1-9 Gilbert Road Mews House B-E, Cambridge, CB4 3NX, United Kingdom
#36 of 209 Holiday rentals in Cambridge
Guests' ChoiceBased on 57 apartment reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
8.8
Facilities
9.2
Staff
8.7
Value for money
9.0
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 27 August 2024
Joanna
United KingdomUnfortunately, we had issues locking our front door, which caused us to have a few concerns about the safety of our contents. We are very grateful for the reception team who helped us in resolving the issue - The maintenance team was able to fix the door lock in the morning. We weren't provided with any dishwasher tablets or washing up liquid which would have been really useful - and things such as a tea towel, and a few extra bits of cutlery cups etc would have come in handy.
We were really impressed with the stylish design of the house and were excited by the modern technological systems that were used throughout the house to control the temperature/music/etc. We found the house to be very clean and comfortable. We were also very grateful for the reception team who helped us with our concerns and requests throughout our stay.
Stayed in August 2024
Reviewed: 4 June 2024
Flavia
Czech RepublicI wish we could have gotten at lest two keys, as we were a group of friends and we were not always together. We were provided only one key and the option to leave it at reception, but having more keys is just more comfortable since the house is in the back of the hotel and you need a detour to go to reception. The AC/heating system seemed super complicated, it was set on 26 degrees for some reason and we had a hard time figuring out how to set it lower. We tried multiple times, it looked like it worked, and then just went back to 26. It was really hot in the apartment, and we had to open the windows a lot. They provided detergent for the washing machine but no dishwasher pills for the dishwasher. There was a liquid detergent for washing dishes manually but no sponge/brush. They could have also provided extra garbage bags, and better sorting trash insturctions. As we are not local we were unsure how to sort the trash.
The house was great, clean, comfortable, exactly as pictured! Loved the ammount of bathrooms. The terrace was great as well. Loved the bathrobes and the toiletries provided. Giant TV that allowed casting ot it was great for the living room.
Stayed in June 2024
Reviewed: 3 June 2024
Daniella
United KingdomWe were not able to check in until 20 mins after so were waiting outside for a while When leaving we found the staff in the hotel rude, we were not given the residents rate for parking after being told on the phone we would The staff at the hotel may not be the same as the ones who run the house but they were not helpful at all The staff at check in were lovely and couldn't do enough for us
The house was beautiful with all mod cons. Perfect for what we needed with great communal space and beautiful bedrooms and bathrooms The decor was gorgeous and the technology was great. Underfloor heating, speakers and light sensors in the bathrooms
Stayed in June 2024
Reviewed: 30 May 2024
Ira
United KingdomLimited and expensive parking. Limited kitchen equipment.
Lots of space with 3 bathrooms - outside space and balcony. Cleanliness.
Stayed in May 2024
Reviewed: 18 May 2024
Yousef
IsraelIt's a three-story home, so keep that in mind when planning for your luggage.
Super modern place, super clean, beautiful exactly what you see in the pictures and much more! Every room has it's own private bathroom which makes it just perfect!
Stayed in May 2024
Reviewed: 30 December 2023
Allen
Belgium1 - smoke alarms with very bright green lights positioned right over beds do not make for a good night’s sleep 2 - impossible to turn off air conditioning / heating system, which is noisy. Also impossibly complex system for managing temperature by room, even the staff do not understand it. Simple on/off would be better. 3 - you have to be really careful with the parking. You can only park one car in front of your house. More risks a fine. But you can in fact park in the residential area across the road very cheaply.
New. Modern. Clean. Spacious. Close enough to walk into Cambridge. Staff come immediately to fix any problem or question. Really excellent for a family to meet up.
Stayed in December 2023
Reviewed: 19 September 2023
Suzanne
IrelandThe walk to the town was just a little too far.
Location a bit out of the centre but walking distance. Hotel on the side of the road so not a luxury feel to the area but once inside the hotel it was lovely.
Stayed in June 2023
Reviewed: 9 July 2023
Joanne
JapanExcellent facilities, beautiful rooms, very comfortable, spotlessly clean, very friendly and helpful staff
Stayed in July 2023
Reviewed: 5 June 2023
Marie
IrelandDifficult to work the heating and air conditioning.
Great location. Short walk to the river and Jesus Green and lovely walk in to town. Beautiful house, exceptionally comfortable, spacious, quiet snd luxurious.
Stayed in June 2023
Reviewed: 3 May 2023
Hrefna
IcelandWonderful location and beautiful houses!
Stayed in May 2023
Reviewed: 2 March 2023
Emilie
NorwayGreat house, great location. Very helpful staff at the hotel. Fantastic stay.
Stayed in February 2023
Reviewed: 14 September 2022
Nisa
ThailandThe kitchen could be better equipped e.g. more pots and pans. Need some bowls as well. The staff was slow to respond to Booking.com messages.
