The Black Hole Wharf Hill, Winchester, SO23 9NQ, United Kingdom
#5 of 17 B&Bs and inns in Winchester
Guests' ChoiceBased on 1266 hotel reviews
8.9Cleanliness
9.5
Comfort
9.3
Location
9.2
Facilities
8.9
Staff
9.4
Value for money
9.0
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 13, 2024
Graeme
United Kingdom“Spy hole “ on room door. Suggest painting over
Good breakfast, ideal location, excellent staff
Stayed in May 2024
Reviewed: June 12, 2024
Pai
United KingdomNa
Nice location. Clean.Lovely staff Near city centre Peaceful Great breakfast
Stayed in June 2024
Reviewed: June 11, 2024
Patrick
United Kingdom0000
Great place. Local to the town centre. Loved it
Stayed in May 2024
Reviewed: June 10, 2024
Carol
United States of AmericaEverything was splendid ~ no complaints!
Breakfast was excellent and the service superb. The staff is incredibly friendly and Steph was a huge help on arrival and she explained everything about the property and the area. She shared with us that there was a rooftop patio and (after dinner) I made myself a cup of tea and we sat up there for a bit enjoying the late day. The car park is a block or two away and is easy to use and pretty inexpensive by paying for a 24 hour period. We walked to the cathedral where we took a wonderful tour and then spent the rest of our time self-touring their special exhibit. Loved the library and the cache of old and original books ~ what a treasure. Highly recommend this property and would love to come back and visit their sister properties (pub, etc)
Stayed in June 2024
Reviewed: June 10, 2024
Iain
United KingdomUnfortunately, I had to start early work so didn't get to try the cooked breakfast. However, there was plenty of other options available in the kitchen area. On-site parking not available but that's understandable in Winchester. Car park was a short walk away.
Very warm welcome. Great rooms and facilities. 24/7 access to kitchen area. Rooftop terrace is great addition and has nice views. Location is very convenient; short walk to town. The history of the building was fascinating.
Stayed in June 2024
Reviewed: June 10, 2024
Justine
United KingdomA kettle and tea facilities in the room would have been lovely, our room was two flights up using a narrow winding staircase so carrying tea upstairs is not ideal, first thing in the morning I like to have a cup of tea without needing to get washed and dressed although I am sure the lovely staff would have welcomed the guests in any attire, Steff was lovely and very accommodating. We had the opportunity to eat a cold breakfast i.e. cereal, toast , yoghurts etc but had taken porridge as we were completing the SDW Trail run that morning.
The location, the room was lovely, the bed was comfy and the quilt and pillows lovely, the building is quirky, tea and coffee available at all times downstairs in the dining room.
Stayed in June 2024
Reviewed: June 9, 2024
Darran
United KingdomThere is nothing we didn’t like
Great location and within 10 minutes pleasant walk into the city centre past a number of landmarks and places of interest. The link with ‘The Black Boy’ pub is obvious and both are quirky and really friendly. Defo recommend. Breakfast was fab and the access to tea and coffee a nice touch all day Didn’t use the roof terrace but wish we had…
Stayed in June 2024
Reviewed: June 8, 2024
Raymond
United KingdomNothing, it was all very good.
Breakfast was very good and the rooms very clean
Stayed in June 2024
Reviewed: June 7, 2024
Helen
CanadaNothing
Well run lots of fun.
Stayed in June 2024
Reviewed: June 5, 2024
Alan
United KingdomTea making in the room
Breakfast was brilliant
Stayed in June 2024
Reviewed: June 3, 2024
Julie
United KingdomRoad noise and other guests being loud late at night.
Quirky and fun - loved the rooftop terrace and watching the sun set from up there.
Stayed in June 2024
Reviewed: May 31, 2024
William
United KingdomExcellent location - nice walk by the river into town . A quirky theme but applied stylishly . Everything was immaculately clean -spotless white bed linen and towels . The breakfast was really good - quality products . A great place at a very reasonable price .
Stayed in May 2024
Reviewed: May 31, 2024
Geoff
NetherlandsThe hotel wasn't in the centre of town - it's maybe a 5 minute walk - but that has both pluses and minuses.
The prison theme is great. The rooms had convincing cell doors and the atmosphere was carried out further in the building. I joked that - in theory - we should have had cold showers as well and only gruel for breakfast to continue the prisoner effect, but fortunately that wasn't the case. The breakfast was fine; you order what you'd like for English breakfast and it's prepared fresh. What I would like to emphasise are the walks near the hotel. There's a great path alongside the river to Winchester centre and also a nice country walk near the public (private) school.
Stayed in May 2024
Reviewed: May 31, 2024
Lou-anne
South AfricaN/A
Had a great stay. The location was great and the breakfast was super and very generous portions.
Stayed in May 2024
Reviewed: May 29, 2024
Andrew
United KingdomNothing. We enjoyed everything 😁
The prison theme was great even down to the tin bowls and plates at breakfast. Breakfast was superb.
Stayed in May 2024
Reviewed: May 28, 2024
Laurie
AustraliaHaving to leave, we could have stayed longer...
The trip to Winchester could not have been better. The B&B was spectacular. The whole team was so helpful. The proximity to town and the breakfast made this trip special. Emma runs such an impressive operation so helpful an asset to the B&B a special thanks goes to her..
Stayed in May 2024
Reviewed: May 28, 2024
Theresa
United KingdomNothing
Great location and very quirky staff were excellent got an earlier check in when requested, have an allergy and staff at breakfast were very helpful Rooms had everything you need, good price and good food
Stayed in May 2024
Reviewed: May 27, 2024
Emma
United KingdomIt was quirky clean modern and had a lovely terrace for a drink at top of building staff were lovely
Stayed in May 2024
Reviewed: May 27, 2024
John
United KingdomIt was quirky in a great way, complimentary coffee / tea, great breakfast.
Stayed in May 2024
Reviewed: May 27, 2024
Lynette
AustraliaNothing.
The property was clean, quirky and in a great location. The breakfast was cooked on request and was really good.
Stayed in May 2024
Reviewed: May 26, 2024
David
United KingdomNothing
Very quirky with a prison theme in a modern building and also you could get a variety of hot drinks anytime of the day from the Dining Room on the Ground Floor
Stayed in May 2024
Reviewed: May 25, 2024
Jeff
United KingdomThere was a lack of any shelf space in the bedroom and the hanging rail only had 3 coat hangers on it.
A good range of tea coffee etc available 24/7 in the breakfast area, good breakfast, comfortable bed and nice rooftop terrace. Quirky theme with bedrooms modelled on prison cells
Stayed in May 2024
Reviewed: May 23, 2024
Peter
United KingdomSome traffic noise early morning
Lovely room with character. Great breakfast, freshly cooked.
Stayed in May 2024
Reviewed: May 20, 2024
Claire
United KingdomGreat location, quirky, clean, comfortable and delicious breakfast.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content