One single plastic pot of UHT milk for coffee - to last 5 days.

Stayed in September 2024

Out of town location. Few facilities in immediate area. Last direct bus from town centre 8pm. Communal kitchen.

Good basic accommodation.

Stayed in July 2024

The bathroom floor was dirty and so where the carpets in communal area. There were no wifi or usbs

The bedding was clean. Easy parking

Stayed in July 2024

Hard to understand how to get in and which entrance to use, mugs were dirty, double bed was 2 singles pushed together, a lot of money for what we had. Still haven’t got the deposit back after a couple days

Next to the front door so quite private, fairly clean, nice location not far from centre

Stayed in June 2024

The staff is incredibly hard to reach. Before the trip, paying deposit is a pain since the site simply throw error without specific detail. No information before arrival and now, no information about my deposit!

The price, location and the facility is great. I booked a family room and my kids love the space.

Stayed in May 2024

Mold in bath room Dust Soap lack deposit

neighbors

Stayed in November 2023

no private kitchen although it was said there was one inthe advert

Good location, parking

Stayed in December 2023

The deposit of 50 pounds has not yet been returned

Stayed in August 2023

V small bathroom, banging doors.

Room good size

Stayed in October 2023

Comfortable with reasonable prices

Stayed in September 2023

The bins in the kitchen were smelly. The room was very dusty and smelly. Some towels were used and very dirty.

Near the city centre and good free car park.

Stayed in August 2023

The price was very high for the quality of the stay, the bed uncomfortable and the customer service not responsive when told the toilet pepper was finished. It took them 2 days.

The room and toilet were clean.

Stayed in July 2023

It was long checked in with updates my Details. It was 23:30. Booking was not informed us about deposit which after taking from us.

Stayed in August 2023

The bed was not very comfortable, and space in the room was very limited if you need any space to work.

The location was good, and the kitchen was well-equipped for cooking.

Stayed in June 2023

Noise from the traffic outside

Very pleasant accommodation, very close to city centre, would stay again

Stayed in July 2023

We got there and had to fill in a load of details on line also had to upload licence or passport luckily I had one with me all this had to be done outside as couldn't get in, then had to pay a £50 room deposit before they send u the access code to get in. room was large, décor ok but mattresses were cheapest of cheap layed on them and u was laying on the base, really poor quality floor would have been better......

Shower was amazing but (Caution) very slippery we put a hand towel on shower tray... But that's all we liked

Stayed in July 2023

Getting access was a nightmare. The staff on the phone was also a nightmare, left my worker waiting outside for over an hour while she jumbled around losing my booking and asking for my reference number multiple times after being on the phone for an hour...

Being able to sleep.

Stayed in June 2023

Could be more cleaner and radiator could have been switched on more often. The radiator in the toilet was off and did not work at all. Over all was ok

Comfortable over all

Stayed in November 2022

The booking system. None of the residents knew which room they were booked into, or the code to access the key, or even that there are key safes at the back of the building if you didn't use the car park and spot them. The folder for residents in the kitchen had the wrong WiFi code, and I couldn't find any toilet rolls when we ran out. There is nobody on site to ask for this sort of thing. Being a novice, I didn't know how to get the key pad at the front door to work. The system needs tweaking. On the plus side, the person at the other end of the email address responded in about half an hour which was useful. I think some residents had more trouble than we did. The other things I want to say are that I've never been asked for a security deposit before (and £150 seems excessive, I will be checking my bank account to see that it is returned) or a passport photo, also excessive, especially as we never met anyone so it could have been anyone's photo.

The location was good, facilities good and comfortable, this was what we were looking for.

Stayed in August 2022

Remote control & heater didn’t work & the bed was incredibly uncomfortable. The other guests came in late & got up extremely early making loads of noise without any respect for others. The toilets in the other rooms were very noisy too. I booked two nights & left first thing after the first night. I contacted them & they said sorry & thanks for your comments but didn’t offer any money back which was extremely disappointing. . I will never use booking.com if that’s the properties they promote. Perhaps you can get me some money back as I feel I’ve been ripped off? Thanks

Layout wasn’t too bad & it was clean

Stayed in September 2024

The area.

Not to bad.

Stayed in September 2024

Everything. I booked and left London then I have to book again on their website plus a security deposit and then they wanted a photo of my passport which wasn't clear enough for them. I assumed they could take a photo once I arrived but there was no on site staff 24/7. Security lights did not work and they had stupid 7 digit key codes everytime you left for the kitchen . I booked 9 nights and left after 3 nights. Thought it was awful. Have stayed in a lot of.plaves but not even a laminate to.tell guests were the nearest shop or restaurant or supermarket was! Stod on the street having to ask locals. There were no bars or restaurant in the local area. 2 supermarkets 5 minutes away. They had a smart tv but no live or free view television. The place was clean. Absolutely hated it there. Such a waste of money and the key codes did not work upon my arrival. On their confirmation details they need to dirificate between the code to the front door a d the bedroom. I was in room 12 but they only had 10 rooms. After 20mins on hold I went for a walk and my room was in the next.door property. Absolutely hopeless customer service. So regretted staying there and left early. Couldn't stand it any longer.

Absolutely nothing.

Stayed in September 2024

The mattress, the mattress, the mattress and the mattresses. I've read it in the previous reviews but you have to experience it to know it. The beds would be better without a mattress, considering their state. You are literally sleeping on springs. The power went off 2 hours before checkout. That couldn't be helped and they sent someone within the hour

The location was good. The price was very reasonable. Good parking. Basic facilities.

Stayed in September 2024

No staff. No check-in information before I arrived. Fiddly keypad security access system. Damp smell from bathroom and a constant fan noise.

Parking was easy.

Stayed in September 2024