Smell of sewage at parking entrance, blocked drains to blame.Ideal for a short stay

Breakfast was very good.

Stayed in September 2024

Was a bit disappointed that our bin wasn't emptied in the room each day, our tea coffee tray wasn't topped up on a day basis, but otherwise, it didn't spoil our stay.

Breakfast was lovely, staff in dining room were exceptional, considering they were extremely busy.

Stayed in September 2024

Location. Great breakfast!

Stayed in September 2024

Although it was good to get a freebie, the shuttle service to the theatre needs to be better organised. The driver had no idea of the numbers booked and a member of staff had to drive one elderly couple down to the theatre when he failed to return to pick them up. Coming back again there were too many potential passengers and my wife and myself (we seemed fitter than the others) walked back to avoid him having to make four trips.

The staff were uniformily excellent and friendly despite often seeming to be under pressure (from shortages especially at bar/reception). Can't fault the breakfasts.

Stayed in September 2024

No plug sockets next to the bed. Needs updating, some plater loose from previous leak

Central location , exceptionally clean, staff were very friendly and professional!

Stayed in September 2024

n/a

the room was very big and had lots of storage for luggage, it was clean and the facilities included were great! check in was super easy and the staff were helpful and friendly when asking questions. the location of the hotel is great for being nearby but not right on the main street and near enough shops that if you forget something it's a 5min walk.

Stayed in September 2024

We had booked at the annex and it wasn’t clear when booking where we should go to check in. The hotel is a little tired and the rooms in need of a bit of an update.

The staff were friendly and helpful. The location was good for our needs.

Stayed in September 2024

The receptionist couldn’t find my booking initially! All was sorted after checking my correspondence. The heating was not on, however the cleaner adjusted it for the second night.

The breakfasts were good.

Stayed in August 2024

Nothing

Nice clean room. Excellent breakfast

Stayed in August 2024

Fruit and yoghurt options could be better

Veggie option could be better

Stayed in August 2024

On arrival there was no power in the room, we tried calling reception by mobile (as there was no phone in the room)!! But they didn’t answer…so we had to walk back down to the main building to report it. Maintenance were sent immediately and resolved the issue with the power, the missing phone that should have been in the room was never replaced. The fixtures and fittings need some attention as they are all loose and in need of tightening up eg The lock on the room door which was highlighted to maintenance when they came to fix the power, the toilet roll holder, towel holder and bathroom sink taps were all loose.

First of all, while we were eventually happy with our room, it was not the room we had booked. It was not even in the correct building, it was in a building across the road from The Bank House, called “Dunevis House”? The room was very clean with comfortable bed and bedding, ample closet space and hangers. The breakfast staff were all very friendly and super efficient.

Stayed in August 2024

Cooked breakfast not as nice as some other hotels I've visited in pitlochry.

Breakfast ok, cold choices very good but cooked breakfast not as good quite small portion size . Location very good.

Stayed in August 2024

Nothing all good

Quiet place and relaxing staff always there to help

Stayed in August 2024

Parking was restricted

The size of the family room was super, breakfast was lovely and the hotel was very clean and tidy

Stayed in August 2024

Location Upgraded to main hotel in large room

Stayed in August 2024

The bathroom fittings were a dated and would benefit from being upgraded.

The location was excellent and the room was very spacious.

Stayed in August 2024

Understaffed, could do with a spruce up

Staff very friendly, lovley size room and great central location

Stayed in August 2024

Didn't realise we had to book a slot for breakfast. There were issues with the card machine when checking out which was rather humiliating when I had to go and find a cash machine to get cash to settle the bill.

Ideal location, very central. Accomodation was clean, warm and comfortable. Great choice for breakfast. Lovely pool and health suite. Friendly staff.

Stayed in August 2024

We stayed in bank house not knowing it was pet friendly, my eyes streamed for 2 days and dog barking drove us all insane couldn't relX I room my mum had just had knee replacement 5 weeks ago ,so wanted to relax in room which was not Suitable due to do barking I did mention this at check out

I come to Scotland hotel every year I come with my husband and my mum and dad they always stay at fishers but no disabled room available so we booked ,scotnd for us all

Stayed in July 2024

The breakfast and location were both very good

Stayed in July 2024

Some rooms could do with upgrading but this didn't put us off as we would stay again. Mouldy bread at breakfast but this was taken away. £3 supplement for salmon for breakfast wasn't worth it.

Good location, nice hotel and friendly staff. Nice pool and facilities.

Stayed in July 2024

Room had a few cobwebs. Reception very public being beside bar area which was not very cosy. I was overcharged and only found out as I asked what I’d been charged at checkout. No paper receipt offered. Still to get refund in my account.

Good central location.

Stayed in July 2024

Booked as dog friendly but unable to take the dog into the bar area?

The location

Stayed in July 2024

There was nothing we didn't like , just as expected

Room was nice , clean and had everything you need even a fridge was a bonus, lovely bar , we didn't use the spa also looked lovely though, Nice location very close to main street .

Stayed in July 2024