High Street, Burwash, TN19 7ET, United Kingdom
#5 of 6 hotels in Burwash
Guests' ChoiceBased on 364 hotel reviews
7.6Cleanliness
8.4
Comfort
8.2
Location
9.0
Facilities
7.7
Staff
8.5
Value for money
7.9
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Janet
United KingdomI wish I had booked direct having stayed in 2019. Yes, it is a Motel so I guess most people stay 1 or 2 nights. We were booked in for 5 nights. Rooms 5 to 8 have wonderful views across the countryside and we stayed in one of those before. We would have been ok with room 4 which is in the end nearest 5 to 8 and , as at right angles, has a partial view. But we were put in room 1. I did ask if there was a chance to move but appeared not. We faced a hedge with the outside pub tables the other side and higher. Nobody could see in fortunately. Patio doors with big curtains. No nets or blinds in room or fanlight to open except in bathroom.
Good size clean room. Very comfy twin beds. Good shower with (rare) handrail. Towels were not usual Terry towelling but appeared to be from IKEA. Excellent. Good storage, drawers, wardrobe. Pub does not do breakfast but good cafe close by opens 5 days a week.Village shop opposite. Handy as room has small fridge. Private parking.
Stayed in June 2024
Reviewed: 18 June 2024
Louise
United KingdomHairdryer and remote control missing and couldn’t be replaced
None provided
Stayed in June 2024
Reviewed: 16 June 2024
Emmerson
United KingdomHerbal tea option
After reading the previous reviews I was slightly concerned about what we would arrive to. But was very pleasantly surprised. Our purpose was of the trip was to visit Sarah Raven’s garden and Great Dixter. I stayed in the double room and my friend the twin with two single beds. The room was very nicely furnished with a stylish wooden floor and stunning view over the valley. The bed was comfy ( although was happy that I had brought my own pillow) Bathroom was sparkling clean with a seriously large, hot shower. Nothing more I could have asked for and my friend agreed. Spent the evening staring out over the valley. Very peaceful and relaxing. We did however have dinner over the road at The Rose and Crown which was fabulous as the main bar area of The Bear Inn didn’t have much atmosphere. Breakfast was had at The Old Orchard Nursery which we highly recommend. (Where breakfasts are named after famous gardeners very suitable for our trip!) Would definitely come and stay again
Stayed in June 2024
Reviewed: 10 June 2024
Finnabhair
United KingdomWe were under the impression. That there was breakfast served when there was not at the motel
The beds were comfy and the room was very spacious
Stayed in June 2024
Reviewed: 10 June 2024
Rita
United KingdomNo TV remote control available No internet password provided
Sadly breakfast was not included. Something we were very disappointed about.
Stayed in June 2024
Reviewed: 4 June 2024
Sarah
United KingdomSuper views, great garden
No breakfast available anymore
Stayed in May 2024
Reviewed: 20 May 2024
Phil
United KingdomBuilding itself is tired and in disrepair. Broken down car in the carpark with flat tyres and v messy residents carpark reflects the lack of care. It's a tired block with no style.
View from the room is awesome. Rolling hills and beautiful landscape. You can't get views like that everywhere so it's a major plus. V clean room. Staff were v welcoming and friendly.
Stayed in May 2024
Reviewed: 12 May 2024
Judith
SpainWebsite advertised breakfast but no longer available. Pillows very thin and mattress could do with a topper.
Beautiful location. Stunning views from the garden. Highly recommend the sticky toffee pudding, salted caramel ice cream and toffee sauce!
Stayed in May 2024
Reviewed: 6 May 2024
Wayne
United KingdomAmazing views
Staff and location were great, amazing views. Let down was a very uncomfortable worn out bed in room 8. No big deal but tv didn’t work properly.
Stayed in May 2024
Reviewed: 1 May 2024
N
United KingdomNothing really.
We received a warm welcome, our rooms were comfortable, very clean and with exceptional views over the neighbouring countryside. The staff at dinner were very friendly and helpful and the dinner itself was delicious and reasonably priced. All in all, a very pleasant stay and the hotel looked after us very well,
Stayed in April 2024
Reviewed: 1 January 2024
Roz
United KingdomI would have liked a hairdryer, the pub was shut so couldn't ask for one.
Really nicely decorated and large modern accomodation. Amazing views from the bedroom. Continental breakfast can be delivered to guests. Easy parking by room. Generous supplies of tea and coffee.
Stayed in December 2023
Reviewed: 22 November 2023
Howie
United KingdomNothing
Convenient and comfortable
Stayed in October 2023
Reviewed: 6 November 2023
Allanbro
United KingdomNo hot breakfast options
Great value hotel in a beautiful location - spacious, quiet room with comfortable beds
Stayed in November 2023
Reviewed: 5 November 2023
Scott
United KingdomNo breakfast and parking potentially due to Halloween was limited
Location
Stayed in November 2023
Reviewed: 29 October 2023
Victoria
United KingdomThere wasn't a mirror in the room, only a fixed mirror in the bathroom. A little disappointed there was no breakfast option, there was mention of a continental option if you asked, but this wasn't available. The closest place to get breakfast didn't open until 10am.
The room was nice, the bathroom was modern and very clean. Lots of parking. Easy access to the room without walking through the pub as it was away from the main building.
Stayed in October 2023
Reviewed: 19 October 2023
Jake
United KingdomMattresses were abit springy
It was very clean and private, loved the access to garden from room, lovely views
Stayed in October 2023
Reviewed: 19 October 2023
Rachel
United KingdomUnfortunately, the only downside was the mattress - far too soft so not the best night's sleep. If the mattresses were replaced, I would have no hesitation in recommending this hotel.
The room was very comfortable - beautiful views across the Weald. The staff in the pub were very friendly, we ate there for dinner, decent vegan options. The bathroom was clean and well appointed.
Stayed in October 2023
Reviewed: 16 October 2023
Andrew
United KingdomNo breakfast
The room was very spacious and well equipped, the fridge was a nice touch.
Stayed in October 2023
Reviewed: 25 September 2023
Cann
United KingdomCar park very small and tight and half filled with junk, leaving no room to turn around! No remote for TV! ( as they apparently get stolen)
Motel room comfy and clean with a fantastic view. Overall a lovely place with great people, just needs a few touches to make it excellent!
Stayed in September 2023
Reviewed: 24 September 2023
William
United KingdomBreakfast not available.
Service, the room and the food.
Stayed in September 2023
Reviewed: 19 September 2023
Alison
United KingdomWe were supplied with hand towels no proper towels for showers
Fabulous location and view
Stayed in September 2023
Reviewed: 18 September 2023
Helen
United KingdomNo hairdryer bit tired
Good location lovely views
Stayed in September 2023
Reviewed: 16 September 2023
Michael
United KingdomNo breakfast available and Dinner, every dish with chips
Parking next to Motel room door
Stayed in September 2023
Reviewed: 15 September 2023
Caroline
United KingdomUnfortunately our room was next to the smoking area in the pub and we were woken up around midnight by loud voices which carried on for about an hour.
Local to National trust properties.
Stayed in September 2023
Macau, Macao
Glasgow, UK
Como, Italy
Forest Grove, USA
Sveti Filip i Jakov, Croatia
Perissa, Greece
Zorritos, Peru
Aracaju, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content