52 London Road, Hindhead, GU26 6AG, United Kingdom
#3 of 3 hotels in Hindhead
Guests' ChoiceBased on 1001 hotel reviews
6.4Cleanliness
6.8
Comfort
7.1
Location
8.4
Facilities
6.4
Staff
8.5
Value for money
6.9
Free WiFi
7.6
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End of dialog contentReviewed: 6 June 2024
Diane
United KingdomAlthough the room was clean it smelt stale and like somebody had been smoking in it. The public areas were dated and in need of a refurb. There was no choice of cereals at breakfast and I didn't realise you could get orange juice until day two as it had to be ordered with breakfast.
The staff were lovely and helpful. The bed was comfortable and the room was clean. Good selection of tea and coffee. Food at breakfast was good.
Stayed in June 2024
Reviewed: 30 May 2024
Josette
GermanyThe Carpet and the smell in the corridors
Room, Bed ok, Breakfast could be more fresh tomatoes cucumber
Stayed in May 2024
Reviewed: 27 May 2024
Callaghan
United KingdomVery shabby decor. It was Sunday when we arrived & we were told no food served after 4 pm. We were told breakfast was served at 7 am but when we turned up we were told (with no apology) that it was not served until 8 am. I asked for fresh milk for tea in the room and was given a glass of long life milk. It’s a beautiful building but in desperate need of renovation. The rate was very reasonable though.
Very near our cycle route (King Alfred’s Way). Comfy bed. Lovely hot bath after cycling. We had a hose to clean our bikes and we could store bikes indoors.
Stayed in May 2024
Reviewed: 27 May 2024
John
United KingdomThe bar and dining areas were in good order but unfortunately the rooms were tired and need a refurbish.
Location worked for us. The staff were great and helpful, breakfast was good.
Stayed in May 2024
Reviewed: 24 May 2024
Bruce
United Kingdomjust the food
Didn't have breakfast, dinner was bit rich food for me room was lovely could have done with lick of paint bed was comfortable telly could have been a bit bigger
Stayed in April 2024
Reviewed: 24 May 2024
Alan
United KingdomStayed in room 203, room tired but ok apart from only 4 channels on the tv even after re-tuning, smell of damp in corridors.
Close to where I was working
Stayed in May 2024
Reviewed: 9 May 2024
Philip
United KingdomThe rooms are tired but clean and the bed comfortable… don’t go expecting 5 star luxury…
Breakfast was super, the evening meal was also excellent and the staff attentive and helpful. The beer is also good.
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
FranceThe furniture in the bedroom and the decorations and fittings in the bathroom.
The location, the staff, the breakfast, the decoration and furnishings of the bar and restaurant areas.
Stayed in May 2024
Reviewed: 6 May 2024
James
United KingdomBreakfast waitress was friendly and helpful but having to do too many other jobs. Breakfast was beautifully cooked but took nearly half an hour to arrive and sufficient toast and any coffee at all did not arrive before we had to leave to meet a deadline. Booking.com breakfast price was given as £8.50, but despite the missing toast and coffee, we were charged £12.50.
Friendly helpful staff, despite being far from newly installed everything was clean and worked. Typical everyday English country hotel such as I have stayed in many times in the last 80 years. And a view of the beautiful Devil's Punchbowl.
Stayed in May 2024
Reviewed: 5 May 2024
Nikki
United KingdomIts very dated needs new carpets throughout, the rooms could do with painting and new carpets, in the bathroom the towel rail was rusty, there was mould on the ceiling. Hair in the bath plug hole.
Nice location, The beds were comfortable, rooms are basic, we were going to a wedding close by the staff let us check in earlier so we could get ready there before the wedding. The staff were friendly and helpful, the restaurant was lovely and decorated nicely, breakfast was nice
Stayed in May 2024
Reviewed: 27 April 2024
Darren
United KingdomIt looked a bit tired
Availability and location
Stayed in April 2024
Reviewed: 21 April 2024
Brigitte
United KingdomStale smell in room and bathroom
Big comfy bed, many spaces in the car park
Stayed in April 2024
Reviewed: 18 April 2024
Traceyac1
United KingdomAlthough the bar, restaurant and hotel reception areas appear to have been recently refurbished and look great, unfortunately the hotel side hasn't and doesn't! As soon as you walk through some double doors from restaurant side into corridor to rooms, it smells musty, there's stained carpet and the decor is really dated and tired and in dire need of refurbishment. Whether that's a plan for the future..not sure..but it certainly needs to be! The furniture in the room was very old and beaten up with lots of chips and scratches etc. There was a shelf for kettle and tea making which had 'bubbled' and peeled off veneer, a curtain was hanging off rail on one end, only one tie back. Windows were insecure with window closure part with a screw missing and handle with no notch in frame to go into, so wasn't locked properly. Bathroom was again old and tired with mould on ceiling and around toilet. Maybe this is all reflected in price but I expected it to be better.
