Outside area needs a good clean.

Good location, though a little noisy.

Stayed in August 2024

Needed tea towels and washing up items

New sofas much more comfortable

Stayed in September 2024

The cottage was difficult to find - we had to ask for directions at a nearby hotel, as we couldn't spot where we needed to go from in our car. There was a Nespresso coffee machine provided, along with several different coffee pods, but the coffee produced wasn't very nice: it looked like the machine needed a good clean.

The cottage was in a nice quiet area despite being close to the centre of Whitby. The rooms were clean and comfortable.

Stayed in September 2024

If you put a picture of the gate entrance would be easier to find property Had to go into hotel and ask Mike was extremely helpful Hooks on back of doors or walls in bathrooms would be handy

Stayed in September 2024

Lovely house, just needed a few small things sorting. Arrived to a broken Nespresso machine, the toilet seat was very loose & slid to one side when sat on, the ensuite shower was very slow draining & maybe needed drain cleaner down it & the join between the wooden flooring & carpeted area downstairs needed re-doing. The map wasn't accurate showing the property in Bagdale Hall itself but it was up past the back lane & had to get out to walk & look for the house, but other that that a great stay!

Lovely clean, modern, tidy house. Great location with parking for 1 car.

Stayed in September 2024

Difficult to find, no signs and had to ask at Bagdale Hall reception as to the location

Great location, very close to the centre of Whitby, nice and spacious and very clean, would recommend a stay here

Stayed in August 2024

There wasn’t anything we didn’t like a minor grumble we couldn’t fathom the coffee machine, that was probably down to user error.

The location was ideal & onsite parking a rarity in Whitby. The property was a nice size and would comfortably accommodate 5 although only 3 of us on this occasion. It was clean comfortable & modern.

Stayed in August 2024

Limited kitchen supplies ( no bread knife) Bed in master very hard

Couldn’t find the cottage as no sign and tucked away even the postman didn’t know! Satnav not helpful. Luckily the hotel is near and the staff there showed us. Parking for 2 cars is small and nice seating area Fresh bathroom refurb

Stayed in August 2024

It was difficult to locate as it is tucked away, and there is no sign to help you discover it.

The property was clean and had everything we needed (except a chopping board and potato peeler). The location was perfect and extremely close to Whitby centre, a stones throw from the rail and bus stations if you wanted to explore further afield. Will definitely go back, but for a longer break next time, 2 nights wasn't enough.

Stayed in August 2024

On arrival no pillowcases on bed stain on duvet cover. No sinage on property to help you find it.

Stayed in July 2024

Easy access, very comfortable

Stayed in July 2024

My only criticism is that there were no bins in the bathrooms or bedrooms. And there were no toilet roll holders in any of the bathrooms. It would be helpful with better instructions on how to find the cottage. We luckily got help from the staff at the hall.

This a lovely place to stay. Very close to the station and only a short walk to the sea front and town. It is very well equipped and clean with comfortable beds and furniture. I would definitely recommend the cottage and would stay again. It isn't easy to find you need to drive up the side road past the hall towards the hospital and you will see a large black metal gate the cottage is in there hidden from view.

Stayed in June 2024

Despite comments in previous reviews saying it just needs some finishing touches to rate it excellent, few changes have been made...a few pictures on the wall, a mirror downstairs, coat hooks on bedroom doors etc. It is a little stark. An ashtray is provided outside but hasn't been emptied or cleaned on either of our visits. The noise from the commercial facility next door can't be helped but does have a negative impact.

Really handy for the town centre, and good to have off-street parking. The property has quality equipment, and the new sofas are an improvement. It's good to have a little outdoor seating area.

Stayed in May 2024

Some of the facilities / amenities weren’t suitable for 5 - sofas have been upgraded since pictures were taken so now have 6 seats but only 4 outside seats, 4 seats at the kitchen table (however there is a breakfast bar right next to it with 2 additional seats) and 4 forks.

Amazing location - couple of minutes walk to the front, property is setup with everything that you could need.

Stayed in April 2024

The cottage was extremely clean with everything required. The location is amazing, just a short walk into the centre of Whitby and the parking was a great bonus.

Stayed in March 2024

The electric showers in both the bathrooms didn't work properly, kept going hot then cold. They could do with upgrading to mixer showers. Would of liked some logs left for the log burner.

The location was perfect close to all amenities.

Stayed in February 2024

Drainage from en suite shower tray.

En suite room shower tray was filling up faster than it was emptying so didn't risk a 2nd one....apart from that we were all happy with the place, many thanks.

Stayed in February 2024

En suite shower, pressure was very poor, either freezing or literally scalding hot and shower tray showed signs of a blockage. Water wouldn’t drain effectively. Sofas need to be steam cleaned or replaced, to be fair we always take our own throws with us, been caught out with this before, so we used our throws when sitting on the sofas. Communication needs updating to reflect changes, outside bins are not located in position suggested, they have. Even moved from Lobster Hall to Bagdale Hall car park.

Excellent location, quiet but within easy reach. Facilities were great, beds were really comfy.

Stayed in February 2024

Not easy to find

Location

Stayed in January 2024

We are a returning party of 5 adults. Lovely little cottage but we were disappointed that none of the suggestions we made last year had been done. As a party of 5 adults additional seating is essential in the living and dining area. Only 2 x2 seater settees and 4 dining chairs. No hanging space in the second double bedroom. No hooks in the bathrooms to hang damp towels. No mirror in the en suite bathroom. Also the front gate can be difficult to open and would benefit from a sign stating that they were for the cottage. Unable to empty the Bins as they not where stated.

Great little cottage in a central location with onsite parking.

Stayed in September 2023

As above

Location good but we had to find a grass area for our dog as not one outside property and unfortunately the park that was close by didn’t allow dogs

Stayed in July 2023

Some of the decor could do with a bit of TLC ie floor boards move in the kitchen which can be a trip hazard, slight smell of damp in the bathroom upstairs when we first arrived. Also property has no sign outside or anything to give you an inclination of what your looking for when arriving. Feel a small sign on the wall would be very helpful as we spent about 15 mins driving round a busy area trying to find it before contact the management company.

The house is in a brilliant location, very centrally located near the bus station. Perfect for my mum who has copd and therefore can struggle to walk long distances. Property has everything you need for your stay. Managed to also park 2 cars at the property which was an added bonus. Walk in centre/ hospital right next door which was also useful when one of our party got tonsillitis during our stay.

Stayed in July 2023

No Instruction booklets, everything was on line and a bit vague. Couldn't find the bins and heating wasnt explained very well. Plenty of televisions a bit over the top but not enough clothes storage one bedroom had none

Stayed in June 2023

We could not get the tv to work but as we could stream the programs we wanted to watch it didn't matter. The ensuite shower room could have done with a mirror over the sink a shelve to put tooth brush toothpaste etc and a towel rail to put damp towels on.

The property was clean and tidy. There was plenty of room for us all. The facilities were excellent. There were plenty of glasses cups plates etc.

Stayed in May 2023