Matford, Exeter, EX2 8XU, United Kingdom
#15 of 30 hotels in Exeter
Guests' ChoiceBased on 1785 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.4
Staff
9.0
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 22 June 2024
Sonia
United KingdomRoom didn’t smell particularly fresh and we found some long strands of hair in the bathroom. Access from the hotel to the restaurant difficult for disabled.
Stayed here for one night with family as a stop over. Have stayed here before. Hotel easy to find with plenty of parking. Staff very helpful. Rooms comfortable with a wonderful walk-in shower! Tea and coffee making facilities and toiletries. Food served in the Brasserie is excellent. Free wi-fi with very good connection. Overall, a very comfortable night and will certainly stay again.
Stayed in June 2024
Reviewed: 22 June 2024
Kevin
United KingdomOnly downside is noise from main rd if you stay in the front of the building despite good double glazing we have syaed many times in this hotel and keep forgetting to request quieter room at the back
Hotel ideally situated for us just off motorway and about 15min from centre of Exeter hotel clean and comfortable nice breakfast pleasant staff good for parking almost right outside your room
Stayed in June 2024
Reviewed: 21 June 2024
Carole
United KingdomSee above....
Food was good, as was the location of the hotel. Sadly we had room at the front with lots of traffic noise. The hairdryer didn't work & restaurant menus in our room were way out of date!! Both of these I mentioned to the receptionist on departure.
Stayed in June 2024
Reviewed: 16 June 2024
John
United KingdomOnce booked, there was no flexibility. I would've liked to have changed from 5 to 4 nights, but corporate greed wouldn't allow it.
Nice hotel and room.
Stayed in June 2024
Reviewed: 12 June 2024
Lynne
United KingdomNothing really
Convenient location, use of gym, quiet, plenty of parking, comfy, good breakfast, staff friendly, staff dealt quickly with issue we had with first room and where able to move us
Stayed in June 2024
Reviewed: 5 June 2024
Roger
AustraliaLack of lifts and changing floor levels
Excellent breakfast and carvery in the restaurant
Stayed in June 2024
Reviewed: 3 June 2024
Liam
United KingdomExpensive drinks at the bar
Very clean
Stayed in June 2024
Reviewed: 3 June 2024
Matthew
United KingdomThird stay this year and doesn't disappoint. Used regularly within the whole business for a base and will stay again later in the year.
Stayed in April 2024
Reviewed: 3 June 2024
Robert
United KingdomVery helpful staff good room handy parking nice food
Stayed in May 2024
Reviewed: 2 June 2024
Peter
United KingdomNo lift
Friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Kim
United KingdomIf you are disabled it is hard to access the restaurant, ok for me but not my parents
The food was,very good and staff very professional.
Stayed in May 2024
Reviewed: 26 May 2024
Oenone
United Kingdomnoisy extractor fan
very comfortable bed
Stayed in May 2024
Reviewed: 26 May 2024
James
United KingdomReally small complaint, because the hotel is really good, bread at breakfast was pretty tasteless. Will have pastries next time!
Pleasantly surprised on arrival, smart clean hotel, room was upto to date and had modern appliances, nice bed, all well presented. Breakfast was substantial and plenty of choice. Great hotel for us on a short break.
Stayed in May 2024
Reviewed: 23 May 2024
Karen
FranceThe room could have done with a deep clean. There were bits of black stuff around the bathroom seals and splashy tea stains on the walls near the bin.
We had a room at the back so we had a peaceful night. Comfy bed with nice bedding and towels. We’ve stayed here before as it’s convenient for visiting family in Exeter. East parking, friendly staff and a good breakfast.
Stayed in April 2024
Reviewed: 20 May 2024
Denise
United KingdomExcellent evening meal and breakfast.
Stayed in May 2024
Reviewed: 18 May 2024
Adrian
United KingdomAll OK
All good
Stayed in May 2024
Reviewed: 11 May 2024
Virginia
United KingdomThe bed was a little hard for my liking. But everything else was good.
Good location for a stop off on our way to Cornwall. Nice and clean, nice room.
Stayed in May 2024
Reviewed: 30 April 2024
Michael
AustraliaBed a bit small.
Great staff, very helpful and friendly. Carriages Restaurant was a winner. Very good value for money. Location excellent.
Stayed in April 2024
Reviewed: 28 April 2024
Sean
United KingdomThe external roadworks extended all night so my chance of getting a restful night were non - existent. Could have been offered ear plugs or a different room? Otherwise other parts of the hotel were excellent. The bars and breakfst areas notably.
They have roadworks going on adjacent to the hotel. My room was facing those roadworks. So, not conducive to a relaxed stay and or sleep.
Stayed in April 2024
Reviewed: 24 April 2024
Alex
United KingdomNeeds some attention cleaning. Staining and dirt in corners of bathroom. Menus a bit basic
Good position. Nice people.
Stayed in April 2024
Reviewed: 22 April 2024
Alan
United KingdomNothing
Clean. Good shower. Good location
Stayed in April 2024
Reviewed: 22 April 2024
Pauline
United KingdomHandy location.
Stayed in April 2024
Reviewed: 20 April 2024
Paul
United Kingdomno
Shower was not great in room 217, but only minor
Stayed in April 2024
Reviewed: 16 April 2024
Ann
United KingdomBreakfast was really good
Stayed in March 2024
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