Good location, friendly and helpful staff.

Stayed in June 2024

Shower pressure.

Everything was lovely, especially the staff

Stayed in June 2024

Building is old and tired but it is grade 2 listed!

Sea view was fantastic Very comfy bed Tea, coffee, biscuits and water in the room Staff were friendly and helpful

Stayed in June 2024

The hotel is looking a bit tired in general. Floorboards a bit creaky in my room. You get what you pay for. It fitted my needs. Def not a luxury hotel tho.

Stayed here just one night to do Eastbourne triathlon the next day. Managed to check in half an hour early which was helpful. Perfect central location and had a car park for £6 a day (first come first served…. About 40 car spaces roughly?) Friendly check in staff. Shower was powerful and water was hot. Room a decent size

Stayed in June 2024

Naturally for an older hotel somewhere things were tired and worn. The floorboards were uneven and noisy, the windows were in poor condition.

Location perfect, probably the best in Eastbourne. All staff we encountered were friendly, polite, helpful and efficient. The breakfast was good. Our room was spacious with a great view of the pier and coastline.

Stayed in June 2024

Noisy floor . It was a very old hotel so we couldn't expect magic there but it was a very comfortable room.

The bed was very comfortable and room with a lovely view.

Stayed in June 2024

Although parking was advertised I was warned it was on a first come first serve basis. I had mobility issues and was elated to find a space only to be told to move my car as all the spaces were booked. The NCP car park was nearby.

The location and the single room was a good size and spotlessly clean. It had everything I needed for an overnight stay for a very reasonable price.

Stayed in June 2024

My room, 331, was very dirty.

The location, car park and the staff.

Stayed in June 2024

The lift is old and noisy

Good large room with comfortable bed, great breckfast Friendly attentive staff , great location

Stayed in June 2024

Bed bit hard only had one pillow no batteries in remote so couldn’t watch tv

Location excellent

Stayed in June 2024

Could do with more drawer space in room.. Food was good but needed more choice, especially deserts.

Location, staff were very good and helpful. We enjoyed our visit, good value for money. We would return.

Stayed in June 2024

The breakfast wasn’t the best and should be included in the price. I would have liked to see a mini fridge in the room

The view from our bedroom was amazing and a lovely male receptionist

Stayed in June 2024

The room was ok but overlooked car park and back of shops. Curtains in the room did not draw and were coming off the rails and bathroom door was "sticking". We reported these to Reception when we left.

The location is very good and the car park. Breakfast was reasonable. Lounge area overlooked sea and was pleasant. Good value for what we paid.

Stayed in June 2024

I dont think dogs should be in dining room. No pizza oven ,so bar food menu ,a new idea, greatly reduced.

Location ,room & breakfast all good as previous visits.

Stayed in June 2024

Bit dated however this did not deter from a great place to stay.

The location is brilliant right opposite the pier. Staff were very helpful Sarah on reception was very welcoming.

Stayed in June 2024

Looking out on fire exit with pigeons and muck everywhere

Close to sea

Stayed in June 2024

......but sadly let down by various details. Dirt behind the taps, both sink and bath, and bathroom door dirty. Inadequate lifts Front door step chipped - not a good first impression on entering a Grand Hotel

The Burlington is, or should I say was, a Grand Hotel on the sea front at Eastbourne......

Stayed in June 2024

Very tatty. Bathroom ridiculous layout, had to walk sideways to get to toilet

Location

Stayed in June 2024

Photos of the hotel under demolition and construction and areas at front and rear were messy and needed attention. Parts of Eastbourne seemed a little run down.

Restaurant was ok, music in the evening was ok. Parking was also ok. Didn’t realise from photos that a third of the hotel had been demolished and under construction.

Stayed in June 2024

Disappointed that card only accepted - no cash! Older people usually like to have a choice - for us that means CASH! Dislike putting small amounts ( i e: pint of beer ) etc on card!

Breakfast Ok.

Stayed in June 2024

Noisey floorboards above, not just a little noise but a noise that would wake you up from sleep. Repairs need to happen.

Single room As soon as I walked in I could feel the floor was not actually level which was quite off putting. Lay on the bed and that wasnt level as the floor was wonky. I know its an old hotel but the floor should be level at least.

Stayed in May 2024

no mushrooms no patries no choice of eggs for breakfast as before.

view from room

Stayed in June 2024

The single beds were too small with unstable bases.

Breakfast and evening meal was served promptly and was of good quality.

Stayed in June 2024

Our room was dirty. There was evidence of sick on carpet beside bed and again over by window/radiator which had not been cleaned up properly. Bedside drawers were littered with crumbs. Coffee machine and kettle still contained water. Dusty. The shower filled with water and didn't drain. Presented as shabby and although efforts have been made to modernise with furniture the carpets, interior paintwork and windows all need work.

The views

Stayed in June 2024