On The Green, Reeth, Reeth, DL11 6SN, United Kingdom
#5 of 13 hotels in Reeth
Guests' ChoiceBased on 233 hotel reviews
8.3Cleanliness
8.9
Comfort
9.1
Location
9.6
Facilities
8.3
Staff
9.3
Value for money
7.6
Free WiFi
9.5
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End of dialog contentReviewed: 28 February 2022
Adrian
United KingdomThe views are only matched by the food well worth a second visit.
Stayed in February 2022
Reviewed: 27 February 2022
Gaynor
United KingdomA bit light on the nice little extra extras you normally get for this star rating and price. Food was good but not wow. Full English breakfast was basic.
Great location. Room very clean. Nice garden area for dogs. Staff very friendly.
Stayed in February 2022
Reviewed: 24 February 2022
John
United KingdomService v good humoured and helpful, a bit patchy, probably still post-Covid, post-Brexit. Otherwise all good.
Lovely room, great location, food excellent.
Stayed in February 2022
Reviewed: 12 February 2022
Tina
United KingdomSome aspects of the hotel ie bathrooms and some bedroom furniture do not match up to the 5 star standard. walls are extremely thin and we could hear the conversation of the occupants in the next room very clearly.
The building is beautiful and in a stunning location. Fabulous good. Staff are very friendly
Stayed in February 2022
Reviewed: 5 February 2022
Peter
United KingdomFood was excellent, the room was very well appointed and comfortable. Location is very good with good views from our bedroom window over the Swale valley.
Stayed in January 2022
Reviewed: 24 January 2022
Gordon
United KingdomA bit doubtful about the truly scalding hot water in the bathroom!
A pleasant dining room, excellent service, and good food.
Stayed in January 2022
Reviewed: 29 December 2021
Andrea
United KingdomMattress
The food was fantastic both breakfast and evening meal, would go again just got the food
Stayed in December 2021
Reviewed: 19 November 2021
Peter
United KingdomBreakfast superb. Staff friendly and obliging
Stayed in November 2021
Reviewed: 14 November 2021
June
United Kingdomfire in the living room went out early and no attempt to relight it. Room toilet was a little dirty.
very warm and cosy on a dark cold night
Stayed in November 2021
Reviewed: 11 November 2021
Cheryl
United Kingdomhotel a little to warm in bedroom
excellent breakfast and location stunning
Stayed in October 2021
Reviewed: 11 November 2021
John
United KingdomNotho
Well situated in a small village
Stayed in November 2021
Reviewed: 24 October 2021
Graham
United Kingdomthe mattress and pillows were softer than our liking but this is a preference rather than a criticism. Not having an en-suite bathroom was only disappointment a thing we take for granted nowadays and the first time this century we have not had this facility.
Breakfast excellent, Staff were very friendly and efficient, the room was clean and tidy, The location was perfect and the views fantastic.
Stayed in October 2021
Reviewed: 21 October 2021
Lene
United KingdomThere is little not to like and so long as the staff continue to provide the level of service they currently achieve, the Bourgoyne will still be the best hotel in a fifty mile radius. A problem with the fire alarm control panel will have already been sorted
This is a well run country house hotel in a marvelous location. It achieves its reputation through the comfort of its rooms, the high standard of its cuisine and the welcome provided by its staff.
Stayed in October 2021
Reviewed: 20 October 2021
Lene
United KingdomYou won't find better in Yorkshire
We received the welcome and attention we hoped for. The staff went out of their way to be helpful.
Stayed in October 2021
Reviewed: 15 October 2021
David
United Kingdomit was understaffed. those there were very good and cheerful. full marks to them
Stayed in October 2021
Reviewed: 25 September 2021
Caroline
United KingdomCar park was a bit small for only 10 cars but the hotel has 12 rooms. On one occasion we had to park on the green. TV was small and basic as other rooms had bigger TV but is no deal breaker.
Excellent staff, excellent breakfast and dinner. You won't be disappointed. We stayed in the Muker room which was very spacious which had a fantastic view of the village and Swaledale. Worth it for the view alone!
Stayed in September 2021
Reviewed: 13 September 2024
Jane
United KingdomNothing
Beautiful location
Stayed in September 2024
Reviewed: 11 September 2024
Marie
United KingdomGeneral maintenance
Breakfast good. Really needed sweeping up at the back Our bedroom door had been kicked by a previous guest and was dirty.
Stayed in September 2024
Reviewed: 11 September 2024
Edward
United KingdomThe room was ridiculously hot with no way of changing it. The decor was fun but was not finished very well - shower area flooded when used, toilet was loose on the wall, paintwork chipped here and there. TV was overly complex. While it was good they had a garage for our bikes, it was a mess and difficult to get into and didn’t feel safe.
Great location, most staff were friendly, breakfast was good.
Stayed in September 2024
Reviewed: 6 September 2024
Tolhurst
Czech RepublicSuitable more for younger set
Stayed in September 2024
Reviewed: 1 September 2024
Donna
United KingdomThis hotel is very tired in its decor and amenities. Rated and priced as a five star hotel but it is not. The evening meal was very unpleasant. We both had the pork belly and loin, which was in a very bitter jus that made the meal pretty much inedible. Nothing was done to address this, other than an apology,
Fantastic location and views. Very friendly, welcoming and professional staff. Excellent breakfast. Lovely decor downstairs in the bar, lounge etc. This hotel is going to be refurbished. Prices need to be reduced until this work is completed.
Stayed in August 2024
Reviewed: 2 August 2024
Paul
United KingdomEvery member of staff could not have been nicer. Welcoming and genuinely pleased to help and make our stay a delight
Stayed in August 2024
Reviewed: 22 July 2024
Alexandra
United KingdomOverpriced, bathroom across hall, terrible decor
Lovely spot, super helpful staff
Stayed in July 2024
Reviewed: 7 July 2024
Stephen
United KingdomStaff were very nice, hotel was exceptionally clean, food was first class, great position in Reeth.
Stayed in July 2024
Reviewed: 8 June 2024
Qualitymanyorkshire
United KingdomStrange decor: very strange carpet in some of the public areas. Underpowered electric shower. We could have had a different room with what looked like a very good shower but would have had to sacrifice the superb view. We went for the view. The carpet in the bedroom was not the cleanest ever. Furthermore, I never want anything on a hotel bed that hasn’t been freshly laundered, such as a heavy bedspread. The whole place was rather ‘tired’ and is in need of a great deal of investment. Our room was £183. We were upgraded to a room that would have cost £281. Very glad I didn’t book that latter room from the start. It’s a shame, as the staff were doing their best but couldn’t overcome the lack of investment.
We were upgraded to a bigger room; great position; helpful staff, although had to advise on how to chill wine (you need iced water, not just ice). Dinner was quite good; breakfast was very good.
Stayed in June 2024
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