40 Market Square Aylesbury, Aylesbury, HP20 1TX, United Kingdom
#15 of 20 hotels in Aylesbury
Guests' ChoiceBased on 1516 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
8.8
Facilities
7.9
Staff
8.5
Value for money
8.3
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 1, 2024
Sara
United KingdomBreakfast was char grilled. Not really to my taste.
Nice room. Pleasant staff.
Stayed in December 2023
Reviewed: December 27, 2023
Romina
BelgiumOrange juice and coffee
Very authentic
Stayed in December 2023
Reviewed: December 25, 2023
Donna
United KingdomNothing
Lovely staff, clean great room, central location
Stayed in December 2023
Reviewed: December 23, 2023
Jo
United KingdomThe room was spacious, clean and comfortable! The shower was amazing! Very happy
Stayed in November 2023
Reviewed: December 17, 2023
Michael
United KingdomThe breakfast was not good half of it was burnt and poor choice of extras and orange juice and water were empty
The room was lovely and clean and well decorated staff were friendly and welcoming
Stayed in December 2023
Reviewed: December 16, 2023
Adrian
United KingdomA pleasant hotel
Stayed in October 2023
Reviewed: December 15, 2023
Adam
United KingdomNo negatives really, just a shame there isn’t a car park that is owned by the hotel but it’s a minor negative for such a great location. And there’s plenty of car parks a short walk away.
Amazing location, great breakfasts and the rooms were brilliant.
Stayed in December 2023
Reviewed: December 14, 2023
Timv67
United Kingdom1 Room not ready at check in. A fridge in the room would have been nice. Needed to get teabags topped up at breakfast, and the hot water wasn't. These were rectified on asking though.
Room was excellent. Comfortable, roomy and well appointed. The staff were very friendly.
Stayed in December 2023
Reviewed: December 13, 2023
Amanda
United KingdomTraffic woke me up around 5.30 am
It was a shame the kitchen was closed to get a evening meal but breakfast was lovely
Stayed in December 2023
Reviewed: December 13, 2023
Robert
United KingdomNo ale in bar. Shower a bit ineffective.
Room was good.
Stayed in December 2023
Reviewed: December 12, 2023
Andy
United KingdomSky tv
Very well ran hotel
Stayed in December 2023
Reviewed: December 10, 2023
Susan
United KingdomThe breakfast was a bit limited and the service was very slow.
It was in a good central location. The room was stylish and well decorated with a good size bathroom. There was a bath and shower. There were plenty of sockets and lights and good toiletries in the bathroom. The staff were very friendly.
Stayed in December 2023
Reviewed: December 10, 2023
Tracy
United KingdomNice that the reception was manned, even though we arrived at 8pm
Stayed in December 2023
Reviewed: December 10, 2023
Simon
United KingdomNothing
Room, and the breakfast was excellent
Stayed in December 2023
Reviewed: December 7, 2023
Douglas
United KingdomNothing
Everything
Stayed in December 2023
Reviewed: December 7, 2023
Dale1066
United KingdomJust needed a bit of sprucing up in places
Friendly staff, great location, good bar and restaurant
Stayed in December 2023
Reviewed: December 2, 2023
Karl
United KingdomLack of parking
Lovely room, friendly staff and good food
Stayed in November 2023
Reviewed: November 22, 2023
Wendy
United KingdomMenu, ate elsewhere but breakfast was good!
Friendly welcome, log fires, comfortable bed
Stayed in November 2023
Reviewed: November 13, 2023
Vanessa
United KingdomThe food wasn't great, £16.45 for a sharing platter which had random numbers of items which would have really feed one person! Two very small tacos which were tasty. Breakfast wasn't great, very unorganised and no continental pastries available as advertised. Scrambled egg was like a piece of paper, inedible and the food took a long time to come out on both occasions.
We loved the location and friendly staff
Stayed in November 2023
Reviewed: November 13, 2023
Brittany
United KingdomThe room was clean and the location was prime. The breakfast was not only lovely it had more options than I was expecting. All the staff I'd encountered were friendly and helpful. I liked the extra touches such as a note from housekeeping. I would absolutely choose to stay here again.
Stayed in November 2023
Reviewed: November 13, 2023
Amie
United KingdomBreakfast was disappointing, continental was not kept topped up, had to keep asking for missing items, cooked breakfast took a long time to come out, everything tasted chargrilled, staff were friendly but just one member of staff for the whole of breakfast serving
The rooms were monden, compared with the decor of downstairs in the public house
Stayed in November 2023
Reviewed: November 9, 2023
Charlotte
United KingdomEn-suite had some water damage which looks like it makes it difficult to clean well, but appreciate this is a common problem in hotels
Room was spacious and well equipped -loved that there was an iron and ironing board. Everything worked great in the en-suite and room and we appreciated the large bottles of shampoo and shower gel- much better for the environment than the mini bottles! Good range of options for cooked breakfast and we were served quickly. Staff were really welcoming and helpful-would definitely stay again!
Stayed in November 2023
Reviewed: November 9, 2023
Sm
South AfricaThe staff were wonderful. Lovely clean, spacious room equipped with everything necessary for a comfortable stay.
Stayed in November 2023
Reviewed: November 6, 2023
Sheila
United KingdomMaybe a bath but not having one didn’t spoil the stay
Breakfast was very good. Location was close to car park.
Stayed in November 2023
Reviewed: November 6, 2023
Matt
United KingdomThere was some mould along bathroom tiles and shower lacked pressure. Quite cold in the room and bed side plugs didn't work.
Excellent service, staff very friendly and note left in our room. Good central location, nice breakfast!7
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content