Bed could be a little bit larger but it was alright.

We come for 5 years now and still find it very pleasant. Staff is very good and attentive.Location and food is very nice.

Stayed in June 2024

Very little parking. We managed to get parking the first day but the second day we had to pay for it down the road. The bathroom also had a slightly mouldy smell and we could not work out why because there was no mould visible.

The breakfast was nice and the staff friendly. Coffee with breakfast was a bit of letdown though but at least there was a coffee machine and pods in the room to had coffee there Instead of the dining room. Room was nicely decorated, can tell they have been refurbished. We had mentioned we are travelling with our 7 year old son and they set up two extra single beds in the room when one would’ve been sufficient but it was lucky the room was big enough that we did mind it. The hotel Is also located across from two great restaurants - the Crispín Pub and Toll Bridge SmokeHouse. Both really good

Stayed in June 2024

NA

Breakfast

Stayed in May 2024

The food in the restaurant was so fresh. The beds in the rooms was so comfortable

Stayed in June 2024

Location is good Clean and comfortable beds

Stayed in May 2024

We had a problem with our room as we could not open the window and it was too hot but they kindly upgarded us to a bettr room.

Stayed in May 2024

Loved the location and the beautiful building. The staff were kind and the breakfast delicious

Stayed in May 2024

The bulb in the room on the bedside lamp was not working .

Very clean comfortable hotel and great value for money , the staff are very nice and polite , nice laid back atmosphere.

Stayed in May 2024

WiFi in room poor Upstairs hallways need a lick of paint & our bathroom base made of wood needed serious attention & hall carpets Breakfast ok but not the best for cost of room , although it it’s table service which was nice

Downstairs bar / conservatory/ outside space lovely sun all day

Stayed in May 2024

Nothing

Lovely hotel

Stayed in April 2024

We had to wait too long to get our dinner served

Location, staff and room

Stayed in April 2024

My friend's - single room - was very small and represented poor value for money at £185 per night. Overpriced.

Great location, with a bar area which would be great in the summer. Staff were polite, breakfast was good.

Stayed in May 2024

Room wasn't ready at 3:00 pm arrival. But Brendan, receptionist, took our luggage upstairs, so that helped out when we returned twenty minutes later. TV selection limited. With the PGA Championship on SkySports, it would have been nice to have had that fairly standard British amenity. Not sure we would have selected in Sandwich if I hadn't had my eye set on RSG's, probably would have stayed in Canterbury. But I'm glad we did stay in Sandwich! It is a decent hotel and a very good place to stay in one of England's best preserved old towns.

The Bell Hotel is "very good." We traveled by train to/from London, and 1/2 mile walk to hotel flat. Two security guards at station did volunteer to help us with rollaway luggage over the tracks, but otherwise it was an easy walk to hotel. It is ideally situated in Sandwich, a quiet Medieval town. Walking paths by and around river and town, which my wife enjoyed while I play golf at RSG's one of the two mornings we stayed there are extensive and are used by locals; my wife felt very safe. (RSG will pick you up and return you.) Fish and Chips traditional and excellent; breakfast off-the-menu very good, and staff friendly. Beware there is no elevator, and the stairs are steep to room. But room with view of River Stour, open doors, and small balcony, fit our tastes. PS Namaste restaurant in alley behind hotel is excellent for Indian food and jammin' on a Thursday night. I hear from local source that Luigi's is also very good.

Stayed in May 2024

Location was good nice view of the river!

Stayed in May 2024

The bathroom could do with some tlc

The room was nice and at the correct price point

Stayed in May 2024

Cold water showers

Location was excellent the people were great and the food was top notch !

Stayed in April 2024

Stayed 2 nights with our 10yr old daughter. First night given a large room but with hearing stifling & unable to turn down & no hot water for a bath / shower. Raised with staff & they moved us rooms the next morn. Second room had no working tv & they couldn’t fix all day after several attempts, norm wouldn’t bother me but hubby & daughter like a tv. Breakfast on the Sun morn was extremely slow service with other guests arriving after us in dining room but served first & after 40 mins we still didn’t receive our hot breakfast orders so gave up as needed be elsewhere by 10am . Receptionist & Gen Manager apologetic and understood .

The location by the river was lovely. Rooms spacious and light , beds large and very comfy, food great and staff very attentive and when experienced several issues listened and apologised and did what they could to rectify asap.

Stayed in April 2024

Lack of parking or no discount parking in the car parks near by. Price was expensive for us.

The hotel was very clean and staff friendly. Beautiful location and nice food and drinks.

Stayed in April 2024

Staff were excellent. Location super for our trip

Stayed in April 2024

Public area doors and hand rails were grubby and needed cleaning

Clean and comfortable bedroom although the shower was weak and unable to adjust the temperature

Stayed in April 2024

Quite easy to get lost in a maze of corridors.

Friendly, helpful staff, excellent location, good communication and a pleasant atmosphere.

Stayed in April 2024

The available car parking arrangements could have been explained a lot more clearly. We were unlucky enough to have a party of drunken young men staying immediatley above us. They kept us awake for hours and made a horrible mess on our balcony. There was nothing the hotel staff could realistically have done about this, except to blacklist the guilty guests against future stays. Which they appear to have done.

Location is very good, and the hotel is splendid old building which has been well looked after.

Stayed in April 2024

Bed too soft and mattress somewhat worn

Cleanliness & location were excellent

Stayed in April 2024

Beautiful historic town and the hotel is in a great location.

Stayed in April 2024