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Reviews of Castle Inn by Greene King Inns 3 stars

Castle Street, Bakewell, DE45 1DU, United Kingdom

#11 of 13 B&Bs and Inns in Bakewell

Guests' Choice

Review score

Based on 924 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 18 June 2024

    6.0
    Go elsewhere!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Scruffy, run down outside . Dirty, litter strewn , weeds. Paint work awful. Outside door and frame to rooms was rotten .. . ....... It is a shame its been left to get in such a mess. Our room dark n dingy. Broken sash window , all dirty. Wallpaper stripped off Iin one place. . ..... Then came the bathroom. Toilet basin and bath ok and clean. But the toilet flush was broken, wouldn't turn off automatically. The bath panel was badly split. 2nd morning, shower water kept going cold hot cold hot etc then turned itself off on off on etc....... However, the worst part was the mould in the bathroom,. Along the top of the walls, on the ceiling, on the extractor fan.......it only needs a wipe with bleach! But as it is , it is probably a health and safety issue, especially for someone with asthma Meals below par. Evening meal OK but very small portions. Breakfast OK but disorganised service. Staff looked scruffy and not particularly clean. And why on earth would you call complete strangers ie the guests, darling/ my darlings????? Will try somewhere else next time.

    Bsr lounge area of pub. Position of pub. Price for b and b. However , this is proof that you get what you pay for

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Location perfect room small and in need of an update
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Atmosphere in pub at night

    Location

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Extremely good value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The lack of double glazing and black out curtains

    The location is fantastic as was the exceptional breakfast. All the staff were extremely friendly

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The service could be a bit more personal. They did not know who were guests and stayed in one of their 4 rooms when you got down to breakfast.

    Lovely place 😊

    Stayed in June 2024

  • Reviewed: 5 June 2024

    7.0
    It was really lovely, the staff were fabulous.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The room was a good size but a little tired, there is enough room for a chest of drawers as there currently is not enough room to unpack. Could do with an additional shelf in the bathroom too. The period window frames do need replacing.

    The staff were lovely, the location is wonderful, the food was super.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    6.0
    Good value but noisy.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Our room doors opened directly onto the main road. Poor soundproofing so traffic noise from 8 until 11.

    Free parking useful. Good location in town for exploring. Breakfast good and there is a bar on-site of course!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Great location and lovely town - will come again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    A lift to the first floor

    Very friendly and helpful staff, a good breakfast and a great location in the town.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great place for a stay x

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Excellent break
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    All good

    Location and breakfast excellent

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Good but expensive for the facilities, especially in the bathroom department
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The standard of the room not brilliant. Electric Mira shower unexpected and dated, long time since I saw one of those. Shower over bath also unexpected for the price. Could be rather difficult for some people to use safely without some sort of grab rail.

    Lovely people, great breakfasts and evening meal, good car parking, lovely old building in a superb location.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Although the room was very convenient for our mobility, it was very close to the road noise.

    Friendly and comfortable. Service and food good, our room was on the ground floor which was better for us.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were a bit moody.

    Very clean, nice location.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Excellent location, comfortable, nice decor Overall nice but would have preferred to be made more welcome on arrival and
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room is close to the seated area of the outside drinking area and was noisy for parts of the evening. Close to the main road, traffic could be heard but wasn’t a big issue. The staff seemed to be under a lot of stress and on arrival we immediately didn’t feel as welcomed guests.

    The location was perfect, with rooms located at the side of the pub. Modern decor and clean rooms.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Lovely , clean and comfortable. Staff all very welcoming and friendly.
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn’t included .

    It’s location .

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Meeting friends for a good catch up
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needed some decoration, although clean internal paintwork was shabby

    Friendly. Comfortable, good food.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Ideal location, pub is great and food excellent.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room we had in the courtyard was very noisy from road traffic.

    Evening food and breakfast was excellent and good value.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    All good but just a little tired.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room whilst perfectly clean was little scruffy, pics wonky, cracked wall. The bathroom perfectly functional and clean but very tired looking, the floor in particular. The entrance hall and stairs downstairs looked tired too but a that said none of it caused a problem.

    The staff were incredibly friendly, helpful and polite. The bed was extremely comfortable and having a bath as well as a shower was lovely.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Very enjoyable.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights

    More expensive than other similar places we have stayed in.

    Very convenient location near to town centre. Hotel facilities met all our needs satisfactorily. Private parking added to convenience.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Great location in Bakewell, but be mindful of road noise
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Road noise early morning, was woken up early because of this. Also was woken up at 6:30am by a staff member pulling a trolley outside, which was quite loud in the courtyard. Unexplained leak in corner of room on right side of bed on last night I was there. When I told a member of staff in the morning at check out, they said they weren't aware of it and didn't seem too interested in checking to see what the problem was. Felt it was a little rude, considering they didn't offer to check or thank me for letting them know.

    Comfortable bed and nice room, very clean. Great size bedroom and bathroom. Staff were mostly friendly, and the food was exceptional. Next door to car park, good central location in Bakewell to amenities.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Very enjoyable but some little touches would have made it spot on.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Needed a little modernisation. General refurbishments. Window old and would not close properly. Bathroom a little tired. Mattress definitely needs changing. Too soft and tired. Room felt dark. Hooks ?????

    Location fantastic. Food and staff great.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Good time in Bakewell
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was close to the road so it was a bit noisy

    Very nice pub Food good Room a bit small but comfortable

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are dated and could do with a spruce up.

    Convenient location

    Stayed in April 2024

  • Reviewed: 10 April 2024

    6.0
    average
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    breakfast staff rather curt

    breakfast and good bed and car parking

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very friendly and efficient staff. Hotel met all our requirements.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    One day our room wasn't serviced, possibly our fault due to being later going out that day.

    Breakfast was fine provided us with all we wanted.

    Stayed in March 2024

Showing 1 – 25

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