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Reviews of The Arran, St Andrews

5 Murray Park, St Andrews, KY16 9AW, United Kingdom

#11 of 143 Holiday rentals in St Andrews

Guests' Choice

Review score

Based on 670 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.9

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    8.8

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 20 September 2024

    8.0
    Convenient and comfortable
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No very responsive to messages about checking in slightly early No breakfast available

    Great location. Modern design of room and bathroom

    Stayed in September 2024

  • Reviewed: 20 September 2024

    10
    Very nice.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    It was fairly noisy at times. Other guests allowed doors to slam and the occasional singing university student. 😂

    Fantastic room with an amazing bathroom. Great amenities and a perfect location.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    For one night I would not bother unless you have an early start- otherwise it’s all good!
    • Leisure trip
    • Couple
    • Small Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Checking in was not straightforward as it was not obvious. Were I to stay again there would be no problem. 10am checkout is not acceptable. 11am is more convenient and realistic.

    Very nice room well equipped v good location

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Couple
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    The staff were extremely helpful. For both our check-in and checkout, they went the extra mile to ensure our comfort and assistance with our baggage and onward travel arrangements. Location can't get any better, right at the heart of St Andrews. The duplex room is just perfect for us. By far, this was our best experience in Europe.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Stayed in garden suite which was lovely, very spacious, comfortable beds and complimentary items in fridge
    • Leisure trip
    • Couple
    • Suite with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Great location, lovely room and added extras

    Stayed in September 2024

  • Reviewed: 12 September 2024

    10
    Peaceful quiet clean beautiful stay
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We liked everything. There’s no elevator because every building in St Andrews is wonderfully Georgian or earlier and built pre-electricity but the wonderful staff carried our suitcases and it was fine.

    The property is charming, in the best imaginable location and super clean.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The noise from the road, from the hallways, and worst of all the seagulls at 4:30am. I know it’s an old building but possibly more soundproofing/sealing could help.

    Location is fantastic and the room was fitted out perfectly for a single or couple.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I would have preferred a kettle to a coffee maker so I could make a decent cup of tea - the water out of the coffee maker was luke-warm at best.

    Great location, comfortable room, clean and modern bathroom.

    Stayed in August 2024

  • Reviewed: 1 September 2024

    10
    Fabulous
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    A little kettle, alongside the Nespresso machine which is thoughtfully provided, would have been good.

    Location is absolutely excellent - couldn’t be more central. The staff we dealt with were extremely pleasant and helpful. The rooms were great. They were very clean and comfortable with lovely toiletries and plenty of hot water.

    Stayed in September 2024

  • Reviewed: 20 August 2024

    10
    Only one night but most enjoyable
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Clean and tidy and close to town. Very friendly staff

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Wonderful stay just minutes from the Old course. We easily walked to all local sites. Comfortable and nicely appointed.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The walk up 3 flights of stairs. The systems for operating bathroom, fans, etc wear not something I have seen before and wished that there were some direction. The new streaming tv systems leave me frustrated about how to watch anything without signing in.

    Very nicely remodeled. Wonderful bathroom! Fantastic shower. Nice space.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the hot water was not working. We all had to take cold showers which was miserable.

    The location was ideal for exploring St Andrews, walking distance to everything. We stayed with another couple and shared the terrace which was nice.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    10
    Great night at Arran!
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Great location, clean, and friendly staff.

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Easy stay for one night during busy graduation week
    • Leisure trip
    • Couple
    • Double or Twin Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Bathroom very small Noisy corridor Breakfast at location down the road

    Location ideal

    Stayed in June 2024

  • Reviewed: 30 July 2024

    9.0
    Amazing staff amazing location, room was spotless bed was fantastic, bathroom being across the landing slightly frustrat
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room was quite cramped for someone my size (6”3)

    Staff were fantastic

    Stayed in July 2024

  • Reviewed: 28 July 2024

    9.0
    I know air conditioning and ice are challenges in Europe. My stay was wonderful .
    • Leisure trip
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning, we opened window to be cooler and all night we heard the seagulls and people walking on the street. They provided ear plugs. No concierge after 1830 pm. No ice

    Location very close to the coast, very clean and smelling so good, soaps and shampoo smelled wonderful. Had a nice fridge and coffee maker with complementary drinks and cookies and chocolate. Staff was super nice. Bed was comfortable. All newly remodeled.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    10
    We traveled all over Scotland and St Andrews was my favorite city -quintessential Scotland.
    • Leisure trip
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 1 night

    It would have been nice to have a restaurant if that is important to you but there are so many great places nearby that it was fine for us. Actually, it was nice to experience more of what the town had to offer and not rely on staying in the hotel for meals/drinks.

    The location was excellent as was the staff. There is a shuttle that takes you to local golf courses and a 20 minute taxi to Kings Barnes Golf course.

    Stayed in May 2024

  • Reviewed: 24 July 2024

    8.0
    Super clean, big rooms, great location.
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights
    • Submitted via mobile

    We were on the ground floor. There is little/no sound proofing from the hallway. The noise from slamming doors continues through the night from the entrance to the rooms upstairs. Such a shame as otherwise would be 10/10.

    It was immaculate, the room was huge and styled beautifully. The cleaning staff were extremely helpful.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Highly recommended. We had a great stay.

    Exceptionally clean and comfortable. Mini fridge filled with goodies free of charge and high quality toiletries.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    Enjoyed our visit to the Arran. We would be happy to stay again.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 1 night

    Bathroom door was very squeaky. Annoying when getting up in the middle of the night. Could do with some WD40.

    Location was great. Bed was very comfortable. Room itself was excellent

    Stayed in July 2024

  • Reviewed: 21 July 2024

    10
    Great
    • Leisure trip
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Stairs

    Quaint, clean, location

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Small but well presented entrance next door to the hotel.
    • Business trip
    • Couple
    • Large Double or Twin Room
    • Stayed 1 night

    Slight hiccup getting to the room as the address/hotel sign is number 5, however, we were staying next door, separate entrance. The soundproofing couldn't negate the banging doors at midnight and very loud voices in another room, or the gulls! The shower room would benefit from a window blind.

    The common parts and room are finished to a good standard, well presented and very clean. The room had everything you need for a comfortable stay.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    9.0
    Overall, really pleased with our accommodation, felt like we had a bit of luxury.
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was warm even although we turned the radiators down. Opened the window during the day but had to close it overnight due to the noise from the seagulls. Lots of building work going on in Murray Street so parking was limited and the workmen started quite early.

    Good location. The furniture and fittings were good quality and the toiletries smelt amazing! Liked the little touches, like fruit bowl in the foyer, selection of coffee pods for the coffee machine.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All is good apart the noze of other client early in the morning Who go in the staire

    Stayed in July 2024

Showing 1 – 25

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