Hotel Street, Leicester, LE1 5AW, United Kingdom
#17 of 29 hotels in Leicester
Guests' ChoiceBased on 74 hotel reviews
7.6Cleanliness
8.3
Comfort
8.0
Location
8.8
Facilities
7.9
Staff
8.3
Value for money
8.3
Free WiFi
7.7
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Showing 1 – 25
Reviewed: 7 June 2024
Jane
United KingdomNumber of stairs, not for the fainthearted! Staircase up to room looks shabby and tired, makes you worried what you're going to find one you reach your room, which is a shame, cos its lovely once you get there! There was quite a strong smell of carpet freshener, or something similar, not a problem for my husband but I have a very sensitive sense of smell and found it a bit overpowering.
Good location, lovely spacious room, very comfy bed, good facilities in the room and bathroom. Parking is a real bonus.
Stayed in June 2024
Reviewed: 31 May 2024
Philippa
United KingdomA little tired in places and unfortunately could hear the clock tower chime every hour even with earplugs.
Location is fab and the bedroom & bathroom were very spacious.
Stayed in May 2024
Reviewed: 19 April 2024
Iain
United KingdomThe stairs up to the room were very steep and narrow - glad I didn't have too much luggage. You need a PhD to use the TV and the bathroom was a little tired in places. The car park was very small and narrow - challenging to use in a larger car.
It was in a great location. The room was huge with a comfy bed. The nearby clock tower disturbed me a bit (although not an unpleasant sound) but the second night was better when I actually used the ear plugs provided.
Stayed in April 2024
Reviewed: 23 March 2024
Azumi
JapanThe reception is not 24 hours open, only 2pm-5pm, we cannot leave our luggage before check-in and after check-out. It makes me hard to sightseeing.
Good location and huge room and bath room.
Stayed in March 2024
Reviewed: 8 February 2024
Peter
United KingdomNothing.
Close Parking, Room was very big.
Stayed in January 2024
Reviewed: 4 February 2024
Joanne
United KingdomNothing
The rooms are in a beautiful building and very central. On site parking. Easy contactless check in. Any questions i had from the time of booking until our stay were answered promptly
Stayed in February 2024
Reviewed: 8 January 2024
Hayley
United KingdomThe bed was really uncomfortable. Apart from that everything else was great
We didn't have breakfast there. Location was central to where we wanted to be
Stayed in January 2024
Reviewed: 12 December 2023
Grove
United KingdomWe wasted time driving round Leicester trying to find the car park. I did not appreciate wasting time & fuel and being later than expected for check-in. I found the car park totally by accident, on the third time round while stuck in traffic. I suggest in your lengthy text with key safe codes, door codes and parking gate codes you actually say where the car park is.
The venue & room was beautiful. Spacious, clean, quiet apart from the church clock lol. Great though that ear plugs are provided, thank you
Stayed in November 2023
Reviewed: 11 December 2023
Myrna
United KingdomA little more attention to detail in vacuuming room. Lighting was not good in the room for applying make up. Ahhh well. Lots of stairs made it difficult for elderly, but they managed.
Breakfast was not included in the booking. Room was lovely and warm when we've arrived at 8pm. That was important. Big comfy bed. Apartment space was perfect
Stayed in December 2023
Reviewed: 28 November 2023
James
United KingdomProximity to clock tower means you do hear the chimes.
Good location with parking. Very spacious room
Stayed in September 2023
Reviewed: 25 October 2023
Eve
United KingdomBed was quite dusty ?not hoovered, had toe nails on the floor Very loud, whoever was upstairs never stops Clock tower goes off every hour
Lovely modern style Nice shower and bath facility Good location
Stayed in October 2023
Reviewed: 19 September 2023
Oliwia
United Kingdommy only issue was the ringing of the clock tower every half an hour, which isn't up to the hotel but can be hard to deal with for light sleepers. the hotel provided ear plugs. another thing is that the door to the bathroom and bedroom did not close properly.
the room was very nice and clean, it had a tea/coffee station as well as bottled water, biscuits and clean towels. the whole venue is very nicely decorated and self check-in was quick.
