Bathoom was a bit dated.

Excellent location. Helpful staff. Breakfast was OK

Stayed in May 2024

Location a bit far away from key attractions, though Metro was some 8 blocks away.

Nice and kind staff. Good breakfast. Clean room.

Stayed in April 2024

There was insects in the room, and small cockroaches there a lot of them was in the room. The room had no windows to open and smell fresh air and this was the worst thing I have had during my stay, I ordered a takeaway breakfast and the quality was very poor, their breakfast quality itself is very poor and no diversity a few options are available. Another point for some reason the toilets in the lower floor was locked and you need a card to open it which was very difficult to get especially if you have already check and waiting for your taxi

Staff is very friendly, there is a nearby restaurant that has good variety of food, there is a Market and nearby pharmacy too, the location is perfect

Stayed in April 2024

Bathroom: shower water got all over the floor; we had to use our towels to sop it up Bathroom: no counter or ledge to put things on such as makeup bags, brushes, combs, hairspray, hair dryers: very inconvenient Room: no mirror by a plug for using a hair dryer Room: no light by the sofa bed for reading

Staff, breakfast, location.

Stayed in April 2024

Communal areas are a let-down. Decor in the rooms needs a lift. But my room had a nice area to work in and was extremely clean.

Location fab. Restaurant recommendations superb. Breakfast terrific. Thank you.

Stayed in April 2024

Great location, nice room with great views of the Shard and the London Eye and a good breakfast!

Stayed in April 2024

It was comfortable for an overnight stay for work. Access to fresh air through a window ventilator would be a good idea.

For an overnight stay for work, this was fine. It was convenient and had a good view of the skyline of London. Room was quiet, had a desk with nice chair, and a coffee maker, hair dryer, heated towel rail (sufficiently hot to heat the whole room) bedside lamp, mirrors, spacious shower, biscuits, iron and ironing board and, best of all, a fridge. There were hangers, and a large window and a nice dressing gown and slippers to wear, which is a nice touch. Little Sainsbury's directly across the square is very handy. It was clean.

Stayed in May 2024

sometimes the cleaners forgot to top up the teabags etc. That would be useful. Also having a gym on site would be wonderful

The staff were wonderful and helpful Beautiful location and so convenient

Stayed in April 2024

The “refundable “ damage deposit of £25 which takes several days to be returned

Peaceful location, functional, clean room with excellent shower room. Great location for the Fashion &Textile Museum . Plenty of places to eat and drink nearby.

Stayed in April 2024

The room (as well as the breakfast room that is close to the entrance and reception) are not 4-star. A good 3-star is. Breakfast is definitely improvable, little choice and no products of particular quality. Overall the stay went very well and so I recommend this hotel

The location of the hotel is great, you can walk to Tower Bridge and get around the rest of the city with ease as the hotel is close to bus stops of major routes. The small square below is pleasant (there is an antique market on Thursdays) and there is a supermarket across the street (useful). Also near the hotel are small restaurants, pubs, and several clubs. Very good room cleanliness.

Stayed in April 2024

Only disappointment I had was the fact the neighbouring room was very loud until about 3/4am. After asking them to keep it down they still did not and kept us up quite a bit.

It’s in a good location and very comfortable bed and room.

Stayed in April 2024

Only UK plugs in the room, and the staff could not provide an adapter. There was only one usb socket in the lobby to charge the phone, thus we had to buy a UK charger on our own. The bathroom had no window and no ventilation instruments

Good position near to Tower Bridge and to several public means stops to visit best spots in London. Good and various breakfast, comfortable room.

Stayed in April 2024

Air condition problems. Room change was smooth though !

Stayed in April 2024

No black out blinds or curtains

Location

Stayed in March 2024

tube stations are a bit far away if you need them

Bus stops just around the corner enough to get around for us, close enough to liverpool street station.

Stayed in April 2024

It was nice, nothing extraordinary but a decent stay. The room was big enough and even had a work desk. The toilet was clean enough and everything worked as expected.

Stayed in April 2024

Impersonal

Location

Stayed in April 2024

The beds were very comfortable, excellent breakfast!!

Stayed in March 2024

I’m not sure what the plan for the desks in the rooms are but it’s odd and doesn’t really work effectively. The noise from the air con or vents is noticeable at all times and the state of the wall in my room was awful and clearly needed painting. Breakfast was fine but would make more sense to do vouchers or some deal with local cafes or shops to get better options there and spend the breakfast money on getting the hotel decorated and updated. The cleaner trying to enter at 8.30am when I was in the room and clearly stated I was packing also wasn’t ideal - why not check when people are checking out and just wait?

Location for my needs was ideal. Bathroom was clean and the shower had good water pressure. The bed was comfy. The staff I spoke to at reception were lovely.

Stayed in April 2024

Very central in a good area. Nice atmosphere.

Stayed in April 2024

Not beiing able to open a window in the room.

The location of the hotel. Friendly staff. Excellent cleaning of the room.

Stayed in March 2024

Long dark hair in shower cubicle the whole time we stayed, for 4 nights, showed shower not cleaned properly. Also, had cups with stains on 2 occasions. Not good cleanliness & has put us off returning to Bermondsey Hotel. Disappointing cleanliness!

Liked the area, close to Railway & Tube station. Good pubs, cafes & restaurants nearby & convenience store opposite hotel.

Stayed in March 2024

Room too hot

Great location, room was good and clean. Didnt have breakfast. Staff excellent, coffee machine in room excellent

Stayed in March 2024

could not get the heating right in the room. Would be nice to have an internal restaurant in the evening too, but given location, i understand why

location

Stayed in March 2024