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  5. Reviews of The Bournbrook Inn

Reviews of The Bournbrook Inn

1273 Pershore Road, Birmingham, B30 2YT, United Kingdom

#46 of 72 hotels in Birmingham

Guests' Choice

Review Score

Based on 3671 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    8.2

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    8.0
    Really enjoy are stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not great beer on tap

    The building is beautiful & the setting is so lovely

    Stayed in June 2024

  • Reviewed: June 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location

    Stayed in June 2024

  • Reviewed: May 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room needed better cleaning and some maintenance to be done.

    The pub and the staff, very friendly

    Stayed in May 2024

  • Reviewed: May 29, 2024

    9.0
    Great hotel for overnight stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great location. Comfortable beds. Friendly staff.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    6.0
    Comfortable but could do with more staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel did not respond to 2 emails asking for early check in. Arrived early and was made to wait over 1/2 hour for room to be prepared. No apparent coffee machine at breakfast instant coffee and a kettle is not acceptable. There were no staff available to say what was available at breakfast time

    Comfortable room

    Stayed in May 2024

  • Reviewed: May 28, 2024

    7.0
    nice stay..good bed..sleep like a baby..room was clean tidy.all the felicity in room..
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to morrison supermarket...chip shop up the road and Chinese take away to..very nice food..

    Location was great for me...close to city centre..

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Would use again
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only one thing stop serving food at 6 we arrived at 8

    All in one place looks like a old building but modern

    Stayed in May 2024

  • Reviewed: May 26, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast. Also better lighting system within the public toilets in the restaurant area. Took my child to the loo and we were the only ones there. Lights completely went out and in darkness!! I assume it was the sensors so spent a few seconds waving arms around. Spent several minutes trying to get back to the main door feeling around too see if that helped while having a very upset child on the loo panicking. Fortunately lights came on eventually. But the fact it was pitch black in there was very frightening for a 5 year old.

    Simple, clean and tidy room / bathroom. Breakfast was basic and limited and unfortunately I didn't like it. It was very luke warm and wasn't keen on the quality of the breakfast either.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    9.0
    Nice location …functional accommodation, staff pleasant and professional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location.

    Stayed in April 2024

  • Reviewed: May 24, 2024

    9.0
    Nice Hotel
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    The location is great, handy for buses and Trains. Good value for money.

    Stayed in March 2024

  • Reviewed: May 24, 2024

    7.0
    Good
    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights

    No breakfast 1 x morning because chef did not turn up. Car park is a problem with large van.

    all amenities were close

    Stayed in May 2024

  • Reviewed: May 23, 2024

    6.0
    Room fit for purpose but breakfast definitely not. I won’t pay for breakfast again.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot breakfast with coffeee machine

    Bacon overdone and remainder of food was cold. Make your own instant coffe no machine.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    7.0
    We were having a weekend away in the locality of the hotel which met our needs
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Cooked breakfast items could have been warmer as could the plates but save for that nothing of note

    Staff were friendly and helpful. Large car park. Clean room.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    6.0
    Good but room for improvement.
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nowhere to put towels in room, nor soap in shower. No chair in room. Toilet roll in useless position. Dinner only available to 1800 and limited menu that had been hanging around since lunchtime. I know it was Sunday but if people are staying they need to be able to eat at a reasonable time. Breakfast poor. Limited selection both cooked and not cooked, scrambled egg a solid block after hanging around for an hour or more, though you could order freshly cooked eggs, and only instant coffee unless you paid extra for proper coffee which is simply not good enough.

    Friendly and helpful staff a definite plus. Good selection of beer in bar. Room reasonably comfortable. Location good. Parking good.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    6.0
    Clean Room & Bathroom, good breakfast. Situated in the center of the city. Good parking space for ca
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    The reception staff could have been more co-operative. Had asked for an extra pillow & a blanket. However, was not provided.

    Clean Room & Bathroom, good breakfast. Situated in the center of the city. Good parking space for car.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bring asked in an accusatory tone every morning if I'd paid for breakfast. After about 4 days I asked for the room to be vacuumed. This never happened. I was told I had a room reserved but when I enquired about this they were fully booked and I had to find alternative accomodation at very short notice.

    The location is excellent, a morrisons across the road and takeaways galore nearby. Most of the staff were very helpful. Particularly the guy who booked me in late at night.

    Stayed in April 2024

  • Reviewed: May 19, 2024

    6.0
    Convenient and reception staff gracious and helpful with their advice.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hallway stank of stale cigarette smoke. The acoustics, of selfish guests slamming doors early or late. No sound proofing. I realise neither of the above is the fault of the staff.

    Kindly allowed me to leave the car on day of checkout, so I could go to a convention at the ICC. It’s an easy walk to the local Bourneville station, that heads directly into the city. It saves in the nightmare of city parking with most of it now pedestrianised.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast

    Stayed in April 2024

  • Reviewed: May 18, 2024

    7.0
    Good accommodation , good value.
    • Solo traveler
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The banging of doors as guests were leaving their rooms.

    Good clean room . Great breakfast. Friendly staff.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Ease of booking

    Clean good value for money

    Stayed in May 2024

  • Reviewed: May 17, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It's dirty. Toe nail clippings on floor in bedroom, various hairs in the bathroom. Cups in bedroom were dusty so again not clean. Staff don't seem happy really. Breakfast was ok but not very hot. Kettle on bar and coffee sachets. They have a big coffee machine but it's not available.

    Not expensive

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Good lovely place ( if you are not a dog person I don't recommend this place).
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Seeing Dogs close to where I was eating food when I was there made me think the place was not clean.

    The staff were very friendly lovely and nice and welcoming, they even went the extra mile when there was a mistake with drinks as there was a problem when pouring pepsi. Also really loved the 20% discount for main meals for those who are staying.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    9.0
    Good food, friendly and helpful staff,great location, would stay here again.
    • Business trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, really helpfull staff, average rooms but very clean and comfy.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our television did not work, notified a member of staff but it couldn't be fixed during our stay. The breakfast was cold and poorly cooked. Fried eggs cooked to order were disgusting.

    Helpful staff, nice size rooms. Free car parking and good WiFi access.

    Stayed in May 2024

Showing 1 - 25

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