Stayed in September 2023
Reviewed: 15 September 2023
Simon
United KingdomRooms were too hot so had to open windows and the clock tower (as advised) was noisy every 15 mins through the night, as were the people in the room above me who were clearly enjoying themselves ALL night (all I can say is well done for stamina).
Lovely large rooms, nice facilities and handy extras like a coffee machine and fridge. Great little car park included in the price and brilliant central location.
Stayed in September 2023
Reviewed: 8 October 2022
Fraser
United KingdomAll good,
It was a lovely spacious room, in a lovely building, with a great city center location
Stayed in October 2022
Reviewed: 23 July 2022
Lisa
United KingdomGood size room and location with parking in the city centre.
Stayed in July 2022
Reviewed: 28 May 2022
Eric
FinlandQuirky property. Mostly a venu for dinner parties and receptions. But very comfortable room and less than 300 meters to many, many pubs and restos
Stayed in May 2022
Reviewed: 16 April 2022
Susan
United KingdomNo sofa
Lovely spacious rooms. All facilities that we needed. Very good location.
Stayed in April 2022
Reviewed: 26 February 2022
Jane
United KingdomRoom 3 was freezing cold when I arrived at 5pm in February. Radiators were off.. I had to turn the radiators on and when i got back at 10 the room was warm but the bathroom never really warmed up - I turned the radiator on at 5pm.
Stayed in February 2022
Reviewed: 14 December 2021
Emily
United KingdomThe room had not been thoroughly cleaned - there were sticky bits underneath the radiator, by the plug sockets and around the light switches. Also, the majority of the lightbulbs in the room were not working which made it hard to see without using additional lamps. We had to turn around the spotlights in the bathroom as half of them weren't working - we couldn't see the toilet otherwise! Also, the staff were inattentive and (almost) rude - I made it clear at the time of booking (8 weeks before arrival) that we specifically needed to use the car park, and was told this wouldn't be a problem. However, less than 24 hours before the arrival I was told that this wouldn't be possible due to a function they had booked in. While I understand the car park is very small and the function needed spaces, I felt this could have been communicated to me a lot sooner! It was very stressful as I had to source alternative car parking at short notice, incurring extra expense. Had I been given more notice (the receptionist told me the function was booked 2-3 weeks prior), I wouldn't have been as frustrated. However, I SPECIFICALLY said when booking that I needed to use the car park - and had only booked this particular hotel due to it having a car parking space! I told the staff of our arrival time, as requested. I phoned the day before and also emailed to confirm this time. However, upon arrival (as agreed with the hotel), there was nobody at reception and we were waiting 20 minutes for a staff member to arrive to check us in. The hotel was pleasant, but because of the above, I wouldn't stay again or recommend to a friend.
The location is ideal as easy walking distance to the city centre and university. The rooms are large and comfortable with a range of amenities including tea, coffee, tv etc.
Stayed in November 2021
Reviewed: 23 November 2021
Kirby
United KingdomThe staff at the Hotel were really helpful and went above and beyond to help us out
Stayed in November 2021
Reviewed: 21 November 2021
Mark
United KingdomWater needs to hotter . Stairs are steep.
Lots of space, very quiet
Stayed in November 2021
Reviewed: 5 October 2021
Rowland
United KingdomParking difficult due to access works around. More instruction on how to get to the car park would have been useful. Didn't like the style interior and furniture. Access to the room was a bit tortuous with no lift and winding narrow stair. The bath/shower was very slippy and an additional grab rail would have been safer.
It was a great location, and comfortable room. Staff were very helpful and friendly.
Stayed in October 2021
Reviewed: 2 October 2021
Stewart
United KingdomNeeds a little TLC
Location
Stayed in October 2021
Reviewed: 17 September 2021
Neil
United KingdomBed not very comfortable but we aren't used to memory foam mattresses so that might be the reason. Pillows too hard. Otherwise lovely place , staff very friendly and helpful.
Stayed in September 2021
Showing 1 – 25
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