Nice hotel.

Stayed in November 2024

Not enough items on the tea tray. Only 2 teabags and 2 pots of milk! Hardly any sugar either. A nice tea tray makes all the difference to a stay. We like a cuppa before bed & at least 2 in the morning to get going! No hairdryer in the room.

Lovely comfortable bed with crisp sheets and lovely pillows. Great location for town and beautiful being next to the river. Free parking Nice big clean shower and bathroom.

Stayed in November 2024

When we arrived the direction to the reception was not easily noticeable, which made us a little uneasy with all the construction around. Although the room was clean, the walk in shower let down the stay. The power of the shower was non existent and when we tried to call for further pillows no staff were present on the Saturday night either in person or by phone.

Location was perfect for our weekend

Stayed in November 2024

The shower was temperamental cold or too hot. Sausages were not to our taste at breakfast, also the fried eggs were hard...but lovely bread.

Loved the comfortable bed and the location of the hotel.

Stayed in October 2024

Pillows not very soft.

Location close to town centre.

Stayed in October 2024

Still being refurbished and heating didn’t work in the room. They did supply 1 small radiator they had from reception. The following morning the heating came on. The receptionist said it was probably fixed in the morning because the maintenance chap doesn’t work Mondays. I do hope there is no major problems in the future on a Monday!

Location

Stayed in October 2024

Sadly because of the recent flooding the big car park was unavailable which made parking quite tricky.

Lovely setting looking out from the breakfast restaurant room. No stairs – all very easy and accessible

Stayed in October 2024

Looks a bit run down.

Clean legal and decent.

Stayed in October 2024

I booked a room for my parents and they were put in a lovely room that looked newly renovated and was very quiet. The staff were lovely and they enjoyed their breakfast in the morning.

Stayed in October 2024

No hot water

Clean room

Stayed in October 2024

Firstly there was no hot water in our room, but staff upgraded us to a different building where hot water was working

Great location right next to the great river Ouse, spacious and clean rooms and comfortable bed. Friendly staff, very responsive and fixed problems very quickly

Stayed in October 2024

the staff were fantastic espiecialy the man in reception who said he was from Africa was so helpful he found us a downstairs room as my husband cant manage stairs anymore. the only complaint i had was breakfast very overpriced and bacon etc had been there a very long time and mostly over cooked or cold not good.

Stayed in October 2024

The man at reception is a joy and a credit to the property; such a warm and welcoming check-in. Great little hotel in perfect location for visiting the Cambridgeshire area. Room was clean, comfortable and well-equipped

Stayed in September 2024

Hotel is tired. There are plans to upgrade parts of the hotel. Breakfast was poor quality and expensive, at £10, for what was available.

Room was comfortable

Stayed in September 2024

There was no restaurant as there was a refurbishment going on this was not stated on the website when we booked .

We loved the location the room was very clean and comfortable. The staff were very polite and helpful .

Stayed in September 2024

As mentioned it is being renovated. The exterior was a bit shabby as was the car park. We knew that when we booked so it didn’t spoil our stay.

I thought the position was excellent. I loved eating breakfast while having the view across the field. Hopefully the renovation work currently in progress will include the exterior and allow the main river frontage to be used.

Stayed in September 2024

Noise from street

Good location

Stayed in September 2024

Work is on going However what has been achieved is amazing. 2nd stay will go again.

Deluxe room. Stunning, clean, great view

Stayed in September 2024

Look of hotel, from outside it looked closed and derelict, not as per website. Hotel only partially open due to previous being used to house refugees, not stated when booking. Room was not one I booked as hotel going thru refurbishment, not made aware Felt at present NOT value for money, SHAME, was looking forward to it. Room otherwise clean and good

Room and partial view

Stayed in September 2024

Comfortable bed, the size of the room, views from my room.

Service! We were welcomed in the reception by Seetsa. What a lovely, warm and yet professional welcome it was. If it wasn’t for Seetsa I would give this hotel much lower rating. He went above and beyond to help. Seetsa is so professional and polite and his attention to detail is exceptional. That’s what we need in this country, especially in hospitality industry- professionalism with some personal touch and lovely manners. Thank you for everything, Seetsa!

Stayed in September 2024

Ideal location, friendly staff. Rooms good.

Stayed in September 2024

Breakfast dry, poor quality for price, we was down for breakfast at 7.00, so should have been fresh

Nice location, comfortable beds

Stayed in September 2024

Was not very clean

The location is fantastic, but the hotel needs a good clean.

Stayed in August 2024

Room was clean but smelt musky like pets had stayed in there Room was on the road and noisy with people walking past close to the window. I had previously contacted the hotel by email regarding the free upgrade offered if we booked direct and was advised there were no upgrades to twin rooms so decided against cancelling and rebooking. When we arrived was offered an upgrade to the room for £25 as apparently there are better twin rooms but we declined! The hotel seemed to be fairly empty so if they had a better room why not just let us have one anyway. We stay in the area quite regularly so always looking at places to stay but this could have been better.

Location near town and marina Room was comfortable for one night

Stayed in September 2024