Grand Parade, Eastbourne, BN21 3YN, United Kingdom
#26 of 35 hotels in Eastbourne
Guests' ChoiceBased on 6822 hotel reviews
6.9Cleanliness
7.2
Comfort
7.4
Location
9.2
Facilities
6.9
Staff
8.4
Value for money
7.5
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Lynn
United KingdomDidn't like that there wasn't a ladies toilet on the main floor,having to go to the basement wasn't very nice toilets also could do with being updated
Very good breakfast,
Stayed in May 2024
Reviewed: May 31, 2024
Steve
United KingdomThe fact the therexwas no window to open or vent in the bathroom and the mould
The staff were all friendly and helpful.location was great
Stayed in May 2024
Reviewed: May 31, 2024
Julius
FinlandBuilding is old so it can be a little noisy at times
Very cheap price, my room had everything I needed.
Stayed in May 2024
Reviewed: May 31, 2024
Amanda
United KingdomThe mattresses in our twin room was very much in need of a change - it really did sink in the middle.
Stayed in May 2024
Reviewed: May 31, 2024
Francesca
United KingdomThe staff were wonderful
Stayed in May 2024
Reviewed: May 31, 2024
Jeremy
United KingdomBed mattress was quite uncomfortable, pillows were as flat as pancakes but (the wonderful and very helpful) reception gladly provided us with extra. Window rattled in the wind so needed to stick some card into the groove to stop this.
The TV was a good size, both the bedding and bathroom were clean, fan came in handy as room got quite stuffy, sea view was lovely, the lift was quick and very reliable, plenty of tea and coffee facilities. Car park had a space each time we needed one and £6 a night was reasonable.
Stayed in May 2024
Reviewed: May 30, 2024
Allen
United KingdomThe hotel is looking rather dated, but can't fault the nightly rate
Location was ideal, near the pier, shops, beach and bars
Stayed in May 2024
Reviewed: May 29, 2024
The
United KingdomThe bed was a bit hard and the room at bit bland
Fantastic staff, extremely helpful, great breakfast, super value for money and the hotel is in an excellent location
Stayed in May 2024
Reviewed: May 29, 2024
Elaine
United Kingdom444 lift backed onto this room not good for sleeping
Staff very helpful and friendly
Stayed in May 2024
Reviewed: May 29, 2024
Michael
United KingdomNear to every facility beaded
Clean friendly and good facilities
Stayed in May 2024
Reviewed: May 29, 2024
Claire-amanda
United KingdomThe hotel is in great need of modernisation through a lot of it. The lifts look like they could be the original lifts installed and aren't really fit for purpose. The restaurant staff cleared plates before you were finishing making you feel rushed. Cleaners barged in my room without knocking on day one and once I had moved room didn't come in to replenish anything. Food in bar was amazing but sadly not so good on set menu in evening in main restaurant.
The first room I was in but like a box room, old and had an awful smell and the noise from the nearby bistro was atrocious, however, once I upgraded to a different room (which I paid for) it was stunning.
Stayed in May 2024
Reviewed: May 28, 2024
Sue
United KingdomWould have loved to have had a sea view but on a budget unfortunately
Great location just across the road to the pier. Hotel a bit run down but good value for the money. Would stay there again but possibly upgrade to better room.
Stayed in May 2024
Reviewed: May 28, 2024
Cei
United KingdomSome decor is tired, and the carpet in the halls needs a thorough clean, but you can’t really complain when you only pay £38 for a room.
Staff are all really friendly. Rooms are clean and good value for money. Hotel is right in the seafront and has its own parking.
Stayed in May 2024
Reviewed: May 28, 2024
Lisa
United KingdomIt is a very old building and the doors on the room whilst closed and locked did not seem quite to fit in the frame. The floors in the room felt wonky and there was a lot of creaking when you walked about.
Location is fantastic, we had a sea view room which had great views of the pier and sea. Staff were all very polite and friendly. Parking was handy right behind the hotel (you just pay at reception). Food in the bar was good and the entertainment was an unexpected bonus!
