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  5. Reviews of The Bank Hotel & Bistro

Reviews of The Bank Hotel & Bistro

28-29 Grand Parade, Hastings, TN37 6DR, United Kingdom

#5 of 8 hotels in Hastings

Guests' Choice

Review score

Based on 954 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 3 June 2024

    7.0
    Good location
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately there wasn’t a “left luggage” option so we had to find somewhere to leave it on the last day of our weekend break.

    Very convenient location and the room was as advertised

    Stayed in June 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    nothing

    good value for money, staff (I only met one) was great. even gave me her shopping bag when mine broke

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Good rest
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Perfect location

    Very helpful

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Window blinds could have been better quality (one was tricky to operate) and perhaps black out blinds or curtains would have been good.

    Pleasant staff, clean room, comfortable bed, fridge,…everything I needed. Thoroughly enjoyed my breakfast the following morning too! Good value.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Comfortable, clean, safe, good location & value for money.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    My room had a weird set of steps that lead to the toilet with a handrail just on one side. A bit challenging for me to negotiate as I have balance problems & walk with a stick. The room was a good size but no wardrobe or drawers to store possessions - just surfaces. There was a massive vintage bank safe in one corner of the room - ugly, creepy & a complete waste of space. Take it out & put a wardrobe there! The 2 bedside tables had surfaces but no drawers for storage. Room service pretty good most days except for one time when they forgot to empty an over full bin in the bathroom & failed to replenish the milk on hospitality tray. I had to go to the shop for milk that night. Breakfast options lacked choices of yogurt, fruit, cereals, toast. Everything was hot, cooked breakfast.

    Had to pay extra for breakfast. Tried it a couple of times & it was very nice. Staff were approachable & helpful. Everything clean.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    8.0
    Very nice hotel
    • Leisure trip
    • Family with young children
    • Family Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    To be honest there was nothing which I didn't like it

    Great location friendly staff and fantastic very good size room with sea view nice big bathroom !!! Highly recommended

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 1 night

    Not really a 'hotel', have to check in before 5.30pm which was a challenge and put pressure on my day.

    Great location and friendly staff

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Beautiful room and walking location
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The noise from the road if a seaview bedroom

    The seaview bedroom was lovely decorated and the breakfast.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Good!
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The bed was a bit soft for my liking but still managed to have a good night sleep. The shower is in the main bedroom but again this did not bother us.

    Great location on the beachfront about 20 mins from Hastings old town. There is a lovely beach bar right in front of the hotel and we enjoyed our stay.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    It's A Seven From Me.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The view from the window in room 8 is poor. The view from the window in room 7 is even worse. It's really poor. I stayed in room seven. The windows have anti pigeon nets hung outside them, with the offending birds being clearly seen and heard too. Perhaps that is standard procedure for a rear facing, coastal B&B. It's a first for me, though. If you are one who likes to look out of your window during your stay, like myself, insist that you DO NOT take room seven. You will be disappointed.

    The property is easy to find. The staff were great. The room was spacious, pleasant, and clean. As a tall man, however, there was a potential to bang my head when visiting the toilet. The Big Breakfast is filling and tasty, albeit at a little extra cost.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Sunshine, sea air and views, comfort.
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Good as it was.

    Staff welcoming and helpful despite the burst water pipe issue in Hastings. Wonderful sea view from the room. Great value for money. Excellent location.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    The night we stayed the whole of Hastings had lost water supply which made it challenging for the staff but they did eve
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Well presented, quirky and central.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Very pleasant, great value for money and good location.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed litttle hard for my preference but great size

    Room quirky but large and dark and very quiet so had good nights sleep.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely view of the sea, comfortable bed and room, great breakfast, kind and helpful host.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to dislike!

    Comfortable bed and great location with the added convenience of the bistro below for breakfast and more!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Great stay. We will be back
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    That bar and food area closed bit early

    Great room. Nice sea views. Very spacious and light &airy. Comfortable bed and pillows. Room was clean and had all we needed. Nice and friendly staff

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    A fascinating overnight stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There was nothing that we did not like.

    It was a very interesting building with a fascinating history in a wonderful location on the seafront.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Wonderful relaxing break
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Windows in the room needed a clean apart from that couldn’t fault it

    Location . Room was lovely . Huge windows , the best sea view . Staff were very friendly . The whole place has a great vibe and it’s so central. Had to pay for breakfast but you are given 20% off and it was a lovely breakfast . Will definitely stay here again when we go back to Hastings

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    All of the wardrobes in the room were nailed shut so space for clothes etc was very limited. There was a small hanging rail with 3 hangers on it. Our room was up 3 flights of stairs which wasn't a problem for us. Unfortunately the carpet on the last case was in poor condition compared to the other staircases.

    Great location. Lovely spacious room, very clean. Food in the bistro was great and the 20% discount for residents was a lovely surprise. We would definitely go again.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Was a lovely room just needed updating g a bit but overall very nice
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cleaning and wear and tear of paint work and step leading from room to bathroom tripped a few times, and was right at top of building few stairs,

    Comfort of bed

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good thanks
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of stairs for this room which we didn’t like.but did keep fit

    Clean and relaxing good size rooms

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Good value .
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress could have been better ,but OK.

    Staff friendly breakfast very good . In all no problems .Good valve .

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Comfortable, cozy and lovely staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn’t stay long enough to be able to tell

    I loved the area and the bistro beneath was fantastic! Amazing food.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Bathroom is not in the room. Great views otherwise.
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 1 night

    At no point in the reservation did the hotel mentioned that the bathroom is outside the room. You have to cross a hallway in your pyjamas and bump into strangers - definitely doesn’t scream “relaxing holidays”. The towels and linens were heavily stained - in various degrees and types of them, so there’s a stain for everyone. The staff who checked us in was unwelcoming to the point of discomfort, as if they were paying us a favour. Oh yeah and the whole “we can keep your luggage for you", specifically written in a leaflet featured in your bedroom? No more. They won’t and you are left high and dry (and carrying your bags around)

    The view is great. Top notch location. Right in the heart of St. Leonard's promenade, across the street from the sea, with great restaurant options and fairly close to the train station. Near shops and groceries if you need them.

    Stayed in April 2024

Showing 1 – 25

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