453-459 Promenade, Blackpool, FY4 1AR, United Kingdom
#213 of 254 hotels in Blackpool
Guests' ChoiceBased on 327 hotel reviews
6.2Cleanliness
6.5
Comfort
6.6
Location
8.8
Facilities
6.2
Staff
8.2
Value for money
6.8
Free WiFi
5.8
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End of dialog contentReviewed: 1 April 2024
Hannah
United KingdomWe booked 4 rooms and unfortunately all 4 were not clean. My parents were in a double room with a kitchen and unfortunately none of the things e.g. kettle, microwave etc were useable as they were so dirty. Food and rubbish on top of wardrobes. Hairs in beds and still poo in the toilet.
Location was great, tram stop right out front, south pier pretty much outside, McDonald’s right next door so happy kids and walking distance to pleasure beach. Lady who greeted us and checked us in was lovely and friendly, allowed us to check in early as rooms were ready.
Stayed in April 2024
Reviewed: 20 September 2023
Ryan
United Kingdombeds was very comfortable and good cooking facility’s and on the sea front
it was ideal but felt very closed in as we was at the back and had hardly any light room window didn’t open
Stayed in August 2023
Reviewed: 16 September 2023
P
United KingdomWas not told you could have breakfast their staff was hard to find parking was way round the back long walk this we found out when we got their. Also no seating in room
Location of place
Stayed in August 2023
Reviewed: 14 September 2023
Jazz
United KingdomThe room was a great and spacious, but there was chipped paint over the floor near the window, the pillows and towels had a few stains.
We enjoyed the balcony and the sea front view and the staff were incredibly friendly and helpful. And we were in a greay location of all the entertainment and places. (Update) they must have been renovating/decorating as we were there :)
Stayed in August 2023
Reviewed: 29 August 2023
Lucy
United Kingdomit could do with a makeover, the rooms and carpets in the corridor is very dated
it was on the beachfront and staff was lovely
Stayed in August 2023
Reviewed: 27 August 2023
Kerry
United KingdomThe stairs
Location was really good as we was going pleasure beach
Stayed in August 2023
Reviewed: 13 July 2023
James
United KingdomNo fans window broke so couldn't open one smoking weed outside till all hours
Location and ground room
Stayed in June 2023
Reviewed: 1 July 2023
Gary
United Kingdomthe Hotel over road parking to the front of the building is owned by a NCP carpark,which is chargable £14.95 for 24 hours. you have to download the NCP app on your phone to pay.found the app didnt work smoothly causing some stress at the start of our holiday.
The hotel was well located on the prom a short walk to the lovely south beach pier,the pleasure beach park and located close to everything being on the prom just across the beach.
Stayed in June 2023
Reviewed: 22 April 2023
Reber
CanadaOld needs renovation
Staff were friendly and responsive. views were spectacular
Stayed in April 2023
Reviewed: 2 January 2023
Sarahlou1980
United KingdomWell, the room door had problems locking. Fixtures could have done with updating, eg, furniture . Balcony door was held shut by to bolts . The window was cracked , blind didn't work . The bathroom could have been done with updating. The paintwork could have been tidy-up.
Very friendly staff on arrival. Good location especially for new year with lights . Close to everything within walking distance. Beach View.
Stayed in January 2023
Reviewed: 26 December 2022
Louise
United KingdomOur room door wouldn’t lock, the radiators was turned off at a certain time so rooms was cold in the night, our bathroom radiator didn’t work so it was like an ice block in there which lead to the room attached being cold even with the radiator being on in that room. Black marks on the pillow case and had a smell to them.
It was nice and clean in the lobby as stairs. Rooms was nice and big and beds was proper comfy
Stayed in December 2022
Reviewed: 20 November 2022
Mark
United Kingdomhaving to pay for parking now
balcony
Stayed in November 2022
Reviewed: 26 October 2022
Emily
United KingdomTVs we’re broken, key was bent and couldn’t lock, hot tap was broken, couldn’t shut window. Spider webs on ceiling, wrappers left in drawers, one of the beds was broken and dipped on edge.
Location and helpful staff
Stayed in October 2022
Reviewed: 25 October 2022
Adele
United KingdomClose to beach and attractions
Was OK, only room was really cold and smells of smoke even though it had no smoking.
Stayed in October 2022
Reviewed: 25 October 2022
Booth
United KingdomOnly 3 light bulbs worked out of a possible 12 Tiles in the kitchen were broken and moved when you attempted to wipe them down
Bedding and towels were lovely and white, room had been cleaned the floor was still and smelt nice
Stayed in October 2022
Reviewed: 13 October 2022
Gary
United KingdomCAR PARKING CHARGES LUDICROUSLY HIGH HENCE NOT PARKING AT PROPERTY.
tHE LOCATION IS 2ND TO NONE ON THE BLACKPOOL SEA FRONT AND THERE IS THE BONUS OF A BALCONY ON THE TOP FLOOR APARTMENTS WITH WONDERFUL SEA VIEWS.
Stayed in October 2022
Reviewed: 24 September 2022
Helena
United KingdomThe hotel was in an excellent location, had all we needed & parking on-site. The staff on reception were also really pleasant & helpful.
Stayed in August 2022
Reviewed: 11 September 2022
Jade
United Kingdomthere was meant be lift but it was out of order and we were on top floor with a toddler so it was hard , the shower was hard to work took a while for hot water to come on and there was hairs in the bathroom
yeh I like it was very nice , nice staff
Stayed in August 2022
Reviewed: 19 August 2022
John
United KingdomNothing
Great sea front apartment 2 min walk to beach very easy to locate
Stayed in August 2022
Reviewed: 31 July 2022
Patrick
United Kingdomit was very dirty in the room and the hallways weed being smoked in another room, we had to buy cleaning products travel cot stunk so we had to buy comfort to clean it breakfast came in with the price but wasn’t told u til the third day so we missed out on two days of breakfast
the lady who was running the hotel lovely lady she has a lot to mange as she was there alone and 1 cleaner I saw
Stayed in July 2022
Reviewed: 22 July 2022
Tareq
KuwaitThe bathroom
The big room and the location for the hotel with the good price
Stayed in July 2022
Reviewed: 7 January 2022
Kinse
United KingdomNot very clean toilet hadn't been cleaned crisp under chair need to get different cleaners.
Good Size room little kitchen and fridge.
Stayed in December 2021
Reviewed: 2 January 2022
Gary
United Kingdomna
the cleanlinesses was great and the situation e where it was
Stayed in January 2022
Reviewed: 22 November 2021
Samantha
United KingdomThe room was chilly.
location and parking. bedding and towels were clean.
Stayed in November 2021
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