) had a broken window - couldn’t be opened at all. It was super hot during the night, we woke up several times suffocated so we had to “sleep” with the door open. Extremely uncomfortable, we were exhausted the next morning. Very noisy outside, even during the night.

Location is beautiful, easy to get there. The rooms and overall inn is very clean, the food was delicious and the spa facilities were nice.

Stayed in May 2024

Food and service could have been slightly better but complaint was quickly dealt with.

Excellent stay in a comfortable room

Stayed in May 2024

We ended up in a hotel room with a wet room, not ideal. TV and Bluetooth system outdated and obsolete in the room. Bed headboard was very squeaky too.

Great base location to explore the Dale's and excellent spa and pool facilities to relax after a day's walking. Breakfast was spot on. 👌

Stayed in April 2024