For a double executive room as it was described the room 103 was tiny with no drawer space for our clothes. The en suite especially the shower was even smaller and we are not excessively tall or overweight. The controls for the shower had no markings for on/off and more importantly for temperature and with a very large shower head I very nearly scalded myself while trying to work out how to use the shower without glasses. There was also no shaver socket.

Hotel is very clean and well appointed. The staff were helpful, the bed was very comfortable and breakfasts were excellent. Its location is very convenient for the underground.

Stayed in June 2024

Room was TINY. This may be a thing in London but I was a bit shocked how small the room was. But was fine for somewhere to sleep and keep my suitcase

Fantastic location and the building was nice and clean. Always staff on the front desk and they were very helpful and friendly. Staff taking orders for breakfast worked quickly to take orders and deliver food so I could get on with my busy day. I’d recommend this hotel.

Stayed in June 2024

Room in basement

Stayed in June 2024

The bathroom was extremely small, and the water basin was so ridiculous that we could not wash our faces or brush our teeth without pouring water all over the floor. I made a mistake with the booking without realising it until I got there. But it was very expensive for 1 night without breakfast.

Very clean room and hotel. Modernised and pleasant. The location was superb, very convenient for families with small children as it is a few hundred metres from Earl's court underground station. Quiet street, so we slept very well without noise from some of the central parts in London.

Stayed in May 2024

Room was extremely small even though we booked the Executive Double room (supposedly 4m2 bigger than the STD room). There was only 20cm between the desk and the edge of the bed, so we had to go in a sideways manner to access the far side of the bed (we are normal sized people). There was nowhere to put our suitcases and we were traveling to the UK from abroad, so had medium sized cases. They could redesign the desk in our room to configure the room better.

Nicely furnished, clean accommodation in a quiet street. The bed was comfortable for us. Entrance area to the hotel and the breakfast room were lovely - in fact the breakfasts were very yummy. Easy, easy access to Earls Court tube station.

Stayed in May 2024

My only remark would be towards the cleaning personal, who was doing a great job cleaning the bathroom the first few days of our stay but then started neglecting some things and didn’t provide us with new rolls of toilet paper (we had to ask at reception for it) when clearly it was visible that it had finished.

We had the nicest experience with Mornington Kensington! The hotel is located in a very nice area - it is close to the tube, but it’s also ideal if you like to explore the picturesque surroundings by foot. Our room was nice and clean. An iron, hair dryer and toiletries were available in the room. We were even lucky to have a view towards the street with all the beautiful houses. The staff is very friendly and always willing to help. On check-out they can safely store your luggage if you have a late flight or departure.

Stayed in May 2024

Nothing

Excellent in so many ways, staff very warm, spotlessly clean, cleanest I have ever experienced. Our room was tiny but we got a great rate, you can’t have it all.

Stayed in June 2024

My only gripe was the shower head! Probably lovely for tall people, but I do not like the large rain head showers …. sorry!

Excellent hotel ….. staff, facilities and location could not have been better. Very good value for money. Will definitely stay again.

Stayed in May 2024

Definitely go for at least the queen bedroom, double room was a bit too small with low ceiling

Location was everything and amazing!! beautiful part of london- would absolutely stay again

Stayed in June 2024

Rooms, while good organized and comfortable were rather small and the size of the sink in the bathroom was a drawback. It was so small that it became nonfunctional for anything besides hand-washing. A few more hooks on the walls or in the bathroom would also be helpful.

The hotel was new, tidy, and modern, making it a pleasant place to be a guest. Although the standard rooms were small, they were clean and mostly comfortable. The hotel team was amazing. We felt very much "seen" and welcomed, as we were always warmly greeted and asked if there was anything we needed assistance with. We really liked the breakfast offerings. The ability to order several dishes à la carte meant we enjoyed a different breakfast every day during our five-day stay. Everything was fresh and of good quality. The service team at breakfast was also great—super quick and helpful. The hotel's location was very convenient. Situated in Zone 1, it was near a metro station with two lines, one of which goes directly to the airport, and both go to the city. Additionally, it’s located in Kensington, allowing us to walk (30 minutes) to Hyde Park and Kensington Palace through the beautiful neighborhood.

