East Hill, Wandsworth, London, SW18 2QB, United Kingdom
#119 of 1,010 hotels in London
Guests' ChoiceBased on 652 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.7
Facilities
8.9
Staff
9.4
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 25 September 2024
Paula
AustraliaThey have old windows and have put an extra pane of glass over that to try and contain the noise but it still was a bit noisy. One of the beds we had in room 1 was very squeaky. No lift so you have to be prepared to lift suitcase up stairs.
They were going through renovations but kept that being done btwn 9am and 5pm on weekdays. Staff went above and beyond any query we asked re TV problems, more toiletpaper etc. Staff were very friendly.
Stayed in August 2024
Reviewed: 19 September 2024
Kathryn
United KingdomNothing
Central for me attending the visa centre , good shopping & eateries
Stayed in September 2024
Reviewed: 16 September 2024
Karen
United KingdomDont believe there was anything.
The room was stunning and had everything needed. The bottles of shampoo etc were fabulous. The food was so good, especially the breakfast. Sam & Lauren were great hosts and nothing was too much bother.
Stayed in September 2024
Reviewed: 16 September 2024
Wild
United KingdomFriendly staff and comfortable, well equipped rooms.
Stayed in September 2024
Reviewed: 8 September 2024
Samuel
IrelandTV had no service :(
Very nice room, lovely aesthetic, Sam was good entertainer
Stayed in September 2024
Reviewed: 3 September 2024
Beverley
United KingdomExceptionally helpful and friendly staff. Great food, we arrived late and had a lovely dinner. Perfectly located. Highly recommended.
Stayed in September 2024
Reviewed: 3 September 2024
Andrew
New ZealandRoom we had was bit noisy being road side
Nice location, exactly where we needed. Food was very good, staff very helpful & friendly
Stayed in September 2024
Reviewed: 29 August 2024
Holly
United KingdomThe room was not only beautiful, comfy and a nice size but the perks of room service and the mini bar facilities were excellent. Being dog friendly was a great perk too!
Stayed in August 2024
Reviewed: 20 August 2024
Kim
United KingdomThe staff were amazing - so friendly, helped us so much, considerate & always went the extra mile!
Stayed in August 2024
Reviewed: 20 August 2024
Gabriel
United KingdomI missed the brownie from the room. :)
Everything was perfect.
Stayed in July 2024
Reviewed: 13 August 2024
Britta
United KingdomUnfortunately our bottle of milk in the fridge was half full and was off. Just an oversight! The TV was a bit tricky to use, but we were told they are all being replaced soon.
The size and comfort of the room, especially the air conditioning, and the fact there was a sofa in the room. Lovely friendly staff. Sam was very helpful.
Stayed in August 2024
Reviewed: 3 August 2024
Lara
United KingdomBedroom super comfortable but could definitely do with a paint, and shower curtain could be changed too.
Wonderful staff. Very comfortable bedroom
Stayed in July 2024
Reviewed: 20 July 2024
Lauren
United KingdomWe had problems with our tv but it was too late to get help with this and only one night. This didn't matter too much but would have been nice to have fully working.
Room was lovely with nice finishing touches. Great selection of tea and nespresso machine with fresh milk in fridge. Bed very comfortable. Breakfast was delicious and staff were so welcoming.
Stayed in May 2024
Reviewed: 15 July 2024
Clare
United KingdomJust a very small thing but hot water tap in bathroom is scalding. Just so you are aware
Room size and decor. Toiletries/ fresh milk in fridge/ comfy bed Staff very friendly and helpful
Stayed in July 2024
Reviewed: 14 July 2024
Julie
United KingdomIt was away from the tube station. Also would have preferred separate shower as difficult getting into bath.
The size if the room (12) and the comfortable beds.
Stayed in July 2024
Reviewed: 12 July 2024
Mark
United KingdomNothing all good.
Great location, great staff, lovely breakfast
Stayed in June 2024
Reviewed: 8 July 2024
Dana
United Statesnothing
quaintness, proximity to Wimbledon, the staff was above exceptional!!!
Stayed in July 2024
Reviewed: 7 July 2024
Robert
United KingdomNothing!
Breakfast and dinner were very good. Room was spacious and clean. Great location by bus stops and town centre shopping. Really friendly staff. Nothing was too much trouble
Stayed in July 2024
Reviewed: 7 July 2024
Karen
United KingdomShower isn’t very powerful. Would be good to have some window privacy when the curtains are open.
Very comfortable, great location.
Stayed in July 2024
Reviewed: 29 June 2024
Amie
United Kingdomnothing
Beautiful room, exceptionally decorated, really comfy bed, lovely little touches with the mini bar and toiletries, right facing the road but room was very quiet, breakfast was fantastic.
Stayed in June 2024
Reviewed: 27 June 2024
Mufti
United KingdomThe staff were courteous and friendly. The pub was lovely and big. We loved the decor of the pub and the room. It was spacious comfortable and the little add ons in the room are a nice little touch. A special mention for the lady the served our breakfast. She was absolutely lovely. So warm and friendly!!
Stayed in June 2024
Reviewed: 18 June 2024
Jude
New ZealandShower glass wall not stopping the water from under the class going over the floor- very dangerous!
Very comfortable Thankyou
Stayed in June 2024
Reviewed: 15 June 2024
Peter
SlovakiaThis was our fourth stay in Hotel, what says everything. Amazing team, great location, tidyness.....we will definitely come back again when visiting London
Stayed in June 2024
Reviewed: 7 June 2024
Patricia
United KingdomPerfect location and stuff was lovely!
Stayed in June 2024
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