The decoration and the smart house. However, a manual would help. It took at a while to figure it out. The staff at the hotel had no idea.
Stayed in September 2022
Reviewed: 12 July 2022
Peter
United StatesThe various light switches, temperature controls, door locks were excessively complicated to operate
Stayed in July 2022
Reviewed: 29 June 2022
Majid
Saudi ArabiaIt is secluded from the rest of hotel facilities, can't access the gym with keyfob. Only one key provided which is not convenient for families. No house keeping, though there are enough towels and toilet papers provided in all 4 bathrooms. Major issue with maintenance holes below the sinks virtually in all bathrooms, it is made with heavy tile fixed with glue i believe from a glue gun!!. One of them fell and injured my son's foot, luckily it was minor but I believe it can cause more harm. Told the reception about the incident, and they need to secure it.
The townhouse is exceptional, never seen such spaciousness and high building standards in England. Enjoyed the smart house facilities, great sound system and flat TVs all over the place. Fully equipped kitchen with laundry. Well designed backyard that my kids enjoyed alot. It is close to bus station that takes you to city center and 10 min walk to jesus park.
Stayed in June 2022
Reviewed: 28 June 2022
James
AustraliaNo problems
Very new, comfortable and well furnished property. Property is located within walking distance from Cambridge CBD. Very comfortable indeed.
Stayed in June 2022
Reviewed: 6 May 2022
Bijal
United KingdomIt would be better if the oven was clean. How and where to collect the key needs to improve. Check out time via Booking and info given in the accomodation differ. The booklet in the accommodation stated to call a number to return the key. On doing so, we were told to return the key to the hotel.
There was ample space. The area was quiet. Easy access to the heart of Camridge and shops. The accomodation was light and airy.
Stayed in April 2022
Reviewed: 5 May 2022
Rebecca
United Kingdomoccasionally within some tokens found it either too hot or too cold with limited knowledge of the heating/ cooling systems/ ability to switch off totally
Excellently furnished and spec’ed property! loved the top floor Master bedroom!
Stayed in May 2022
Reviewed: 2 May 2022
Rebecca
United Kingdomnothing!
absolutely beautiful hotel and the townhouses are incredible. lots of little touches which make a huge difference like the smart lighting, speakers and showers
Stayed in May 2022
Reviewed: 2 May 2022
Jerry
Netherlandsthe only problem we had was that there was no one to show us around, and it wasn’t clear where to pick up keys etc. Hotel staff were helpful, but completely unknowledgeable about the houses.
this is by far the best price I’ve ever had to pay for 3 rooms plus living room and kitchen. it’s absolutely wonderful !!
Stayed in April 2022
Reviewed: 25 April 2022
Hilary
United KingdomDecor was a bit dark, difficulty working the lighting system
Self catering - privacy - location
Stayed in April 2022
Reviewed: 18 April 2022
Andrew
United Kingdomit was excellent. the location was grand. it was all we could have asked for.
Stayed in April 2022
Reviewed: 4 April 2022
Ruth
United KingdomThe fact you are told you can check in at 3 pm … but it is 4 pm the earliest .. so we had to find somewhere to park cars ! Only 1 parking space allocated ( property sleeps 6 ) so 2 nd car had to park in Hotel car park at charge of £21 per day ( that is a discounted price !! Which is still a lot to add to your stay ) I think this should be made clearer .
Location. Accommodation was exceptional … spacious …central to city .
Stayed in April 2022
Reviewed: 15 March 2022
Faith
United KingdomThe smart technology for the lighting and heating was a bit tricky to work. We didn't have a big enough frying pan so we asked at Reception and housekeeping had it delivered to our door in minutes. I wish we'd asked sooner as we didn't have enough glasses (plenty of wine glasses though!) and I'm sure they would have been delivered too, so just ask. The showers are really lovely but the drains were a bit blocked - we mentioned this on check out so I'm sure they will be fixed immediately. I wouldn't let any of this put you off at all as it is a beautiful house.
The house is delightful. There are three floors and the top floor bedroom is really lovely. It is a very big room so if you are drawing straws, make sure you get that one! The house suited our family perfectly. It is very tastefully decorated. We had a fabulous stay and would highly recommend it. We would definitely go back (our son lives in Cambridge). Being right by the hotel is an added bonus so you can pop over for a drink and nibbles or a game of pool. You can use the pool etc for £10 per day. Excellent find!
Stayed in March 2022
Reviewed: 16 February 2022
Karen
NetherlandsOnly negative was that we couldn’t check in until after 4, but booking.com listed check-in time as 3. They did allow us to checkout an hour later however .
Stayed in February 2022
Showing 1 – 25
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