Stayed in May 2024

Rooms are small but that’s often London. Staff were amazing overall except for one staff member who begrudgingly helped me with my 3 heavy bags after 22 hours of travel and then just left me in the lift to manage by myself. Very disappointing!

Great location, freshly renovated, gluten and dairy free options on breakfast menu

Stayed in May 2024

Small room

Location

Stayed in May 2024

Small room.

Very comfortable bed!

Stayed in May 2024

The shower cubicle was not shutting properly so was leaking out something that can easily be fixed

Location was great, the hotel was very clean, breakfast was good and the staff were friendly and easily approachable. The Regina I think that’s her name was very friendly and welcoming. Great information tips.

Stayed in May 2024

Pricey breakfast, they charge £5.00 extra if you don't book in advance.

Good location, quiet road, good atmosphere in hotel.

Stayed in May 2024

Twin room extremely small with insufficient space

Good location very good breakfast

Stayed in May 2024

Very friendly helpful staff. Room quite small but nicely decorated and everything you needed. Good shower. Comfy bed.

Stayed in April 2024

I hope the other rooms in the property are better but long story short, avoid LG (lower ground floor) rooms at any cost: - this is probably not uncommon for London, but the room was tiny for the money I paid. If you are claustrophobic, you better consider paying more and staying at a Hilton. - a blind on my window was malfunctioning and I could not raise it to let whatever a pittance of daylight I can get in a lower ground room. - the pipes were making a lot of noise - for example I woke up every time a guest upstairs flushed the toilet or washed their hands. Not sure if it is specific just to the room I was staying at but I could hear these noises all night long as the pipes are somewhere in the wall behind the bed's headboard. - staying at a room below the ground level is just generally dreadful - it would be fair to offer them at a lower price, but well it's London and customers are ready to compromise, unfortunately.

There are several things that are worth commendation: + breakfast was a great value for money. Breakfast team members were nice, pleasant and attentive. + location is wonderful, just 4 minutes walking from Earl's Court and 9 minutes walking from Brompton West overground station which makes it perfect for anyone attending an event at London Olympia. + staff at check-in were nice and helpful too. When I said I was unhappy with the room I got (I was checking in at 18:00 and they seemed to be fully booked), they demonstrated willingness to mitigate for it in different ways. + water pressure was pleasantly high, bathroom facilities new and clean and Rituals products (shampoo, handwash) were a nice bonus.

Stayed in May 2024

No AC for cold air, we were melting in that room. The elevator is ridiculously small, if you can, take the stairs. Although it was recently renovated, the bathrooms were tiny and things were falling apart in the shower and the toilet roll holder as well...

Great location, nice staff, comfy big beds

Stayed in April 2024

Hand basin was small & inconvenient.

Location is good & convenient. Breakfast was really good.

Stayed in April 2024

Honestly, the size of the shower. We had a corner stall with a waterfall showerhead that was set up too far out - we had to tilt the head inwards so that our back/face wasn't millimeters from the shower doors. We then had to make sure the shower head was set back in place so that we could open the shower doors... It was better made into a wet room. I'd recommend those on the taller and/or heavier side to check shower dimensions before booking (if possible). Another thing to note is that the lift is also quite small. One of us and our one suitcase was all that could fit, which didn't bother us but is still something to mention.

The location was fantastic with a reasonable price - it was a two-minute walk from Earl's Court tube station. The bed was very comfortable, the room nice and cool, and the view peaceful from our window (we were on the 4th floor). Having 24/7 staff also gave us reassurance. Even with the one issue we had, we would come back for another stay.

Stayed in May 2024

The shower is slightly small

Excellent location, 2 minutes from the local station. Very clean and lovely decor

Stayed in May 2024

The room was in the lower ground and the window faced the trash area, with many litter bags piling against our wall (see picture). This is the reason I do not give 10 points

Conveniently located close to Earls Court subway. Extremely quiet street. Rooms are small but very clean and well arranged. Everything looks new, possibly because a complete recent renovation.

Stayed in May 2024

Convenient to all attractions, friendly staff

Stayed in April 2024