Stayed in May 2024
Reviewed: May 28, 2024
Jan
United KingdomDisabled entry
Location
Stayed in May 2024
Reviewed: May 28, 2024
Leanne
United KingdomRoom in desperate need of a deep clean (240). The inside of the toilet is almost black. High up furnishings in the room are thick with dust. TV remote filthy. I was there 2 nights and kept finding hair (all kinds!) that wasnt my own. I'm local to the area - a care worker who lives in a HMO. Occasionally i book a local single room to cover my day off & catch up on sleep. The room served that purpose but I've stayed in others that were far better. Also, the curtains are too short for the window.
Bed was comfortable, wifi was very good, staff very friendly. Great seafront location. Overall very quiet especially considering it was bank Holiday monday.
Stayed in May 2024
Reviewed: May 28, 2024
Mary
United KingdomThat you had to pay £6 for parking… the description said that there was limited parking but it was only mentioned after we had left the car, for the afternoon, that the hotel had a charge for this facility
The position, good breakfast and entertainment… good price and rooms value for money
Stayed in May 2024
Reviewed: May 28, 2024
Danielle
United KingdomI stayed in room 229 The heating didn’t work and also the shower was blocked but that’s a small fix it happens … I didn’t know at the time that the heater wasn’t working I tried the switch on the wall and went to sleep and through the night it was just so cold like ice, I got really cold through the night, I kept tossing and turning. I woke up around 7am my throat was hurting, and 48 hours after I left the hotel I ended up in hospital with a severe chest infection just on one side by the heart.. I did inform a member of staff that the room had made me really I’ll and I asked if it was possible to stay a few hours more to try rest because I had a 2 1/2 hour Drive home. I don’t think they believe me cause on checking out I heard them talking about it but anyway I bet they will now .. I asked if I could stay a little bit longer to try and recover, the hotel offered a late check out for 1pm with an additional charge of £25 on top to stay a couple of hours more.. At that point I was feeling really I’ll not good at all I ended up sleeping in my car outside the hotel just to try and get my bearings so I could drive home .. but I just couldn’t drive till later .. but all in all it’s a lovely hotel. A little old-fashioned but has a great location, with a little market and seafront but the room just made me really ill and now I have to take medication and antibiotics because I have a severe chest infection but only in one lung.
Has a great all you can eat breakfast for £10 and the location is perfect staff seem to be friendly .. location is right near the seafront which is great it also has a Little market clothes,bags and great street food only a 3min walk to the pier. I stayed just so I could see what Eastbourne was like. And it’s quite nice didn’t get to explore the whole thing like I wanted to because I got really sick ..
Stayed in May 2024
Reviewed: May 27, 2024
Teresa
United KingdomThe lifts are very old
Very dated needed a lick of paint etc
Stayed in May 2024
Reviewed: May 27, 2024
Steven
United KingdomThe TV wouldn't connect to the wifi which meant that extras such as Netflix and iplayer were not available.
Breakfast was great and the sea view room was perfect, waking up to a view of the pier.
Stayed in May 2024
Reviewed: May 27, 2024
Deborah
United KingdomThe breakfast is limited, just covers the basics.
The hotel is very central just off the front and the staff are very helpful.
Stayed in May 2024
Reviewed: May 26, 2024
Jean
United Kingdombreakfast plates very small,food not hot,no choice of egg, no fresh fruit phone in room not working,nearly missed breakfast both days,TV remote very dirty
room with side sea view,
Stayed in May 2024
Reviewed: May 26, 2024
Daria
RussiaThe entire hotel interior, rooms, and corridors look a bit shabby; that's true. However, the place was clean, so it didn't bother me much. My window-opening mechanism was broken. There were no ropes to roll the frame up, so I just put a book in between to make a gap.
Perfect location, good value for the price per night, overall clean, comfy bed, good bathroom with additional hand-railers.
Stayed in May 2024
Reviewed: May 26, 2024
Jenny
United KingdomThe room was clean and comfortable bed and pillows were very comfortable, but the bathroom could do with a makeover.
The location was good, close to lots of restaurants, pubs and the town centre. And right on the seafront.
Stayed in May 2024
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