Penrith, Pooley Bridge, CA10 2NP, United Kingdom
#6 of 12 hotels in Pooley Bridge
Guests' ChoiceBased on 1254 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
8.9
Staff
9.2
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 18 March 2024
Clarke
United KingdomNice room, friendly staff, good food and atmosphere
Stayed in March 2024
Reviewed: 17 March 2024
Ronald
United KingdomFrom checking in at reception until checking out we were totally satisfied,the staff were first class and nothing was to much trouble. Many thanks for making our stay special.
Stayed in March 2024
Reviewed: 13 March 2024
Liza
United KingdomThis isn't a criticism of the staff at The Crown Inn its more regarding Thwaites the group that own the business. They need to provide more selection / support to customers regarding free from meals. I understand an allergen file is the requirement they follow, but at least give customers some markings on the menu's so they can check which foods are free from. All food served was beautiful and a credit to the chef.
Our room was fabulous and the residents area for eating and drinking was an excellent touch
Stayed in March 2024
Reviewed: 9 March 2024
Christine
United KingdomChose off food in the evening
Breakfast was very good
Stayed in March 2024
Reviewed: 9 March 2024
Bell
United KingdomIt was our first visit to Pooley Bridge. we stayed at the Crown Inn. We stayed in room 18 on the top floor, which was beautiful and very comfortable. Breakfast was very nice all the staff were lovely good value for money definitely be going back there 👍
Stayed in March 2024
Reviewed: 8 March 2024
Lindsey
United KingdomNothing not to like
Staff was lovely
Stayed in March 2024
Reviewed: 7 March 2024
Helen
United KingdomFriendly staff
Stayed in March 2024
Reviewed: 7 March 2024
Hodkinson
United Kingdom.
.
Stayed in March 2024
Reviewed: 3 March 2024
夢莉
United KingdomIt was too warm at night , need to open the window so I can sleep
Very clean and modern looking , very warm and staff is fantastic and very helpful, make us very welcome
Stayed in March 2024
Reviewed: 29 February 2024
Michael
United KingdomNothing.
Warm and welcoming. Beautiful location and very attentive and engaging staff.
Stayed in February 2024
Reviewed: 27 February 2024
Hall
United KingdomThe only issue was limited parking.
The location, access to the river via terrace, which is ideal in warmer weather.
Stayed in February 2024
Reviewed: 27 February 2024
Andrew
United KingdomVery nice room and en-suite clean throughout, nice touches in the room with the white company shower gel, soap and moisturiser. Given fresh milk for the room and a very good well stocked selection of quality teas coffee and hot chocolate. All the staff were very welcoming and attentive.
Stayed in February 2024
Reviewed: 25 February 2024
Howard
United KingdomThe heavy rain.
Very nice hotel and lovely room, welcoming staff, relaxed and friendly atmosphere any time of the day. Room was very nice, warm and clean, breakfast was excellent, and restaurant bar food good. Staff were always helpful and pleasant. A really nice place to stay.
Stayed in February 2024
Reviewed: 20 February 2024
Christopher
United KingdomLimited evening menu although appreciate that this was an off season stay and therefore the menu may have been reduced because of this.
We enjoyed our stay at this hotel, the staff were friendly, approachable and helpful.
Stayed in February 2024
Reviewed: 19 February 2024
Martin
United KingdomNothing was perfect
Perfect location and room was fantastic, everyone and everything was no trouble and accomodating.
Stayed in February 2024
Reviewed: 15 February 2024
Lucy
United KingdomNothing
The staff were amazing and so accommodating. Very friendly. The food was excellent. Breakfast especially. Cooked to order and not over facing with the amount. The location is Perfect, the views are incredible of ullswater. It was quiet when we stayed, which was lovely. I can imagine it to be very busy in the summer months
Stayed in February 2024
Reviewed: 13 February 2024
Tracy
United KingdomLiked it all
Room was lovely and we got upgraded for free, location was good
Stayed in December 2023
Reviewed: 12 February 2024
Georgina
United KingdomOne of the two veggie options on the menu wasn’t available, however, an alternative was offered so all good.
The residents lounge was a lovely touch. All the staff were amazing. The service was fantastic. Breakfast was great and a veggie breakfast too. Menu was great and food lovely. Room was great and fantastic sized bathroom. Fresh milk in the room is a great touch. The view and outlook of the lake is super. Would highly recommend.
Stayed in February 2024
Reviewed: 8 February 2024
Nick
United KingdomThe shower in the room wasn't great
It is our second stay at the Crown Inn. The location is wonderful, but most of all, the staff make the stay very special. The room was very comfortable, breakfast was lovely as was dinner. We love this place
Stayed in February 2024
Reviewed: 4 February 2024
David
United KingdomGot parked ok but it is restricted, although there are alternatives to be fair I believe.
Great breakfast, very friendly and helpful staff, good service! Handy location, we’ll be back!
Stayed in January 2024
Reviewed: 27 January 2024
Andrea
Isle of ManNothing
The staff were so welcoming and helpful from start to finish. The Crown Inn, is well located and is very charming. An excellent combination of traditional with a modern twist. The food was excellent, especially the breakfast. We stayed in room 17 which was on the top floor and had beautiful views of the lake. All in all, our stay was everything we could have wished for and we will definitely be back.
Stayed in January 2024
Reviewed: 22 January 2024
Adrian
United KingdomNothing
Very friendly staff, cosy bar, comfortable room, great food
Stayed in January 2024
Reviewed: 21 January 2024
Frizell
United KingdomAll staff were helpful and friendly. Room was lovely and the food was excellent. Felt so relaxed by the log fire. It
The staff were friendly and the food was amazing. Compliments to the Chef.
Stayed in January 2024
Reviewed: 21 January 2024
Alison
United KingdomRoom was slightly on the small size, but we managed and didn't spend much time there anyway. A couple of the staff could have smiled and a tad more welcoming.
First time we've taken our dog away, it was so dog friendly. Even down to beds for them in the pub. Sausages for breakfast. Most of the staff were lovely and couldn't do enough for you. Did worry with it being dog friendly that it wouldn't be clean, but rooms were lovely. No dog smell or hair. Not a spec of dust. Food was good pub food and breakfast was really good value for what you paid.
Stayed in January 2024
Reviewed: 18 January 2024
Claire
United KingdomOnly downside was we were in room right at the top of the stairs and the noise was constant people coming in and out and down stairs.
Very welcoming and friendly staff. Breakfast was lovely and ate in the restaurant one evening which was also lovely. Great location.
Stayed in January 2024
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