Broken blind at the middle window between bedroom & bathroom, had to wind it up & down by rolling the blind. Bedroom could do with a curtain over the doorway as the middle window let in too much light in, especially from the hotels lighting outside. Booking stated breakfast included, advised on arrival that that was only for a continental breakfast, cooked breakfast was £10 extra each per day. Was told that it’s a mistake on booking.com’s side however, the Clifton has costumer details on booking so the hotel could advise on this instead of letting the poor person that books you in to tell you. I’m sure they get some disgruntled costumer’s!

Comfortable Nice decor and furnishings Efficient friendly staff Good location

Stayed in July 2023

The room we stayed in was spotless and had everything needed. The area was close to all amenities. We had a lovely stay.

Stayed in July 2023

Nothing, everything was great.

Everything was great, the breakfast was good, the rooms and the whole of the Hotel was exceptionally clean.

Stayed in July 2023

Nothing

Amazing staff, couldn’t be more accommodating. Super clean, so quiet even on a main road. Breakfast absolutely delicious!! Can’t recommend enough if anyone is looking to stay in South Shields 👍🏻

Stayed in July 2023

Wasn’t clear at booking that the breakfast included was only cereal and toast. That is not a continental breakfast.

Clean. Efficiently run. Good key system.

Stayed in July 2023

Really great location, room was great and had everything I needed. Staff were all super helpful and the breakfast was amazing too. I travel to South Shields a few times a year for work and always stay here. It is one of my fave places to visit as I always feel so well looked after.

Stayed in July 2023

Smart, well run, good parking

Stayed in July 2023

The property was beautiful everything in it was very modern and tasteful, very clean.

Stayed in July 2023

Blank

Very nice

Stayed in July 2023

Room was a little on the small size but apart from that excellent

Loved the decor and how clean it was

Stayed in July 2023

Nice hotel, good location, great restaurant

Stayed in June 2023

There was really nothing not to like. We wouldn't have expected one but it may be worth mentioning that there was no lift for anyone who has a difficulty with stairs. However, we were told that they would try and accommodate anyone who has such difficulties-with a lower room.

We had a reasonable choice of breakfast with pleasant and helpful table service staff. We didn't ask for more but there was no buffet we could raid! The breakfast room was very well presented albeit slightly cramped - but I am rather large. South Shields is far better than some might imagine and we were excellently located for the large beach, nearby shops and a large park with a lake. There were plenty of food premises located nearby. Other than along the coast, the road system could be a bit daunting but there was fairly easy access to public transport into Newcastle and around the area. The nearby ferry across the Tyne was convenient and cheap to use. Our room at the back at the top gave us a view over nearby houses and the antics of the seagulls and other birds kept us entertained! It also meant that there was no noise from traffic. Food was also available to non-residents throughout the day. We never had a problem parking in the streets nearby which were quite popular with day visitors.

Stayed in June 2023

The £1 charge for extra hot water to top up our tea pot at lunch. It wasn't until a day before arrival that we learned "breakfast included" only included cereal and toast. A full English was available at £10 per person per night.

The staff were all very friendly, the hotel was very clean and the room was very comfortable. We needed a taxi and the hotel staff were happy to book this for us. Batteries for the TV remote were replaced quickly and the missing bath towel provided promptly.

Stayed in June 2023

Very friendly staff and extremely clean. The fantastic decor is very welcoming. Breakfast is included and was done to perfection. Definitely worth a visit and I shall certainly be booking more visits. Pop

Stayed in June 2023

Staff warned us the room gets a little hot, and it did get roasting. A better fan/portable air con unit would be perfect for summer.

Fantastic stay! Clean and comfortable room, excellent location.

Stayed in June 2023

The property is immaculate & beautifully decorated

Stayed in June 2023

The rooms my friend and I stayed in were comfortable, although quite warm, but we did have fans to keep us cool. The breakfasts we both had over the weekend were delicious, and they made my family, who I hadn't seen in over a year, so welcome when they came for breakfast this morning

Stayed in June 2023

The ad said that breakfast was incluided. When I arrived I was asked for un aditional 10GBP for the English breastfast saying that the breastfast incluided on the price was the continental one. That could be fine with me. Surprise: Coffee, cereals and toast with jam or preserve. Not fresh fruit or cheese or ham... I was told that I was upgraded to a room with double bed...they never said that next door was a little babay, who was very good and only cry a little bit once a day.

The smell from the bottom to the top of the stairs and the bedroom. The decoration, incluiding the Picaso's drawings along the stairs.

Stayed in June 2023

The bar area closed 5pm so couldn’t get a cheeky glass of wine

It was exceptionally clean, very quiet. Well decorated throughout. Staff were very welcoming

Stayed in June 2023

Everything was fine

We had continental breakfast, which suited us . Liz did offer us a complementary breakfast on the last morning, which we declined but very kind thought

Stayed in June 2023

As always price could have been more competitive, however we appreciate we visited on what was a very big weekend for the NE with two major music stars appearing in concerts over multiple days which no doubt drove up the price.

Hotel had very modern decor and was spotless throughout. Cafe was great and staff very attentive.

Stayed in June 2023

.Could put bottled mineral water in room

Staff so welcoming. Keyless entry great.

Stayed in June 2023

Booking did not sat only continental breakfast was included in our stay.

Location was good.

Stayed in June 2023

Nothing loved it

We've stayed at the Clifton for 6yrs out of the last 7; only missing through COVID it's a fantastic place and the people are so friendly

Stayed in June 2023

Continental breakfast

Location and staff

Stayed in June 2023