7-15 hart Street , Henley on Thames, RG9 2AR, United Kingdom
#7 of 9 hotels in Henley on Thames
Guests' ChoiceBased on 2420 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
9.3
Facilities
8.0
Staff
8.8
Value for money
8.3
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 June 2024
Andrew
United KingdomThe property is beginning to look tired
Nice breakfast
Stayed in June 2024
Reviewed: 12 June 2024
Ewa
United KingdomRight in the center,clean lovely staff
Stayed in June 2024
Reviewed: 12 June 2024
Ewa
PolandReception staff and bar,clean rooms and right in the centre of Henley
Stayed in June 2024
Reviewed: 11 June 2024
Katharine
AustraliaThere are 2 floors of rooms and we were put on the 2nd floor and the lift only goes to the first floor. Fine if you haven't got much luggage but we were travelling from overseas for a month so had lots! Just ask for first floor room when you book.
Great location, comfy beds, clean room, value for money
Stayed in June 2024
Reviewed: 11 June 2024
Bernice
United KingdomGreat location close to all amenities food was good and reasonable price
Stayed in June 2024
Reviewed: 11 June 2024
Vanessa
United KingdomNothing all good
Cheap cheerful and clean in an excellent location
Stayed in June 2024
Reviewed: 10 June 2024
Bruce
United KingdomLittle worn and tired.
Location, character, value for money, excellent drinks and food value
Stayed in June 2024
Reviewed: 9 June 2024
Deborah
United KingdomHuge bed with a very hard mattress made our joints ache!! Only had one meal there not good at all inedible steak! My husband had mixed grill unable to identify meats
The location is fantastic we have stayed before husband is quite disabled awaiting a knee replacement he was able to get around quite easily. Our room was large & with plenty of storage The staff are well trained so genuinely helpful
Stayed in June 2024
Reviewed: 8 June 2024
Snaith
United KingdomThe only thing that was a bit off putting and to be awhere of is the early morning delivery by the draymen if you are in the front rooms over looking the main street.
Good choice of breakfast options, drinks were reasonably priced, staff friendly and helpful, plenty of places to sit and eat inside and outside.
Stayed in June 2024
Reviewed: 8 June 2024
Pe
United KingdomOur room, 122, was disappointing. Arrived to find a misted window, which on opening for air was overlooking the kitchen roof and extractor fans. Matress on the bed was 4 inches smaller than the base. Obviously an odd match. Quilt was lumpy. Extractor fans, or machinery running all night. We have stayed at other "Spoons" hotels which have been great, but we shan't want that room again.
Lovely position in Henley, near all amenities. Huge pub, with plenty of room and outdoor space. Nice sized bathroom. Lift to first floor.
Stayed in June 2024
Reviewed: 8 June 2024
David
United KingdomHot water tap in sink only gave lukewarm water
Great location in the centre of Town food was excellent and good value
Stayed in June 2024
Reviewed: 6 June 2024
Andrew
United KingdomLack of 24 hr car parking nearby
Stayed in June 2024
Reviewed: 6 June 2024
Petrina
United KingdomNothing really. It was very good
Room Excellent Location Ambience - everyone made welcome
Stayed in May 2024
Reviewed: 30 May 2024
Sharon
United KingdomNothing really, could do with a bit of tlc in the rooms.
Fantastic location, really helpful and friendly staff and surprisingly very quiet.
Stayed in May 2024
Reviewed: 29 May 2024
Margaret
United KingdomNothing
Excellent location. Staff friendly and professional. Rooms clean
Stayed in May 2024
Reviewed: 29 May 2024
Mary
United KingdomGreat price
Stayed in May 2024
Reviewed: 28 May 2024
Margaret
United KingdomIdeally situated. Value for money.
Stayed in May 2024
Reviewed: 28 May 2024
Virginia
United KingdomCar park too far away
Location
Stayed in May 2024
Reviewed: 27 May 2024
Paul
United KingdomNothing
Clean very helpful and friendly
Stayed in May 2024
Reviewed: 27 May 2024
William
United KingdomBreakfast was good
Stayed in May 2024
Reviewed: 27 May 2024
Martin
United KingdomBecause it is in the heart of Henley it can be noisy at night. Our room above entrance so it was until around 2:00am it became quiet.
In the heart of the town, clean comfortable bed, nice courtyard at back, decent selection of drinks at good prices,
Stayed in May 2024
Reviewed: 25 May 2024
Sharon
United KingdomGreat location. Rooms could have done with a bit of TLC. Staff were great no complaints.
Great location. Rooms could have done with a bit of TLC. Staff were great no complaints.
Stayed in April 2024
Reviewed: 24 May 2024
Margaret
United KingdomGood location, friendly staff.
Stayed in May 2024
Reviewed: 23 May 2024
Victoria
United KingdomIt was very dated but quite clean, traditional old English hotel furniture, nothing too offensive, gave the place character.
Location was perfect, room size was nice, comfortable bed and very quiet.
Stayed in May 2024
Orosei, Italy
Isola della Scala, Italy
Espuéndolas, Spain
Tenterfield, Australia
Minsk, Belarus
Yekaterinburg, Russia
Aschaffenburg, Germany
Madikeri, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content