Newark Road, South Hykeham, Lincoln, LN6 9NH, United Kingdom
#16 of 22 hotels in Lincoln
Guests' ChoiceBased on 1978 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.0
Facilities
7.8
Staff
8.7
Value for money
7.6
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Jeffrey
United KingdomBit dated in parts
Easy access from the motorway we stopped off as part of a longer journey
Stayed in May 2024
Reviewed: May 18, 2024
Sally
United KingdomDecor a bit tired and dated but that's only a cosmetic issue. Not really a problem and everything else was great. But no need to change towels every day (I finally worked out using the Do Not Disturb sign as my room didn't need doing daily). The jacuzzi wasn't working for the whole time I was there (5 days) which was a bit disappointing. But that didn't spoil my stay!
Food good quality and fair choice on menu. Pool.and gym facilities, sofa in room, helpful and friendly staff on reception and in the restaurant. Comfy bed and good quality duvet and pillows.
Stayed in May 2024
Reviewed: May 17, 2024
Danielle
AustraliaFriendly helpful staff Clean Free parking
Stayed in May 2024
Reviewed: May 13, 2024
Stephen
United KingdomNo timer in the sauna, the spa bath was broken more times than it was working with no indication if, it was going to be fixed or when. the lockers in the changing room require replacing as most don't lock.
breakfast great, good quality items well cooked and presented. mains at dinner great,very well presented, full of flavor and pipping hot, sweet disappointing after a stunning main, so will not rate this dish. Our room was outstanding for comfort,size and clean in every corner, loved our stay. The public toilets were spotless and fresh.
Stayed in May 2024
Reviewed: May 12, 2024
Jennifer
United KingdomThe shower in our room was very hot even on the coolest setting
Lovely friendly staff. Swimming pool was quiet.
Stayed in May 2024
Reviewed: May 11, 2024
David
United KingdomRoom. We had an Executive King Room which has “a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as a sofa”. There was only a sofa which was not well positioned to watch the TV, with no other armchairs. The safe did not work. The coffee facilities were on an inconvenient small shelf. An ironing board was hanging on the wall next to them. The general appearance of the room was shabby. The hot water tap produced scalding water and we were not able to use it, and were told it could not be fixed. We had a discounted advance booking, but at the standard room rate this would have been very poor value for money.
Staff - all were friendly and helpful. Evening meal - the evening meals were all good to excellent. Bed - very comfortable Location - excellent for getting to places across Lincolnshire.
Stayed in May 2024
Reviewed: May 8, 2024
John
United KingdomExcellent room, good swimming pool, excellent staff.
Stayed in May 2024
Reviewed: May 7, 2024
Aaron
United KingdomThe night time staff weren't overly friendly and didn't really appear like they wanted to be there! Just a bit of a smile would be nice.
Ideal location, plenty of parking
Stayed in May 2024
Reviewed: May 6, 2024
Carolyn
United KingdomThe only thing that was confusing was some of the spa facilities you had to pay extra.
Excellent location, staff were friendly and helpful. Really nice that you could use the swimming pool on the day you checked out.
Stayed in May 2024
Reviewed: May 6, 2024
Kerry
United KingdomLack of bacon at breakfast. But not too bothered about bacon. Pillows were awful. Bad neck when woke up. Glitter all over the carpet. I guessing quite hard to hoover up
We were very lucky to have a free upgrade, which was a lovely room was very spacious and very clean. Unfortunately the jacuzzi didn’t work. But as it was unexpected we weren’t to bothered. But if paying for the room would have been gutted. Great place/area Breakfast good. Calories on all hot food, which I like.
Stayed in May 2024
Reviewed: May 6, 2024
Harrison
United KingdomIt's a shame really the mattress had seen better days bedding pillows lovely but desperately needed a new mattress
Loved it all
Stayed in May 2024
Reviewed: May 6, 2024
Kim
AustraliaVery good breakfast. Laptop died and staff located a computer repairer and it was fixed within an hour.
Stayed in April 2024
Reviewed: May 5, 2024
Michael
United KingdomAll the staff were very helpful and friendly, room was clean and comfortable, evening meal was good except the peas were just too a la dente for me, the breakfast was very good and plentiful all round a very good experience thank you
Stayed in May 2024
Reviewed: May 5, 2024
Linda
United KingdomFood in restaurant was not good. Curry was out of a jar not home made. Did not eat in restaurant again. Sandwich was worse than an old British rail sandwich. Changing rooms in pool need updating
Staff were good and room was big. Pool was good size too.
Stayed in May 2024
Reviewed: May 4, 2024
Claire
United KingdomThe pool changing rooms were not very clean at all, the sauna area looked dirty, the pool area had a funny smell
The bed, the staff, the pool, the jacauzzi
Stayed in April 2024
Reviewed: May 1, 2024
Mark
United KingdomRooms a little tired, cracks in the ceiling.
Close to intended destination
Stayed in April 2024
Reviewed: April 29, 2024
Howsley
United KingdomThere was nothing I didn't like.
The location was very good and the room was spacious and very clean.
Stayed in April 2024
Reviewed: April 29, 2024
Tara
United KingdomDidn't stay for breakfast, as had it before and it wasn't up to expectations, others that did stay said it wasn't good at all, weird pillows, huge but no support, overpriced for simply somewhere to sleep
Location, clean room
Stayed in April 2024
Reviewed: April 28, 2024
Peter
United KingdomThe hotel does not have the more modern facilities in the room one has come to expect when staying regularly in hotels around the cities.
Staff were very pleasant and helpful
Stayed in April 2024
Reviewed: April 28, 2024
Susan
United KingdomThe changing room and shower area in the Spa needs renovating and updating.
Clean room with nice bedding. The gym and the pool were nice. Good breakfast.
Stayed in April 2024
Reviewed: April 27, 2024
Colin
United KingdomOnly 2 serving at the bar. But they really worked very hard.
Everything was nice and easy.
Stayed in April 2024
Reviewed: April 27, 2024
Nicola
United KingdomThe room and hotel was cold, air conditioning unit in the room which turned into a warm air blower, meaning it got too hot even on lowest setting and when you turned it off went cold very quickly, unable to have a regular temperature. Cold in the corridors and the bar area. Good was a wait and cold when arrived.
Staff were friendly, room was clean, pool and jacuzzi were good
Stayed in April 2024
Reviewed: April 26, 2024
Andy
United KingdomMenu was minimal little choice expensive for what choice there was
Location & facilities
Stayed in March 2024
Reviewed: April 25, 2024
Julien
United KingdomSpa facilities not on, dirty pool and jacuzzi, no soap in the gym showers. Hotel appeared tired.
Friendly staff
Stayed in April 2024
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