Cromer Road, West Runton, Cromer, NR27 9QA, United Kingdom
#5 of 9 hotels in Cromer
Guests' ChoiceBased on 1334 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 June 2024
Elizabeth
United KingdomOnly downer was the pressure in shower. Very poor, you didn't know if you were having a hot or cold shower. Room was lovely. 2 windows over looking sea.
Breakfast was great. You could have anything you fancied really. We had dinner both nights at hotel and the buffet was exceptional. Very good value for money Staff were very friendly and helpful. Would definitely go back if we had same room.
Stayed in May 2024
Reviewed: 7 June 2024
Cheryl
United KingdomWe had to leave!
A lovely hotel in a scenic and quiet area. The staff were extremely friendly and accommodating. Love my walking trails and the breakfast was very delicious.
Stayed in June 2024
Reviewed: 7 June 2024
Valerie
United KingdomThe only disappointment was our room (no.7)- although it had everything, it was dated and the en suite was really in need of upgrading so I didnt feel it was worth the money we had paid. The double glazing had blown on the window and one side did not close properly causing a draft and noise from the traffic.
Great location lovely surroundings/ restaurant and bar and outside area nice / super breakfast
Stayed in June 2024
Reviewed: 4 June 2024
Scott
United KingdomVery spacious rooms and friendly staff.
Stayed in June 2024
Reviewed: 31 May 2024
Jack
United KingdomNothing
Nice place east to find and plenty of parking
Stayed in May 2024
Reviewed: 31 May 2024
Penny
United KingdomThe view from our room 🥰
Stayed in May 2024
Reviewed: 28 May 2024
Susan
United KingdomExcellent breakfast,Evening menu good including daily carvery.
Stayed in May 2024
Reviewed: 28 May 2024
Lisa
United KingdomOnly negatives are how noisy it was in our room. We wanted an early night but the live music was very loud & walls very thin so heard a lot of noise from corridors & rooms too. The shower was a disappointment, absolutely no power to it. Other than that our stay was good.
Hotel is in a great location especially for our planned trips to Sheringham & Cromer... The hotel is right inbetween just a few minutes drive from each. We ate in the restaurant & had the carvery which was really delicious & worth every penny. We also had a wonderful breakfast which was included in the price. Staff helpful & friendly so big thumbs up on all those points.
Stayed in May 2024
Reviewed: 18 May 2024
Petra
United KingdomWalls in room were a bit thin
Good breakfast exceptionally welcoming and friendly staff , very clean room and bathroom , close to coastal walk - parking available at site , lovely Terrasse to sit and enjoy the view to the sea and lovely wine
Stayed in May 2024
Reviewed: 16 May 2024
Lindsey
United KingdomNeeded black out blinds. Couldn’t take dog in restaurant so couldn’t help myself to any breakfast items which were self serve. A lady did bring me coffee but it was cold by the time I got my full English, didn’t get any toast and couldn’t find anyone to help me!
Nice situation
Stayed in May 2024
Reviewed: 15 May 2024
N
NetherlandsBreakfast was rather poorly manage, perhaps a fresh bread from local bakkery wouldnt cost much, we got a dried bread selection of two ( brown or white ) & such a shame the hotel didnt provide a map / guidance on how to get on the beach just right behind their hotel, we had asked the waitress but she didnt even know how....
Just a 5 minutes drive from Sheringham where we went for an old steam train ride, great things this hotel have their own parking space which rather spacey. Their restaurant did served a wonderful roast menu as they promised on their side walls
Stayed in May 2024
Reviewed: 14 May 2024
Jo
United KingdomThe only very minor thing was the stool was too low at the dressing table.
The Breakfast was fabulous and staff very helpful. We could see the sea from the room which I loved. Ate in restaurant in evening and carvery was amazing
Stayed in May 2024
Reviewed: 12 May 2024
Christine
United KingdomThe plumbing seemed to be in need of update. The water in the shower was difficult to control. It was either extremely hot or very cold.
Location. Staff very helpful and friendly. Food very good.
Stayed in May 2024
Reviewed: 10 May 2024
Colin
United KingdomThe Shower
Great breakfast
Stayed in May 2024
Reviewed: 9 May 2024
Amy
United KingdomRoom 10 nicely decorated but needs black out blinds very thin curtains, exterior lights shone through at night. Excessive noise from hand dryers in toilets below. The bathroom is very tired with disability rails and disability chair not very inviting although everything was in good working order. Evening meals good but took 2 hours to come, evening manager very rude but food not charged for as good will.
Great location, beautiful views, bedrooms comfortable and clean, breakfast staff and food excellent. The refurbishments so far are really good.
Stayed in May 2024
Reviewed: 8 May 2024
Louise
United KingdomBathroom a little tired looking. A dressing table and mirror would have been good. Also a little noisy at times… possibly the plumbing?!
Great location and lots of parking. The bed was huge and very comfy. Breakfast was delicious.
Stayed in May 2024
Reviewed: 8 May 2024
Steve
United KingdomStaff were helpful and very friendly. Hotel breakfast was great too
Stayed in May 2024
Reviewed: 8 May 2024
Francesca
United KingdomA little more choice on the continental breakfast and better bread but I am being picky!
Lovely Hotel, far nicer inside than the building leads you to believe. Stunning sea view downstairs. Really lovely staff, nothing too much trouble. We had a simple but tasty meal in the evening. Good prices for drinks and food. Bedroom and bathroom great!
Stayed in May 2024
Reviewed: 7 May 2024
Arnaud
United KingdomThe staff is extremely nice, room very comfortable and clean. Great stay!! We will come back!
Stayed in May 2024
Reviewed: 1 May 2024
Steve
United KingdomShingle Car Park was a bit of a challenge on a motorbike. Bathroom was a bit small but adequate as there was only me staying.
Good Food, nice hotel. Great View
Stayed in April 2024
Reviewed: 28 April 2024
Lucy
United KingdomLovely stay at this hotel. Great location, lovely food and very friendly staff.
Stayed in April 2024
Reviewed: 28 April 2024
Darren
United KingdomSlow water pressure in shower and basin taps but managable
Amazing location. Short walk to coast walks. Great breakfast menu and evening meal choices. Helpful friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Wendy
United KingdomOur room was a bit tired,could have done with a bit of a refurb (compared to downstairs areas)curtains could have been thicker.
Good location to visit other places,close to beach,bar and restaurant furnishings were lovely,plenty of parking,within walking distance of amenities,every where nice and clean,staff all friendly,especially the lady in the restaurant,she was lovely ☺️
Stayed in April 2024
Reviewed: 25 April 2024
David
United KingdomClean and comfortable, excellent breakfast.
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content