Seafront, 29 Runton Road,, Cromer, NR27 9AS, United Kingdom
#4 of 6 hotels in Cromer
Guests' ChoiceBased on 1136 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.2
Staff
9.1
Value for money
7.9
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Pippa
United KingdomBreakfast not included Dinner menu was a little limited & flavours a bit odd 1 sweet and fennel without a warning
Location Staff Breakfast
Stayed in September 2024
Reviewed: 18 September 2024
Chris
United KingdomN / A
Felt very comfortable, service very good , staff friendly,The food was excellent. The bed very comfortable, the view exceptional and made up for the small room l
Stayed in September 2024
Reviewed: 15 September 2024
Pam
United KingdomThe shower was in the bath, difficult for my sister and me, I am 85 and found the bath sides too awkward to negotiate
It’s ambience and views also pleasant staff
Stayed in September 2024
Reviewed: 13 September 2024
Bardsley
United KingdomThere was no communication between the staff. A group of staff stood around talking, one receptionist left, not informing the new receptionist that we were waiting for our room. We had to go and ask if it was ready after we had been sitting in reception for over an hour.
Great location, clean and tidy. Cheap and cheerful.
Stayed in September 2024
Reviewed: 7 September 2024
William
United KingdomBedroom was very small, couldn’t get suitcases open on the floor. Shower was tiny. Windows were filthy with old cobwebs everywhere
The traditional features and location
Stayed in September 2024
Reviewed: 6 September 2024
Nick
United KingdomN/A
Wonderful location right opposite the seafront overlooking the North Sea. Easy walk to the town and entertainment. Free parking onsite and on road. Really comfortable lounge and bar/restaurant with old style original charm
Stayed in September 2024
Reviewed: 4 September 2024
Jane
United KingdomExcellent breakfast with fresh orange juice
Stayed in September 2024
Reviewed: 3 September 2024
Jane
United KingdomHotel staff very friendly and helpful Parking at the back of the hotel Hotel was clean good location would stay again
Stayed in September 2024
Reviewed: 2 September 2024
Julian
United KingdomThe shower in my room was a bit of a squeeze.
Stepping into the Cliftonville was like stepping back in time and immediately I was brought back to the late sixties and early seventies when I used to holiday at similar seaside hotels with my parents. Great welcoming staff & decent breakfast.
Stayed in August 2024
Reviewed: 30 August 2024
Terence
United KingdomDisable parking was unavailable but nearby road was used.
Upgrade with sea view
Stayed in August 2024
Reviewed: 30 August 2024
Buckingham
United KingdomBit confusing as different stairs once out of lift and hallways need refurbishment. Shower tiny and old.
Everything.
Stayed in August 2024
Reviewed: 30 August 2024
Claire
United KingdomDecorating needs finishing. Such a shame that b it’s of the room still needed to be completed such as flaking ceiling and stains on carpets
Lovely staff Lovely view Comfy bed
Stayed in August 2024
Reviewed: 29 August 2024
Wojciech
PolandEnsuite was very small
The atmosphere Food Staff were nice and helpful
Stayed in August 2024
Reviewed: 28 August 2024
Kim
United KingdomThe only dislike we had was the pillows,they were hard.
The hotel was clean and the decor was amazing. It has an "old world" feel about it. The room was clean and a nice size. I would most definitely revisit and recommend friends and family, too. Thank you for the most enjoyable stay. Kim and Denise.
Stayed in August 2024
Reviewed: 27 August 2024
Ian
United KingdomFood and room excellent, staff very friendly
Stayed in August 2024
Reviewed: 27 August 2024
Lisa
United KingdomVery little places to park which meant we had to stay in the paid parking nearby, but you can only stay there for 24hrs! Food was very hit and miss, my burger was very dry and overdone and choices for breakfast was limited. Recommend not paying for the breakfast and going into town to the old rock shop bistro for pancake stacks! but you need to book.
Room was lovely and the location could not have been better for the seaside.
Stayed in August 2024
Reviewed: 27 August 2024
Lam
United KingdomOn site car parking was good but manoeuvring around the hotel was challenging.
The staff were very friendly and accomdating.
Stayed in August 2024
Reviewed: 25 August 2024
David
United KingdomNothing comes to mind
Location and staff
Stayed in August 2024
Reviewed: 23 August 2024
Gemma
United KingdomSpacious rooms, lived then outside terrace
Stayed in August 2024
Reviewed: 21 August 2024
Jonathan
United KingdomLovely view and great breakfast
Stayed in August 2024
Reviewed: 20 August 2024
Karl
United KingdomRoom was very thin and hard to get past the bed. The shower was terribly, hardly any pressure and almost unable to wash properly, this really needs to be replaced please. The room needed a deep clean, bed, carpets and general areas were clean but ceiling bathroom fan was so dusty it dropped dust down when the light was on and also top shelves, pictures, inside bathroom cabinet and other areas were still dusty etc.
Restaurant, food, staff, lounge areas, towels, bed, view
Stayed in August 2024
Reviewed: 18 August 2024
Brian
United KingdomGood location, friendly staff, clean room
Stayed in August 2024
Reviewed: 17 August 2024
Linda
United KingdomWindows either very small( an architectural thing regarding age of building) or sealed closed . A bit of ventilation is necessary for a good night sleep
Stayed in August 2024
Reviewed: 17 August 2024
Steve
United KingdomRoom a bit small, shower very low pressure
Location
Stayed in August 2024
Cochem, Germany
Mainz, Germany
Montpellier, France
Rawai Beach, Thailand
Andermatt, Switzerland
Dobra Voda, Montenegro
Lac-Superieur, Canada
Ahmedabad, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content