14 Fountain Street, Leek, ST13 6JR, United Kingdom
#12 of 38 hotels in Leek
Guests' ChoiceBased on 796 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
9.2
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2023
John
United KingdomRoom was great, just wished we had time to enjoy the pub
Stayed in May 2023
Reviewed: 29 May 2023
David
United KingdomNothing- was all good.
clean, lovely crisp white bed linen and spotless clean bathroom and toilet.
Stayed in May 2023
Reviewed: 29 May 2023
Burney
United KingdomN/A
Lovely place, great pub and live micis, superb beer and wonderful location for climbing at the Roaches and the town of Leek itself
Stayed in May 2023
Reviewed: 22 May 2023
Pauline
United KingdomNothing everything was excellent
The hotel was lovely very clean easy checkinn and the staff was very polite friendly and everything wasn't to much trouble for them I would fully recommend this hotel to my friends and family
Stayed in May 2023
Reviewed: 12 May 2023
Ruth
United Kingdomnot a big issue but front of shower tray could do with a clean
really friendly staff, very clean rooms and perfect for young children
Stayed in May 2023
Reviewed: 11 May 2023
David
United KingdomBathroom needs some attention mould around shower seal
Lovely room
Stayed in May 2023
Reviewed: 10 May 2023
Carmel
United KingdomNothing
We stayed here the night before a wedding. Arrived quite late and was starving, they don’t do food but recommended some takeaways nearby as we didn’t want to go out. Takeaway arrived as we were out getting cash and the landlord sorted it all out, gave us a call to direct us to the nearest cash point, brought plates and cutlery to the room. Service was more than 10/10 such a nice friendly place. Went downstairs for some drinks. The place was packed on a Wednesday which I think says a lot. The landlord was very excited about his Guineas printing machine that you could have any photo printed on. Obviously we have it a try! My partner said the Guinness was perfect and there was a great atmosphere.
Stayed in February 2023
Reviewed: 8 May 2023
Amy
United KingdomBit loud until about midnight, but to be expected as it's above a pub. We understood from the listing that there was parking, but on street parking was restricted so we had to park round the corner.
We had a really fantastic stay, the quality of the accommodation really exceeded my expectations for the price. Super comfy bed. High quality sheets. Nice decor and furnishings. Friendly staff. Good tea and coffee facilities in the room. Leek was also a lovely market town that we are keen to visit again. We came as it's close to Alton towers, but there is so much more to see in the area.
Stayed in May 2023
Reviewed: 8 May 2023
Catherine
United KingdomLarge comfortable room with full ensuite facilities. Lovely antique furniture, coffee/tea making facilities and fresh milk in the fridge! Private access to the lovely pub below.
Stayed in May 2023
Reviewed: 5 May 2023
Flissbabes
United KingdomLittle bit of mould seen round shower Stairs to rooms extremely steep!
Comfy bed Great tea and coffee facilities Good location
Stayed in May 2023
Reviewed: 2 May 2023
Judith
United KingdomEverything was fine
Central location, friendly welcoming pub, helpful staff. Good Indian restaurant nearby.
Stayed in April 2023
Reviewed: 29 April 2023
Mckinlay
United KingdomNothing
Very welcoming straight to the point staff
Stayed in April 2023
Reviewed: 28 April 2023
Teulon
United KingdomThey don't do breakfast but with only 4 rooms, understandable.
Clean and very quiet. Ideal location in Leek.
Stayed in April 2023
Reviewed: 27 April 2023
Kerry
United KingdomNext to the police station haha
Very good location . Great staff very clean nice rooms. The mini fridge with the little bottle of milk for the morning was great!
Stayed in April 2023
Reviewed: 21 April 2023
Maralyn
United Kingdomthis was our 2nd stay. parking (in Leek generally) was a nightmare and the pub operated till later than expected (1am, 12pm and 11.45pm on. Sunday)
clean, comfortable and in a great location
Stayed in April 2023
Reviewed: 19 April 2023
Joshua
United KingdomWould have been a bit better if we could have had an earlier check in. We appreciate it was a quick turn around, however we needed to get ready for a wedding and were slightly rushed.
The bed was really comfortable, the room was clean and the supply of milk for morning coffee was an excellent touch. It was a 2-minute walk into Leek town centre as well which was excellent.
Stayed in April 2023
Reviewed: 12 April 2023
Claire
United KingdomShower head attachment was broken but that's a minor issue.
Lovely comfortable room, nicely furnished and decorated. The lady in the bar that checked us in was very welcoming and friendly. Great location, central and easy walking distance for local amenities.
Stayed in April 2023
Reviewed: 12 April 2023
Matthew
United Kingdomno issues
nicely done out and clean
Stayed in February 2023
Reviewed: 11 April 2023
Mary
United KingdomThe size of the bedroom was on the small side. My husband is 6'5" and it was a bit of a squeeze. Also the stairs up to the room are very steep.
We liked the fairly central but quiet location and the pub itself. We also liked the staff who were very friendly and helpful. We also liked being able to park right outside the property with no parking charges,
Stayed in April 2023
Reviewed: 7 April 2023
Jason
United KingdomGreat Friendly pub, and bedrooms have 24 hour access at side of the building
Stayed in April 2023
Reviewed: 4 April 2023
Claire
United KingdomNothing really, our room was the smallest but we were only staying for one night and super comfy
The staff were extremely helpful and friendly, it was a great location and had separate entrance than the pub. Our room was clean, nicely furnished with modern and antique furniture. The bed was comfy, I loved the fresh milk in the fridge with plenty of coffee & tea bags. The best bonus was a cosy bar buzzing with locals on a Friday tea time with a selection of great beers - craft. It was perfect.
Stayed in April 2023
Reviewed: 1 April 2023
Esther
United KingdomGreat hospitality from Kyle & Guy. Our room was light, airy, spacious and clean. I booked one of the deluxe bedrooms, and we weren't disappointed. Our room faced the church, by the road. The bedlinen was soft and luxurious and the mattress was so comfy. We slept like logs! Would definitely return.
Stayed in April 2023
Reviewed: 28 March 2023
Gillian
United KingdomThere was a warm welcome when I arrived, the room was very comfortable, spotlessly clean and individually furnished. There was a window I could open and the heating was effective and I was able to regulate it easily.
Stayed in March 2023
Reviewed: 25 March 2023
Lou
United KingdomLovely room, great location
Stayed in March 2023
Reviewed: 25 March 2023
Peter
United KingdomWell located. Easy booking with key code entry. Polite staff and newly decorated room. Could not ask for anything more. Great stay thank you.
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content