Laston House New Barnstaple Road, Ilfracombe, EX34 9NT, United Kingdom
Based on 34 apartment reviews
9.2Cleanliness
9.7
Comfort
9.8
Location
9.4
Facilities
9.5
Staff
9.5
Value for money
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 13 July 2024
Alison
United KingdomUnfortunately there is a slight smell of damp as you enter the property but this is only in the entrance hall and once you climb the stairs to the accommodation you can no longer smell it. Didn’t think the single bed was comfortable, to hard but that’s personal choice.
The apartment was in a lovely setting and perfect for access to Ilfracombe. It had everything we needed and was very clean and the parking provided was just outside the property. We had a great stay.
Stayed in July 2024
Reviewed: 4 July 2024
Chris
United KingdomNothing
Location was excellent. Clean and tidy and as expected
Stayed in July 2024
Reviewed: 17 June 2024
Wickham
United KingdomNothing
Great location and definitely value for money
Stayed in June 2024
Reviewed: 5 June 2024
Tariq
United KingdomJust the sink tap in the bathroom could have been a mixer tap as the hot water was to hot for the kids.
The location, the fact that it was a solid building which meant that we couldn't hear anyone else around. The view from the lounge was brilliant, location to the marina and the major shops make this a perfect location.
Stayed in June 2024
Reviewed: 14 May 2024
Jayne
United KingdomThe main bedroom bed was too hard for me, would be nice to have memory foam like the twin room.
Immaculately presented. Milk in the fridge on arrival for a much needed cup of tea, plus scones, cream and jam. Lovely large bedrooms. Memory foam mattress in the twin room, very comfortable. Downstairs utility was useful for us too.
Stayed in May 2024
Reviewed: 6 May 2024
Emma
United KingdomN/a
Clean, very spacious, great location. Scones with cream and jam on arrival were delicious.
Stayed in May 2024
Reviewed: 13 November 2023
Roger
United KingdomN/a
Very clean and stylish, can easily accommodate up to 4 people
Stayed in November 2023
Reviewed: 25 October 2023
Kevin
United KingdomNothing….
Very high standard of facilities , very clean, very comfortable. Great location. Could not have wished for better.
Stayed in September 2023
Reviewed: 21 October 2023
Baxendale
United KingdomA note to explain what to do with rubbish would be helpful. We left recyclables in the kitchen - separate to general waste as there were no bins/boxes.
Lovely property. Great facilities and very comfortable.
Stayed in October 2023
Reviewed: 25 September 2023
Jamie
United KingdomLovely property in an ideal location for our needs
Stayed in September 2023
Reviewed: 14 August 2023
Mike
United KingdomFantastic apartment in an ideal location. Excellent hosts, would strongly recommend!
Stayed in July 2023
Reviewed: 30 July 2023
Andrea
United KingdomNothing; it was great.
The size of this apartment is much bigger than the photos suggest so was pleasantly surprised when we arrived. Lovely high ceilings and very tastefully decorated. The apartment was spotless and the scones, jam, cream and milk left for us was a nice touch. Great view from living room window and beds were super comfy! The apartment itself is actually only about a 10 or 15 minute walk to the harbourside which you wouldn't get from a map so a wander down of an evening for ice cream was a nice way to get out without using the car. Only about a 20 minute drive to Woolacombe as well for those who like sandy beaches.Our family really enjoyed our stay and would recommend it highly.
Stayed in July 2023
Reviewed: 7 July 2023
Prendergast
United KingdomIt was slightly bigger than I'd expected from the pics. Both bedrooms were a good size. Very clean, convenient and up together.
Stayed in July 2023
Reviewed: 18 May 2023
Alan
United KingdomGreat location close to the harbour
Stayed in May 2023
Reviewed: 19 March 2023
Lisa
United KingdomVery comfortable and lovely decor. The very thoughtful touches, from the hosts, made us feel very welcome after a long drive!
Stayed in March 2023
Reviewed: 17 February 2023
Sophia
United KingdomWould of loved a little garden, but we managed without as was February x
Location for us was excellent. Parking great Coach House, well done
Stayed in February 2023
Reviewed: 15 January 2023
Nick
United KingdomVery clean and had everything we needed. Within walking distance of the town.
Stayed in December 2022
Reviewed: 4 January 2023
Florence
United KingdomBetter glasses. There were either tiny glasses or very tall glasses. No normal drinking glasses.
The complimentary scones and milk on arrival!
Stayed in January 2023
Reviewed: 28 December 2022
Neil
United KingdomAll was good
Thankyou for the mince pie's and processco. We enjoyed the peace and privacy.
Stayed in December 2022
Reviewed: 24 November 2022
Helena
United Kingdompillows
smart decor and clean
Stayed in November 2022
Reviewed: 21 October 2022
Jc_lynn
United KingdomN/A
Spacious and comfortable. Good size cooker and fridge. Very clean.
Stayed in September 2022
Reviewed: 26 September 2022
Paul
United KingdomLocation and cleanliness of the apartment
Stayed in August 2022
Reviewed: 3 July 2022
Sarah
United Kingdomcan’t fault anything
the photos did not do it justice!! beautiful place everything you need in place for a great holiday
Stayed in July 2022
Reviewed: 26 June 2022
Petra
United KingdomSeagulls on roof of the apartment woke us up at 4 am with very loud screeching. Whilst this seems picky, such problems can be eliminated by devices on the roof, as we have seen on many seaside apartments we stayed in.
Large, very clean, comfortable apartment, very well equipped and close to harbour and beaches. The host Abi was very friendly and helpful and we would not hesitate to stay again, and will be recommending the apartment to family and friends.
Stayed in June 2022
Reviewed: 4 May 2022
Helen
United Kingdomthe only bit of feedback we have is a hand rail may be good on the stairs. we took my elderly nan who found it I little bit hard to get up and down without the support.
the property was stunning in walking distance from the main town. it was extremely clean.
Stayed in May 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content