London Road, Cheltenham, GL52 6UU, United Kingdom
#12 of 28 hotels in Cheltenham
Guests' ChoiceBased on 651 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.4
Facilities
8.0
Staff
8.2
Value for money
8.5
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Susan
United KingdomThere we some guest that did not settle so they was quite a bit of noise and door banging till nearly midnight We had a slightly leaky cistern The television turned off at 10.30 and we could not get it to restart It turned on again in the morning There were no USB points and I forgot a plug
The rooms are nice and spacious Coffee facilities are adequate Good size bathroom no sound from outside Onsite restaurant excellent
Stayed in May 2024
Reviewed: May 28, 2024
Catherine
United KingdomRoom was by the road, could hear traffic in morning. If you are getting up early it is ok.
Nice clean, spacious and modern room with a comfy bed. Everything you need is available
Stayed in May 2024
Reviewed: May 28, 2024
Carole-anne
AustraliaThe only downside was due to my arthritis it was a little difficult with the amount of stairs to the room and it was very warm when we arrived with only one openable window in the bathroom
Easy to find, instructions were great to access the building staff were very friendly and a comfortable bed. Lovely room . The restaurant served a lovely breakfast 😊
Stayed in May 2024
Reviewed: May 27, 2024
Ruth
United KingdomLovely place to stay. Easy to find. Garden had seats in the garden to chill at. We were sent the codes for entry and room day before arrival and room number so that process was very easy. The attached restaurant served delicious meals at reasonable prices and staff were very attentive.
Stayed in May 2024
Reviewed: May 26, 2024
Helen
AustraliaClean comfortable good food
Stayed in May 2024
Reviewed: May 25, 2024
James
United KingdomNeeded some maintainance in the room e.g. windows, shower
Easy self service check in. Very good value.
Stayed in May 2024
Reviewed: May 19, 2024
Sarah
United KingdomNo hairdryer in the room a couple on the landing you have to fight for as I result i went out for the evening to eat at a restaurant with wet hair
Location and staff and the breakfast was amazing thank you
Stayed in May 2024
Reviewed: May 18, 2024
Djpove
United KingdomShower heads need to be descaled for increased water flow.
Good sized en-suite, well presented. Excellent on-site Italian restaurant. Great location on edge of Cheltenham just off A40.
Stayed in May 2024
Reviewed: May 17, 2024
Angela
United KingdomThere was a hairdryer available in a set of drawers at the end of the corridor but one in the room would be a bonus.
Hotel was set in a large garden on the outskirts of Cheltenham with ample parking facilities. Restaurant and bar staff were very professional and friendly and the Italian food was superb at dinner and tasty breakfast served in a beautiful dining room and orangerie. I will certainly stay again. a bonus was a discount offer on the website and a £10 voucher towards the meal.
Stayed in May 2024
Reviewed: May 16, 2024
Alan
United KingdomNothing
edge of town location was good,nIce room, very clean.helpful staff......once you get over the digital enteance issues ....good place
Stayed in May 2024
Reviewed: May 15, 2024
Sujata
United KingdomIt’s a simple and comfortable hotel. We really liked the beds. They were really very comfortable. The hotel was quiet with no street noise. The staff was polite.
Stayed in February 2024
Reviewed: May 15, 2024
Lisa
United KingdomThe room was incredibly hot even with window open all day, really could use a fan in there
Lovely place, always great and helpful staff.
Stayed in April 2024
Reviewed: May 15, 2024
John
ItalyThe low ceilings and the stairway was a bit difficult with luggage.
The room was very comfortable, except the ceilings were somewhat low for a tall person.
Stayed in May 2024
Reviewed: May 14, 2024
Sheila
United KingdomOutside curry wagon not open in the evening.
Great value for the money, nicely equipped room, easy check-in.
Stayed in May 2024
Reviewed: May 13, 2024
Jill
United KingdomTV in room very small They do not have a receptionist, which I suppose keeps the price down, There were however people about who were friendly. A Harty welcome from a receptionist would have been a great addition to the hotel.
Stayed here while we were walking the Cotswolds Way. As did many people who were staying here. The room was large and bright, the bed comfortable and the food excellent. It was much better than we were expecting
Stayed in May 2024
Reviewed: May 13, 2024
Smith
United KingdomShowers was cold
Room was very clean and spacious
Stayed in April 2024
Reviewed: May 12, 2024
Annalisa
United KingdomProvide clean mugs after use, bed perhaps too soft but personal preference.
Interesting concept hotel, would use again.
Stayed in May 2024
Reviewed: May 12, 2024
David
United KingdomFor what I paid for the room......It was a bargain.......I would use it again. Cannot think of anything that I did'nt like.
The breakfast was very good and served up quickly . The staff there were very polite and friendly. There was enough ground around the hotel for a number of cars. The bathroom had obviously been upgraded fairly recently and was in very good condition. I did though had an issue with the sink ... when brushing your teeth you had to be careful not to hit your head on the overhanging ledge.....!!!
Stayed in May 2024
Reviewed: May 11, 2024
Frances
United KingdomIf I'm being picky the information for leaving keys would have been helpful on the welcoming letter.
The location was very good for exploring the surrounding countryside, We found the service and the food in the adjoining resturant exceptional and had both breakfast and evening meals there every day, even though we looked at surrounding venues.
Stayed in May 2024
Reviewed: May 10, 2024
Joanne
United KingdomNothing all was good
Beautiful building
Stayed in May 2024
Reviewed: May 9, 2024
David
United KingdomRoad noise and TV did not work
Location
Stayed in May 2024
Reviewed: May 8, 2024
Tom
United States of AmericaNothing
It was easy to find. Room was large and comfortable.
Stayed in May 2024
Reviewed: May 7, 2024
Sooree
United KingdomIt was all fine, I have no complaints at all. Everything was as I expected it to be.
It was really close to where I needed to be. I didn't get to spend much time at the hotel as I had a late arrival. I did get a bit lost and the person I spoke to helped me to find the hotel. It was a really nice room and setting and I would book again.
Stayed in May 2024
Reviewed: May 7, 2024
Barry
United KingdomNice clean room. Tea coffee facilities. Comfy bed. Excellent restaurant. Nice location.
Stayed in May 2024
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