Interior decor is a bit outdated and the bathroom was small and could do with some refurbishments. Breakfast period is short and we were not told at check-in that reservations for breakfast were needed. But staff did quickly resolve the issue and we were able to have a lovely warm breakfast in the end. But would recommend to book breakfast in advance!

Good location, close to the station and the seafront/pier. Beds were comfortable and staff were friendly. Really good value for money!

Stayed in July 2023

room too small. bed too small. bathroom too small bar not open on saturday night when the staff said it would be.

friendliness. parking permit. location

Stayed in June 2023

Check in staff were very abrupt and not very welcoming. However the level raised after a shift change.

Great location. Comfortable and clean.

Stayed in July 2023

Bathroom had small mound area under grab rail bath surface old and scratched

Comfy twin beds in a spacious twin room Good cooked breakfast Friendly helpful staff

Stayed in June 2023

Couldn’t lock my room - found a cleaner who helped me but she struggled a little with the lock. Arrived for breakfast at 9 am when it runs until 9.30 but was told there were no sausages left (no offer to cook more)

Good location. Good value.

Stayed in June 2023

Value for money. Friendly staff. Opposite the seafront.

Stayed in June 2023

If the curtains had blackout lining it would be better to block out the early morning sun. The upper sash window didn't lower so the only fresh air was through the lower sash window which was limited to prevent seagulls coming in.

Staff were very good. Checking in was an issue with Booking.com but staff sorted that really quickly. The bar and restaurant staff were also really good.

Stayed in June 2023

The shower flow was excellent, but the shower head didn't create an umbrella result (minor issue)

Room was clean and tidy. Breakfast was very good, good choice. Staff were helpful and friendly. Location was excellent

Stayed in June 2023

Perhaps a fan in the room will be needed in high summer. Bathroom a little old, and small. All plugs only at floor level.

Daily maid service, friendly staff, great location, quiet. Bag storage available. Room decor a very nice plush quality. Good wifi, with password given on first page of welcome booklet!

Stayed in June 2023

I do not have any negative comments to make regarding my stay at this hotel.

The location and room were very good. The view of the beach was wonderful. The staff were very polite and friendly.

Stayed in April 2023

The bathroom facilities were poor, and water pressure low.

The sea view was outstanding. The staff was very helpful.

Stayed in June 2023

Fair

Stayed in June 2023

The mattress on the bed

Sea view good. Reliable lift to 4th floor

Stayed in June 2023

All OK really.

Breakfast OK but would have been nice to have mushrooms.

Stayed in May 2023

(1) Room lighting very poor. Overlooking inner part of building. (2) When booking no offer for room including brreakfast so paid for breakfast extra. Not worth what we paid. (3) Breakfast choice poor and limited. Limited poor choice of cereal, no cheese.Bread only 2 choice.Cooked breakfast also limited choice. No mushrooms, no boiled eggs. Fruit only tinned grape fruit and tinned prunes. No fresh fruit. Yogurt only plain. Breakfast needs improving.

Location excellent. Sea front and central.

Stayed in May 2023

nothing really.

staff lovely rooms bright and clean and very helpful barman.

Stayed in May 2023

It wasn't obvious how to work the shower and there was no reception staff after 10 pm to help. However the barman helped as a gesture of goodwill.

Great clean room and friendly staff. My room was cleaned even after the first night.

Stayed in June 2023

It wasnt easy to work out the shower and there was no reception staff when I went to ask. However the barman out of goodwill took a look and was able to show me.

The reception lady was really helpful and very pleasant. The room and bathroom was super clean and my room was cleaned which I didn't expect. I was able to open the window which helped keep it cool.

Stayed in May 2023

The lift is tiny, and accessible toilet would be better if the door opened outwards, because the space is so tight.

Dietary preferences met, for vegan and vegetarian in the party.

Stayed in May 2023

The hotel could do with a good make over but retain itscharm.Our room was disappointing and certainly needs a lot of TLC.it would then be excellent. Room 315..Nearby rooms had obviously been improved and looked very good

Good breakfast.Excellent location.Staff were helpful and curtious.parking was easy ,just outside

Stayed in May 2023

Very warm and you were not encouraged to open the windows because of the flying horrors (gulls)!!!!

great location. Everything was clean. Breakfast was good value (especially the porridge pot!!!!). Staff were really lovely and helpful too.

Stayed in May 2023

Having to check out at 10.30am rather than 11.30am.

Breakfast - good variety.

Stayed in May 2023

some of the decor is slightly dated.

The reception staff were so kind and helpful. also the bar staff. very pleasant room, more spacious than I would expect for a single room. the room was warm - too warm, but soon aired. There was activities and events both nights I stayed. Breakfast had great choice. I am vegan and the chef very kindly organised vegan sausages. I bought my little dog who was generally fussed over and cared for. Really excellent stay.

Stayed in May 2023

Nothing

Very comfortable hotel staff very pleasant

Stayed in May 2023

Creaking floorboards. No food . Advised by reception to go to town centre. Not advised there is live music on the Promenade on Thursday evenings. It was horrendous I called reception and asked to move rooms and the receptionist said it would be the same..

Quite a large room for a single. Corner view of the sea.

Stayed in May 2023