On The Green, Reeth, Reeth, DL11 6SN, United Kingdom
#5 of 11 hotels in Reeth
Guests' ChoiceBased on 255 hotel reviews
8.4Cleanliness
8.9
Comfort
9.2
Location
9.6
Facilities
8.4
Staff
9.3
Value for money
7.6
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 October 2021
Lene
United KingdomThere is little not to like and so long as the staff continue to provide the level of service they currently achieve, the Bourgoyne will still be the best hotel in a fifty mile radius. A problem with the fire alarm control panel will have already been sorted
This is a well run country house hotel in a marvelous location. It achieves its reputation through the comfort of its rooms, the high standard of its cuisine and the welcome provided by its staff.
Stayed in October 2021
Reviewed: 20 October 2021
Lene
United KingdomYou won't find better in Yorkshire
We received the welcome and attention we hoped for. The staff went out of their way to be helpful.
Stayed in October 2021
Reviewed: 15 October 2021
David
United Kingdomit was understaffed. those there were very good and cheerful. full marks to them
Stayed in October 2021
Reviewed: 25 September 2021
Caroline
United KingdomCar park was a bit small for only 10 cars but the hotel has 12 rooms. On one occasion we had to park on the green. TV was small and basic as other rooms had bigger TV but is no deal breaker.
Excellent staff, excellent breakfast and dinner. You won't be disappointed. We stayed in the Muker room which was very spacious which had a fantastic view of the village and Swaledale. Worth it for the view alone!
Stayed in September 2021
Reviewed: 20 September 2021
Peter
United KingdomOur room was quite small for the price we paid and although comfortable, it was extremely hot as there were heating pipes which were on. We opened both windows fully but it was still uncomfortable. We booked through Booking.com and paid a lot. Having subsequently looked on the Burgoyne website, the room was a lot cheaper. At the price we paid, I didn’t think it was very good value for money.
The location was fabulous with great views from our bedroom. The staff were all very friendly and the food was delicious and original.
Stayed in September 2021
Reviewed: 19 September 2021
Jackie
United KingdomTHE BREAKFAST WAS VERY GOOD THE SERVICE WAS EXCELLENT
Stayed in August 2021
Reviewed: 18 September 2021
Joan
United KingdomSocial distancing in the dining room could have been better, tables too close in the right hand corner. When ordering our evening meal we felt “short changed” with the scallop starter, ONE is never enough !!?
The location was perfect for a relaxing break with panoramic views from our room window. We arrived early and the room was still being serviced however the member of staff checking us in was so hospitable ensuring that we were made comfortable and refreshed with coffee? Lovely lady. Late check out I.e. 11a.m
Stayed in September 2021
Reviewed: 16 September 2021
Ruth
United KingdomDining room quite formal for me. Same playlist, cover versions of songs, twice a day on loop. Service was fantastic - lots of comments on how short staffed they were but they did a fantastic job.
Comfortable, friendly, high quality spec, good location
Stayed in September 2021
Reviewed: 14 September 2021
Stephen
United KingdomRoom size and view given the price paid
Good. Excellent food although rather expensive.
Stayed in September 2021
Reviewed: 30 August 2021
Carole
United KingdomView from room, looked over car park and outhouses, description on website was overlooking the moors. Didn’t think room was worth money
Location
Stayed in August 2021
Reviewed: 29 August 2021
Carpenter
United KingdomBathroom remote from bedroom. Ok though.
Location in village. Private garden. Staff very helpful considering having to deal with post covid situation.
Stayed in August 2021
Reviewed: 23 August 2021
Patricia
United KingdomThe food was superb and the staff friendly and helpful.
Stayed in August 2021
Reviewed: 16 August 2021
Michael
United KingdomExceptional spot beautiful building and decorations charming service
Stayed in July 2021
Reviewed: 12 August 2021
Evelyn
United Kingdomsadly, hot coffee was not refilled, primarily because restaurant manager was very busy describing her previous career successes. the dining room lights were flickering rapidly, enough to set off a migraine episode, and I finished breakfast in sunnies!
location wonderful, breakfast perfect. dinner exceptional!
Stayed in August 2021
Reviewed: 9 August 2021
Kate
United KingdomAmazing food, brilliant service and friendly staff. And accommodating of vegan food - highly recommend this property which is in a gorgeous location.
Stayed in August 2021
Reviewed: 9 August 2021
Emma
United KingdomWe did feel we had to look around for a member of staff to attend to us when enjoying a drink in the garden.
We enjoyed our stay, clean and spacious room with beautiful views, nice breakfast Pleasant stay. Thank you
Stayed in August 2021
Reviewed: 2 August 2021
Alexes
United KingdomSlightly dated
Great location with amazing views. Staff very friendly and everything super clean
Stayed in August 2021
Reviewed: 25 July 2021
Vincent
United KingdomThe food was overpriced. The wine was way overpriced. Attention to detail in tidiness was lacking. They have a nice lounge with sofas in it. We sat there for a while and it was clear that before we had been in there someone else had also been in there because they had left a biscuit on a plate. We left and came back a while later. The biscuit was still there. Also there's a shaving mirror / make up mirror in the bathroom but the inbuilt light in it didn't work. And we asked a member of staff if they had an ironing board we could use. We were told they would check and call us. We never heard from them again.
Location was excellent. Food was good. Staff were friendly.
Stayed in July 2021
Reviewed: 17 July 2021
Ian
United KingdomOur bathroom was on the other side of the corridor but we knew that when we booked so that was fine. We had no success in getting the television to work in order to watch the Euro 2020 football. I suppose the only issue was that, whilst the staff were very pleasant, there was a tendency to say “no problem” to pretty much everything. I suppose it was quite endearing!
Its character and location in the village. There are some great walks and beautiful scenery around Reeth and the hotel is ideally suited for these. We both agreed that we would love to return to return.
Stayed in June 2021
Reviewed: 8 July 2021
Mike
United KingdomVery good breakfast & excellent location
Stayed in June 2021
Reviewed: 7 July 2021
Terry
United KingdomOur room looked into the carpark and if we left the curtains open everyone could see in. The room was dated and needed some money spending on it. The shower was either red hot or cold it had a mind of its own .But we had a nice time and it did not spoil our stay
The Position was perfect
Stayed in July 2021
Reviewed: 3 July 2021
Sandi
United KingdomLovely property in great location
Stayed in July 2021
Reviewed: 26 June 2021
Hunpahi
IndiaI couldn’t connect to the wifi in the room atall, only downstairs in the lounge the wifi would connect. Was very disappointed not to find a hair dryer and iron in the room, as even budget hotels like premier inn,mercure inn, days inn etc provide it during the COVID era.
The staff were lovely, food was excellent.The room was very well presented and bed very comfortable.Also had a good view from the room.
Stayed in June 2021
Reviewed: 22 June 2021
Cheryl
United KingdomThe lounge was quite hot to sit and relax in. Evening meal was quite pricey. Toilet was opposite the room.
Great service. Amazing views from the room. Food was nice. Friendly place.
Stayed in June 2021
Reviewed: 21 June 2021
Matthew
United KingdomIn such a posh appearing hotel the biggest let down was the shower you expect in a double shower to have a decent one a mira does not cut the mustard!!! Plus also no shelve to put your wash bag.
All in all a good experience lovely garden nice view good food lovely bedroom
Stayed in June 2021
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content