In a great location opposite the Devil's Punchbowl and very quiet at night. Easy to get to as near to A3. Clean sheets and towels and bathroom was clean. Shower was good. Reasonable price compared to other hotels in area. Nicely refurbished reception , bar and restaurant areas.
Stayed in April 2024
Reviewed: 17 April 2024
James
United KingdomIt isn't that I didn't really dislike anything. The place is a little old i.e the decor could do with being updated and it could be a little cleaner. But all in all it was alright.
Location was good, staff were friendly and the breakfast was excellent.
Stayed in April 2024
Reviewed: 17 April 2024
Tracy
United KingdomThe cleanliness of the public areas wasn't great especially the walk ways to the bedrooms needed a good hoover. The bathroom wasn't great and we didn't have any towels in our room.
Breakfast was very good. Would have liked to see on the menu what the continental breakfast consist of. Bed was comfortable the décor definitely needs updating.
Stayed in April 2024
Reviewed: 16 April 2024
Kay
United KingdomVery dated. The rooms and bathroom in particular are in dire need of a refurb. Bathroom mouldy and the shower trickled. The bed and towels were clean but the walls had lots of scuffs and the room could do with a good clean.
The bed was comfortable and clean. The breakfast was good, although no choice of cereal, yogurts and juices. Closest hotel to our family get together.
Stayed in April 2024
Reviewed: 14 April 2024
Nikki
United KingdomNot very clean. Very outdated. Room smelled liked cigarettes
Location and pub lovely
Stayed in April 2024
Reviewed: 11 April 2024
Amanda
United KingdomThe food was expensive for what it was. The rooms were clean and comfy but dated and in need of an upgrade. My night was disturbed by drunks banging on the door at 2am. The locals in the bar were loud and drunk.
The location was great. Having a bar and restaurant onsite was perfect.
Stayed in March 2024
Reviewed: 9 April 2024
Sue
United KingdomThe room could have done with a deep clean. There has obviously been a damp problem on the bathroom floor as it was patched up with a piece of plywood which creaked and bent everytime you stood on it, as it was in front of toilet you could not help but stand on it !Would have been nice if there was a teaspoon to stir tea/coffee and also a hairdryer. The room is in dire need of a re-furb.
Comfortable bed, nice quiet hotel, good location for my trip
Stayed in April 2024
Reviewed: 21 March 2024
Gary
United KingdomRoom/bathroom decor very tired
Bathroom very dated and in need re decorating. Only one bath plug and no sink plug!!!
Stayed in March 2024
Reviewed: 16 March 2024
Dave
United KingdomVery large bed but duvet small pillows terrible.hair dryer no where near the mirror. Overall rooms and buildings looked very tired need decor doing lots of plaster cracks mould around windows etc.
Location very good nearby access to punchbowl walks , quiet once pub shut. Dident have breakfast but had evening meal which was very good.
Stayed in March 2024
Reviewed: 11 March 2024
Ross
United KingdomHaving the room made up every day would be nice, had to buy my own toilet rolls, bed not made up, just cover THROWN back on. Tea and coffee not replenished every day A bowl of cornflakes £6 really !!! £7 for scrambled egg on toast rip off
Location
Stayed in March 2024
Reviewed: 30 December 2023
June
United KingdomBathroom shower was difficult to operate
We stay here every Christmas day evening after visiting family nearby. Its a very old hotel but our beds were clean and comfortable and the staff friendly. We feel that the price we pay is very reasonable and it suits our needs.
Stayed in December 2023
Reviewed: 28 December 2023
Debra
United KingdomThe hotel has lots of potential however seemed to lack a little TLC and was quite outdated. The carpets were stained and there was some mildew in the bathroom.
I needed a hotel to stay in as I was attending a family get together on Boxing Day.The location suited as it was only a 10 minute drive. The bed was comfortable and over all it was clean enough.
Stayed in December 2023
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