Orwell Road, Felixstowe, IP11 7PF, United Kingdom
Based on 1785 hotel reviews
7.1Cleanliness
7.6
Comfort
7.6
Location
8.7
Facilities
7.2
Staff
8.4
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 3 June 2024
Lisa
United KingdomHard to find as no sign up so abit confusing radiators very noisy so had a bad night's sleep the first night but sorted that turned them off.
Nice room and decorated well good location ,staff friendly. Nice atmosphere.
Stayed in June 2024
Reviewed: 3 June 2024
Robert
United KingdomHotel in the middle of being refurbished but we had been informed but it was too late to move hotel/find somewhere else.
Staff
Stayed in June 2024
Reviewed: 1 June 2024
Laila
United KingdomHow close you could hear your neighbouring rooms
The room was of a spacious size and location right near high street and sea front was a big bonus
Stayed in May 2024
Reviewed: 31 May 2024
Gillybean46
United KingdomIt was a good location to get to from Ipswich (Suffolk Show), staff were polite, beds comfy, bar food was good, the hotel is going through renovations but was still good
Stayed in May 2024
Reviewed: 31 May 2024
Wesley
United KingdomShane the outside was a mess or we would of sat outside seems like it was dumping ground
Very good location and when it’s had its refurb it will be really nice and fresh
Stayed in May 2024
Reviewed: 30 May 2024
Alan
United KingdomUndergoing major refurbishment so some areas still a bit dated, although understandable with ongoing work and hotel did ring to warn us in advance
Great central location and very friendly staff. Cooked breakfast also good.
Stayed in May 2024
Reviewed: 30 May 2024
Alan
United KingdomHotel being refurbished so didn't look great, shower in my room was a dribble.
Staff were great, very friendly
Stayed in May 2024
Reviewed: 29 May 2024
Ron
United KingdomNothing.successful
Hotel was undergoing major refurbishment, however this did not impact on our stay.staff very attentive and caring. Easy access for parking. Breakfast fast was varied and good quality. Overall our stay was most enjoyable
Stayed in May 2024
Reviewed: 21 May 2024
Anna
United KingdomRefurbishment going on, but to be fair, it was not disruptive
Comfortable and quiet Good breakfast
Stayed in April 2024
Reviewed: 21 May 2024
Linda
United KingdomThe staff very friendly and helpful
Location was very good for what we wanted
Stayed in May 2024
Reviewed: 20 May 2024
Nicholas
United KingdomBuilding work although I booked months in advance they rang a day or two in advance telling me of the works. Not enough time to change my plans
Location and price
Stayed in May 2024
Reviewed: 17 May 2024
Preston
United KingdomN/A
Very friendly staff
Stayed in May 2024
Reviewed: 17 May 2024
Gary
United KingdomThe new shower hardly had any water coming out of it, it was hot enough, just difficult to get actually wet. I suspect some kind of water miser/economy device was fitted that needed some serious adjustment. The rooms windows were being renovated but the sash locks were missing thus making them insecure.
The hotel was being refurbished, the standard of work being done looked very good. The bedroom was very generous and recently redecorated, there was a new bathroom suite. The decor was very pleasant and the bed comfortable. Nice touches such as built-in USB A & C sockets. Good breakfasts.
Stayed in May 2024
Reviewed: 16 May 2024
Julie
United KingdomIt was a shame we were there during the repair work and only 2 days notice of this to cancel. Which wasn't fair.
No breakfast on offer as doing repairs
Stayed in May 2024
Reviewed: 13 May 2024
Alan
United KingdomShowers always hit and miss. Sometimes hot, sometimes cold. Lots of work is being done on the property to improve, so I'm sure this issue is on the list....
Great location, short walk 5-10 minutes to beach, pubs and restaurants.
Stayed in May 2024
Reviewed: 12 May 2024
Christine
United KingdomWe were not told that there was intensive decorating work being done and that the restaurant was closed due to renovation.
Bar staff very friendly ,bar food very good . Reception Staff very nice .
Stayed in May 2024
Reviewed: 11 May 2024
Eloise
United KingdomStaff and facilities but room was Amazing brand new
Amazing room but staff were a little rude/blunt on reception
Stayed in May 2024
Reviewed: 10 May 2024
Michelle
United KingdomCarpets in room had stains all over. Shower head kept moving and bathroom looked old
Location was great
Stayed in May 2024
Reviewed: 10 May 2024
Candace
United StatesCould not control temperature of room. It was incredibly hot during the night and through the morning.
Room was spacious and clean.
Stayed in May 2024
Reviewed: 5 May 2024
Sallyann
United KingdomOne member of staff was rude
The bed was comfortable
Stayed in April 2024
Reviewed: 4 May 2024
Maria
United Kingdomwe we're often woken by building work, it's understandable but some warning or a location further to the noise ( especially early in the morning ) would have been nice.
good facilities. large room. comfortable bed. lovely staff.
Stayed in May 2024
Reviewed: 3 May 2024
Georgina
United KingdomThe hotel feels a little 'tired', but there are building works going on of which we were informed of before our visit.. There were no communal places to sit.
The location is very good as was the food and breakfast. All the staff I encountered were friendly and helpful.
Stayed in April 2024
Reviewed: 2 May 2024
Tony
United KingdomMaybe should have a dropped curb for parking spaces
Very nice bar and friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Nichola
United KingdomObvious things missing from the room like a coat hook!
Room was lovely, location was central.
Stayed in April 2024
Reviewed: 27 April 2024
Robert
United KingdomBooking.com website says this is 2.8 miles from Harwich and that's why we booked it, but that was by sea not car. The journey by car to the Harwich ferry terminal is a 55 minute drive!
Hazel was great on reception and the room was comfortable.
Stayed in April 2024
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