Room too small

Location

Stayed in April 2024

Spacious a d excellent location 👍 staff is very helpful 😊

Stayed in April 2024

Stayed during the Brighton Marathon. Was great location to travel to Brighton in the morning.

Stayed in April 2024

So good I checked in for a further 3 no ghts

Stayed in April 2024

Not used to the 2 separate hot and cold bathroom faucets

Location-close to pier, was given a quiet room/floor, big room with big window, lots of storage spaces, close to everything including churches

Stayed in April 2024

Bit old fadhioned with dated decor.

Right on the seafront good value for money. Clean sheets and towels.

Stayed in April 2024

Outdated , stuffy rooms , carpets at the corridors

Good location

Stayed in April 2024

Needs to be updated

Very pleasant staff

Stayed in April 2024

The Floorboards in the floor were I stayed were very creaky so I could hear the person in room 310 moving about and when I was walking in my room I assumed they could hear me. That made me anxious about disturbing them. The walls were very thin too so I could hear the person in room 310 coughing, sneezing etc as well as their conversations on the telephone.

Great location, clean; friendly staff.

Stayed in April 2024

The room was noisy because I could hear the neighbouring guests talking most of the night. Creaky floorboards didn’t help, but they are part of the charm of the fading grandeur. It’s a shame a lovely building such as this looks a little run down and crying out for a paint job and a little love to rejuvenate it. It was all a bit basic and on the cheap (decor, breakfast ingredients) but the staff made out for that.

The staff were all lovely , friendly and willing to assist whenever possible.

Stayed in March 2024

Some of the decor is dated.

Great central location on Eastbourne seafront. Good-value, clean and comfortable room. Options for bar & restaurant during the day. Friendly and helpful staff.

Stayed in November 2023

The lift is tiny for wheelchairs, and mine only just fit, and the path leading into the entrance of of hotel needs to be clear of leaves and rubbish. They get caught in wheels!

Friendly helpful staff, tried to meet dietary requirements even at short notice.

Stayed in October 2023

Furnishings a bit jaded.

Great location. Opposite the sea. My room had a sea view. 5 mins to train, shops, theatres etc. Very comfortable bed.

Stayed in October 2023

Staines on the carpet! Very Strong Bleach smell. I had a window open whole night as couldnt breath.

View😊

Stayed in September 2023

The shower wasn't working properly, The pressure was too weak, giving a poor flow of water

Stayed in August 2023

Jaded

Close too everything

Stayed in August 2023

Twin beds - it was more like two needs one to another with tiny space. Breakfast could be better.

Location next to bitch.

Stayed in August 2023

Towels had seen better days and the bath/shower towels were on the small side. Only a small sachet of shower/bath wash was supplied with the room.

Brilliant location on the seafront. Clean and comfortable room with very large bed and shared balcony.

Stayed in September 2023

So I booked The Cumberland hotel as a seaside birthday treat with my girlfriend (9th sept 2023). The only negative feedback (constructive criticism) was that the room we were allocated didn’t have any form of air conditioning which is the only thing that put a downer on our stay, it was a very hot late summer day/night and it made sleeping very uncomfortable for myself and my girlfriend, other than that I was pretty pleased with our stay at the Cumberland hotel, we got a fairly decent room with a lovely seafront view for a very reasonable price, I would definitely recommend this hotel and it will still remain a first choice whenever I’m in Eastbourne again as opposed to The Cavendish hotel adjacent (don’t get me started on that place) I know air con is very expensive but even having a portable fan available would’ve made all the difference. To summarise, I will definitely be back again at this hotel in the future but please have some form of air con available for the hot summer days (and maybe check the tv signal strength coz we were struggling to watch the news but that’s not a pressing issue) Hope this review isn’t too harsh but I feel it’s necessary to highlight the flaws as a first time customer but overall I’m sure I’ll be booking again in the future if I’m in the area

The hotel was very clean and the staff were very professional and friendly, and the atmosphere is exactly what I would expect for a “traditional”seaside hotel and very reasonably priced at this time of year

Stayed in September 2023

Nice staff, good location, good price

Stayed in August 2023

Noise at night from hotel itself, squeaky floors, and doors banging although to be expected in a old period building. Disco noise till gone 1am from hotel ballroom a private function, and the noise from these people returning to there rooms.

Breakfast, location, lift, the ELO concert music from the bandstand opposite the hotel. very pleasant, and helpful staff.

Stayed in August 2023

Would have liked a separate balcony rather than a shared one, not sure if partitions can be put in? I'd usually not mind but I was away to clear my head and needed space.

Lovely clean and modern room with a sea view.

Stayed in August 2023

There is no international breakfast. The floors are all wood and too creaky. The furnishings, doors and environments in general should be updated

Perfect location for a relaxing trip in Eastbourne. Very bright hotel, huge and comfortable rooms

Stayed in July 2023

The carpet in the room needs to be replaced, it was a bit grubby.

Great location

Stayed in August 2023

The carpet and wooden floor need more maintenance

Location is good , just acrossing the beach,but not close to the pier, avoid crowds and noise. Arrived by bus , the bus stop just around the corner! Good price also make it competitive! Old fashion decorations but clean !

Stayed in August 2023