Some staff at breakfast were a little impatient with our queries. A lot of dogs at the hotel , all were very well behaved, but there just seemed a lot. Obviously for dog owners a great place, but for others maybe a bit daunting.

The location & historic building. The room allocated was a little small and dark , so we asked for a twin bedroom, for an extra charge it was very nice indeed.

Stayed in May 2024

I was on the second floor, room 226 and found it most inconvenient to traverse steps up and down to get to the room. I am 76 years old and not sprightly any more.

Great location.

Stayed in June 2024

Noisy from kitchen vent. View over car park. Hard beds. No ventilation - no A/C - really wouldn't want to stay Noise and stuffiness : sort of ignored when mentioned : no apology no alternative offered. Disappointed with my stay next time I am in Ludlow will be seeking somewhere else. To stay and to eat. That lovely old frontage flatters to deceive especially at what I would consider a high price for just a room with a view of two car parks.

Nice frontage, good breakfast. Clean. Nice bathroom. Onsite parking good despite tight entry / exit. Dinner, lamb shank very good - but really a bit pricey.

Stayed in June 2024

The price of breakfast was expensive

The hotel was excellent

Stayed in June 2024

Great location. Parked car in the nearby carpark and 2 min walk to hotel. Lovely room in a querky hotel.

Stayed in April 2024

Lovely old building

Stayed in June 2024

Wish we could stay longer.

Stayed in June 2024

It was a long and winding journey to our room.

It was a very old and interesting building. Situated at the top of the street and convenient for walking around. Ludlow was a great town to visit.

Stayed in June 2024

A negative was the amount of laundry bags, hoover & general cleaning materials left outside our room almost throughout our stay.

The location is just spot on. Room was good size and although overlooking road it was quiet with the secondary double glazing.

Stayed in May 2024

Paying £7.50 for parking overnight in yard

Excellent location

Stayed in June 2024

Nothing

Wonderful historic building

Stayed in June 2024

Drinks selection poor

Lovely old building in a central location with modern facilities

Stayed in June 2024

Nice old place. Bit quirky.

Stayed in June 2024

Breakfast service was slow, ponderous, with no explanation of any issues or apologies for delays.

Room was amazing. Spacious, comfortable and clean.

Stayed in June 2024

Fabulous "junior suite" (151). Obviously recently refurbished. Huge room with large bathroom with shower, bath and twin sinks. We understand a lot of money has been spent on the place. Great staff as always. Will try to use there when we are in the area

Stayed in June 2024

Breakfast on the first morning was fabulous, great selection, very good service without fault. Breakfast on the second morning was dreadful, lack of staff, lack of offerings on the continental bar. Waited fir 30mins for coffee to arrived by which point we'd given up! Spoke to reception who apologised and gave an explanation and refunded our breakfasts for our whole stay. It was poor and we were disappointed, but in fairness to the receptionist it was rectified in a professional manner and because of this, we would return to the hotel if in Ludlow again.

Great location very comfortable lounge area, staff very pleasant & welcoming. Room clean and with very good facilities.

Stayed in May 2024

One room it was not possible to close the window even with the help of staff. This made the room cold and noisy.

Central location. Historic building.

Stayed in June 2024

We had a standard room which was very small with not much storage space. Could have done with a little tlc. With that said we were only there for 2 nights so it wasn't really a problem. Large shower room was great.

We thought the staff were amazing. Very friendly and welcoming. The food and service in the restaurant was excellent. Perfect central location to explore Ludlow. Parking great! Well worth paying for.

Stayed in June 2024

I was a little disappointed that we had to pay for parking considering the price of a room for the night and it was a private car park that is park of the hotel.

I loved the character of the building and the facilities within the room were very good. The level of service we received was excellent from the staff.

Stayed in June 2024

The only fault I can think of is the lack of parking, but there's plenty nearby.

Beautiful old building in a beautiful town

Stayed in June 2024

Breakfast was an extra cost and could have been slightly larger

Excellent spacious rooms

Stayed in June 2024

Would like a better bar snack menu although staff were very accommodating with requests

Lovely hotel upgraded sympathetically. Nice welcome and staff helpful

Stayed in May 2024

We reported a fault with bedside light which wasn't repaired. It was a bit cold in the bedroom but we couldn't put the heating on.

Good food for dinner and breakfast. Availability of car parking and lift. Location close to Ludlow centre. Very helpful staff. Room kept clean and tidy each day.

Stayed in June 2024

Cooked breakfast was on the small side and later breakfast bookings were rushed

Room was excellent - good size and well kept

Stayed in May 2024